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Aldeburgh Coastal Cottages Reviews 

408
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic coastal locations close to the beach and local town amenities, along with beautifully clean, comfortable, and well-equipped accommodations. People also deeply appreciate the friendly staff and the simple, efficient booking process that makes planning holidays completely stress-free. Some reviewers were not happy with maintenance, noting minor wear and tear such as uncomfortable beds, scuffed carpets, or properties needing a general refresh. A few visitors occasionally mentioned minor inconveniences regarding parking spaces or missing room items, but overall remained very satisfied with their relaxing holiday stays.

What people talk about most

Location

Customers had positive experiences with location, highlighting the incredible convenience and proximity to... See more

Facilities

Reviewers highlight positive aspects of facilities, noting that properties are consistently clean,... See more

Quality

Users describe positive interactions with quality, consistently highlighting immaculate, well-equipped, and... See more

Staff

People report overwhelmingly positive experiences with the staff, frequently highlighting their helpful,... See more

Booking process

Consumers find booking process to be positive and straightforward. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good selection of accommodation at competitive prices. Easy booking and payment system. Stayed at Sea Cloud in Aldeburgh which was very clean, comfortable and well equipped. Site was very quiet and wi... See more

Rated 5 out of 5 stars

Great holiday let. Spotlessly clean. Well appointed and very spacious and comfortable. Would absolutely stay again. The only downside was the resident in a neighbouring cottage continuousl... See more

Rated 5 out of 5 stars

Beautiful, clean, well-equipped and spacious apartment. Great views from the turret room, which was a wonderful place for a sundown drink. Excellent location with less than five minutes' walk to the... See more

Rated 5 out of 5 stars

Lovely place to stay. Well equipped and spacious and fantastic High St location (with all that implies in terms of convenience and access). Parking not really an issue so long as you don’t mind a sho... See more


Company details

  1. #3 of 19 best companies in Self-Catering Accommodation

About Aldeburgh Coastal Cottages

Written by the company

With over 200 beautiful holiday cottages based in and around the stunning Suffolk Heritage Coast, Aldeburgh Coastal Cottages is here to help you find your perfect self-catering holiday on England’s east coast.

Beachfront, coastal or countryside we can help you find the holiday of your dreams. Whether you’re seeking a holiday home with amazing views of the sea, stunning cottages in the heart of a coastal town, a cosy romantic getaway or a property large enough for the family to get together, we have something to offer you.

Our skilled team is made up entirely of local people whose passion is based on a shared love of the area and who have over thirty years experience in the holiday cottage industry. We know our properties inside out as well as the beautiful county of Suffolk in which they are located.

We can provide you with recommendations of wonderful places to eat, great days out for children and the best walks in the area, all you have to do is ask.

Contact info

4.8

Excellent

TrustScore 5 out of 5

408 reviews

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4.8

All reviews

(408)

306 reviews in the last 12 months

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Rated 5 out of 5 stars

Usual ease of booking

Usual ease of booking. Second time at property so knew what to expect. Recommend to couples sharing, 2 ensuite bathrooms is a treat.
One little point could do with a few more pieces of crockery.

19 May 2026
Rated 5 out of 5 stars

I have booked cottages through…

I have booked cottages through Aldeburgh Coastal Cottages several times now and have always found the staff helpful, polite, knowledgeable and who will go that extra mile. They have a good choice of properties to suit all sizes and pockets and I would highly recommend them.

25 May 2026
Rated 5 out of 5 stars

The position of the apartment is…

The position of the apartment is excellent: a stone’s throw from the beach and also the town. It’s a perfect location if you are car- free but there is secure parking provided for one car if needed.
The apartment is light, spacious and comfortable, equipped with all you might need. The beds are comfortable too; the third bedroom is very small but the bed will accommodate one adult if needed.
We always love visiting the bookshop ( temptation just round the corner!) as well as eating in a couple of Aldeburgh’s excellent restaurants. The Lighthouse is recommended and is two minutes away from Seascape.
We had a very minor problem- the control to access the parking space didn’t work. The team responded very quickly indeed and the problem was resolved.
All in all, this is an excellent place to stay.

20 May 2026
Rated 5 out of 5 stars

Best place we have stayed in at…

Best place we have stayed in at Aldeburgh after many years of visiting. The flat was spotless warm and comfortable and our three visits to the Lighthouse restaurant rounded off an excellent holiday!
Pat & John Morgan

19 May 2026
Rated 3 out of 5 stars

Good location

Good location, very clean, well decorated. A little tired in places (paintwork, bath tub), dishwasher not working, no books or magazines except cook books, no salt and pepper etc.

12 May 2026
Aldeburgh Coastal Cottages logo

Reply from Aldeburgh Coastal Cottages

Hi Chris,

Thank you for your feedback. We’re really pleased you enjoyed the location and some aspects of the property. We also appreciate you highlighting the areas that need attention.
We’re sorry about the issues you encountered during your stay. I have passed on the items you mentioned to the relevant teams to be reviewed and acted upon.
We do really appreciate your feedback as it helps us improve the guest experience for future stays. We do hope to welcome you again in the future.

Kind regards,
Grace Aldeburgh Coastal Cottages

Rated 4 out of 5 stars

A great cottage

The cottage was great, parking, plenty of room & a small courtyard garden. There were a couple of hiccups - the promised bbq wasn’t there, but it only took a phone call, and one was delivered.
This biggest problem we had was the dishwasher. When we went to use a plate, it was obviously not clean, none of them were, so we put them all in the dishwasher, left it to wash them, came back, still dirty & a cold machine. Another phone call, and the engineer came while we were out, & did just as we had done, put it on a cycle & left it - still a cold machine, the message hadn’t been passed on correctly. The next day, a part was ordered & all was well. The problem we have is that, housekeeping obviously didn’t check that the crockery was clean, & our original message was not passed on correctly . We do not go on holiday to wash a whole cupboard full of crockery.’

18 May 2026
Aldeburgh Coastal Cottages logo

Reply from Aldeburgh Coastal Cottages

Good morning,

Thank you for taking the time to leave your feedback. We are pleased to hear that you enjoyed the cottage. However, we are very sorry for the issues you experienced during your stay. Please accept our sincere apologies for the inconvenience caused.
We fully understand that guests should not have to spend their holiday dealing with these kinds of problems. While we are glad the issue with the dishwasher was resolved, we recognise that the initial communication and follow-up fell below the standard we aim to provide.
We will be reviewing our housekeeping and internal communication to help ensure situations such as this are handled more effectively in future.
Thank you again for bringing these matters to our attention and we hope to have the opportunity to provide you with a smoother experience in the future.

Kind regards,
Grace Aldeburgh Coastal Cottages

Rated 5 out of 5 stars

Great Apartment,

Great Apartment,
Clean and spacious, excellent condition and very comfortable.
Perfect position for Beach Shops and Restaurants.
Booking and information excellent.
The only downside the parking space only for very small car.

11 May 2026
Rated 5 out of 5 stars

Aldeburgh costal cottages are a breath…

Aldeburgh costal cottages are a breath of fresh air. I have been lucky enough to stay with them at two holiday lets this season and on both occasions they couldn’t have done more. From contacting us early to advise an early check in, to posting on lost glasses. It’s so refreshing to deal with a company who knows the area and employ the services of locals. Outstanding, thank you. ☺️

18 May 2026
Rated 5 out of 5 stars

Communication was good

Communication was good. Regatta apartment was first rate & we really appreciated the phone call to let us know that it had been cleaned & was available early. A thoughtful touch.

7 May 2026

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