The team at Alesco advised me on my first off plan property purchase a few years ago. Received the keys recently and the property looks great! Looking forward to working with the team again in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The team I worked with were very considerate and consistently accommodated my needs and special requests throughout the entire process—from my initial expression of interest right through to exchange.... See more
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Last year, I bought my first buy-to-let in Manchester from them. From choosing the property to setting up the mortgage, the consultant guided me through every stage. They did a great job of explaining... See more
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Dario was excellent in walking me through Sovereign House in Hull. His knowledge of the local markwt and regeration projects convinced me this was a smart long- Term incestemnt. He was professiona... See more
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Company details
- #31 of 31 best companies in Property Investment
- #18 of 21 best companies in Property Consultant
About Alesco Property
Written by the company
Written by the company
- Call one of our Senior Investment Consultants on 0203 819 7366 or email info@alescoproperty.com
Contact info
5.2.2 The Leather Market, SE1 3ER, London, United Kingdom
- 0203 819 7366
- info@alescoproperty.com
- alescoproperty.com
3.9
Great
588 reviews
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased in Sheffield and happy with…
Purchased in Sheffield and happy with the process so far. Gemma and Dario are a great duo
28 November 2025
Unprompted review
Reply from Alesco Property
Hi Tom,
Thanks for taking the time to share your feedback.
We’re pleased to hear you’re happy with the purchase process so far in Sheffield, and that Gemma and Dario have been able to support you effectively as a team.
We appreciate you choosing Alesco and look forward to continuing to work with you.
Kind regards,
Alesco Property
Customer Service Team
Happy to recommend ALESCO services
Happy to recommend ALESCO services, were always available durimg the process
28 November 2025
Unprompted review
Reply from Alesco Property
Hi Noreen,
Thank you very much for taking the time to share your feedback.
We’re pleased to hear you were happy with our services and that the team were always available to support you throughout the process. We truly appreciate your recommendation.
We’re grateful you chose Alesco and look forward to working with you again in the future.
Kind regards,
Alesco Property
Customer Service Team
Pretty happy
Overall, Alesco were very approachable and happy to help. I encountered a few issues with my property, but I believe it was coming more from the developer. Special thanks to Gemma for always being around to help.
5 November 2025
Unprompted review
Reply from Alesco Property
Hi Lora,
Thank you for taking the time to share your feedback.
We’re pleased to hear you found the Alesco team approachable and helpful, and that Gemma was able to support you throughout. We’re sorry to learn you encountered some issues with the property, even where these relate to the developer, and we appreciate your patience while these were being addressed.
Thank you again for choosing Alesco – we’re here if you need any further assistance and look forward to working with you in the future.
Kind regards,
Alesco Property
Customer Service Team
Good communication and very easy buying…
Good communication and very easy buying journey
28 November 2025
Unprompted review
Reply from Alesco Property
HI Omar,
ChatGPT said:
Thank you for taking the time to share your feedback.
We’re pleased to hear you found the communication good and the buying journey straightforward and easy to navigate.
We appreciate you choosing Alesco and look forward to working with you again in the future.
Kind regards,
Alesco Property
Customer Service Team
Alesco stood by me throughout the…
Alesco stood by me throughout the rigorous vetting process. A shout out to Gemma and Ben. Thanks once again.
1 August 2025
Unprompted review
Reply from Alesco Property
Hi Tele,
Thank you for taking the time to share your feedback.
We’re very pleased to hear that you felt supported by Alesco throughout the vetting process, and we’re delighted that Gemma and Ben were able to assist you along the way.
We really appreciate you choosing Alesco and look forward to working with you again in the future.
Kind regards,
Alesco Property
Customer Service Team
Easy and smooth buying process
Easy and smooth buying process. Excellent customer service
5 November 2025
Unprompted review
Reply from Alesco Property
Hi Abebayo,
Thank you for taking the time to share your feedback.
We’re pleased to hear you found the buying process easy and smooth, and that you were happy with the level of customer service provided.
We appreciate you choosing Alesco and look forward to working with you again in the future.
Kind regards,
Alesco Property
Customer Service Team
Fatima Ashraf
Fast response, able to find a property suitable for my needs to invest in within a few days, fast customer service explaining everything clearly.
Very happy with the experience for my first investment.
6 August 2025
Unprompted review
Reply from Alesco Property
Hi Fatima,
Thank you for taking the time to share your experience.
We’re very pleased to hear that the team were able to respond quickly, help you find a suitable investment property within a few days, and explain everything clearly throughout the process. It’s especially encouraging to know you were happy with the experience on your first investment.
We really appreciate you choosing Alesco and look forward to working with you again in the future.
Kind regards,
Alesco Property
Customer Service Team
Great experience with Alesco
Great experience with Alesco. They made things very easy for us, kept us up to date with any developments on our purchase and were delightful to work with!
Very happy, definitely recommend.
28 November 2025
Unprompted review
Reply from Alesco Property
Hi Kelly,
Thank you for taking the time to share your experience.
We’re very pleased to hear that you found the process easy, felt well-informed throughout with regular updates on your purchase, and enjoyed working with the team. It’s great to know you are very happy with the service and would recommend Alesco.
We really appreciate you choosing Alesco and look forward to working with you again in the future.
Kind regards,
Alesco Property
Customer Service Team
Let Down
I started working with Alesco Property in April 2024, regarding a flat at Prestwich House in Leigh. They introduced me to the developer and their recommended solicitors.
Unfortunately, my experience since then has been extremely disappointing. What was sold to me was very different from what was originally pitched. The promises made at the start did not align with the reality of the situation as the process unfolded. The 3D images of the property that were showed to us did not match what was eventually built.
I was promised by Alesco’s marketing staff that I was going to view property and visit the site before any exchange of contracts but this never happened. They convinced me this wasn’t necessary and not possible down the line. I trusted them and went for exchange. When we realised the issues, I requested that the solicitors issue a letter to rescind the contract even before the date of practical completion. This was further reiterated as the practical completion (initially previewed for September 2024) had not been met. This remains unresolved even past the long stop date of July 2025.
To make matters worse, the developer changed the property warranty from CMCL to ABC+, making it almost impossible to obtain a mortgage, as many banks do not accept retrospective warranties. The business opportunity which Alesco presented to me now looks like a very bad investment opportunity. Initially Alesco’s marketing presented an analysis with very good margin on the ROI which all the way makes you want to invest and I was told they have more than 20 years experience dealing with this. Now this is never going to be profitable with all the additional cost we have incurred.
Overall, I feel completely let down by everyone involved—Alesco Property, the developer, and the solicitors they recommended. What started as a promising investment has turned into a stressful and costly ordeal(deposit stuck for close to 2 years and another cost for a new solicitor).
They make the initial process easy and win your trust. They convince you to quickly write a review which we did at the very beginning leaving a good review but things changed quickly. We have long passed the final long stop date but they still can’t give us a definitive date for completion.
My advice: Be extremely cautious when dealing with this company. They will make everything sound attractive and professional at first, but once you’re locked in, support and accountability disappear. I would not recommend Alesco Property or any of their associated partners based on my experience.
24 November 2025
Unprompted review
Reply from Alesco Property
Hi Stewart,
Thank you for taking the time to share your experience. I’m genuinely sorry for the stress, delays and extra costs you’ve faced with Prestwich House – especially having your deposit tied up for so long. We fully understand why you’re frustrated.
To be clear, Alesco’s role is that of an introducing agent. We are not a party to your contract and we do not control construction progress, long stop dates, practical completion, warranty decisions or the actions of your solicitors. Developers and solicitors we recommend are independent firms, chosen based on previous transactions, and all legal advice and correspondence sit with them.
That said, we recognise that we introduced you to this opportunity and the professionals involved, and we take that responsibility seriously. We do not accept that this is a “legal scam”, nor would we ever knowingly promote a development or partner if we believed that to be the case.
While we cannot force the developer to complete, change the warranty or give legal advice, we can and will continue to:
Press the developer for clear written updates
Share any information we receive with you and your solicitor
Escalate your case internally and keep ourselves available to you
We are genuinely sorry this has not matched what you were led to expect and for the impact this has had on you. If you’re willing, please contact us on 0203 819 7366 so we can review your file in detail and ensure everything within our control is being done.
Kind regards,
Alesco Property
Customer Relations Team
Possible Scam Warning
Possible Scam Warning: Alesco & Gibson House (Wirral) Off-Plan Investment
Posting this to warn others and hopefully find more affected buyers.
I invested in Gibson House (Wirral) Phase 2 after it was heavily marketed by Alesco and similar agencies. In 2024 I paid my reservation and deposit for an off-plan apartment.
In September 2025 the developer collapsed into administration.
The administrators’ report shows:
65 buyers paid deposits for apartments that were never built
Phase 2 had almost no construction progress
Buyers are classed as unsecured creditors and are unlikely to get anything back
Only secured lenders may recover funds
Based on what happened, many of us now believe the marketing and sales practices were misleading and created a false sense of security around the project.
I’ve created a Facebook group for all affected investors so we can coordinate, share legal advice, and understand our options.
19 November 2025
Unprompted review
Reply from Alesco Property
Hi Olga,
Thank you for sharing this, and we are genuinely sorry for the distress and financial uncertainty you and other Gibson House buyers are experiencing following the developer’s administration. We fully understand why you feel let down and worried about your deposit.
To clarify, Alesco acted solely as an introducing/sales agent. We are not a party to the purchase contracts, we did not receive buyer deposits, and we have no control over the developer’s finances, construction progress, security structure, or the administration process. Those matters sit with the developer, funders and the appointed administrators.
That said, we recognise that we introduced investors to this opportunity and we take that responsibility seriously. We do not accept that this was a “scam”, nor would we knowingly promote any development if we believed investors’ funds were at such risk.
Within our capacity, we are:
Cooperating with the administrators where information is requested
Providing buyers (and their advisers) with documentation and information we hold
Remaining available to discuss your case and support you with any details we can reasonably provide
If you would like us to review your specific file and ensure everything possible is being done from our side, please contact us at Gibsonhousebuyers@alescoproperty.com
Kind regards,
Alesco Property
Customer Service Team
Dario was incredibly thorough when…
Dario was incredibly thorough when presenting opportunities to me. He backed up each recommendation with market data and realistic projections, which I appreciated. There was never any pressure, just clear and thoughtful guidance.
16 November 2025
Unprompted review
Reply from Alesco Property
Hi Grace,
Thank you for taking the time to share this — we really appreciate it. We’re delighted to hear that Dario’s thorough approach and data-backed guidance helped you feel confident in the opportunities presented. He’ll be very pleased to know his clear, pressure-free support made a positive difference to your experience.
If you ever need further insights, portfolio planning, or help exploring your next investment move, we’re always here.
Kind regards,
The Alesco Team
A legal scam...
I was sold Westminster Park in Liverpool (Sourced Development Group) through Alesco, working with ERE Property and Will Kettel. Will Kettel presented the investment as secure, claiming the developer had an impeccable and traceable record. Alesco endorsed this, selling me confidence and security. In reality, Sourced Development Group has a traceable record of failings — they cannot even start projects, let alone finish them.
Alesco has proven incapable of delivering any real update. They have no communication with the developer, and ERE Property is exactly the same. Investors are left in the dark, receiving vague answers or silence, with no verifiable information on the project’s progress.
This is the closest one can be to being legally scammed. I committed funds in good faith, but what I received was misrepresentation, lack of transparency, and no accountability from either Alesco or ERE Property.
Update 01/02/2026
Both ERE Property and Alesco sold me a development by Sourced Development Group (SDG), describing the developer as having an “impeccable trajectory” and a strong, reliable track record. Today, SDG is in liquidation.
For years, I received no verifiable updates from either ERE or Alesco — no construction evidence, no planning progress, no Gateway 2 confirmation, nothing. Just generic reassurances and marketing language that turned out to be completely disconnected from reality.
The truth is that SDG had a long pattern of stalled projects, asset sales, and investor complaints long before I was introduced to Westminster Park. None of this was disclosed to me at the point of sale. Instead, I was encouraged to trust a developer who was clearly not in the condition they claimed.
I have also read reports from other investors affected by Westminster Park stating that the section sold by SDG was transferred to a third party and that SDG kept the deposits without refunding buyers. These accounts allege that deposits were not returned and that investors were left out of pocket. If true, this behaviour would be criminal and should be investigated by the relevant authorities.
Innocent buyers like myself relied on the due diligence and professional representation of ERE and Alesco. Instead, we were left exposed to a developer who has now collapsed — while the agents who sold it to us have provided no meaningful accountability or transparency.
This experience has been deeply disappointing, and I hope my review helps others avoid the same situation.
15 November 2025
Unprompted review
Reply from Alesco Property
Hi Maximlian,
Thank you for sharing your experience, and we’re genuinely sorry for the frustration and concern this situation has caused.
Having reviewed our records, we cannot find any evidence that Alesco acted as the introducing or selling agent to you on Westminster Park. Our understanding is that your introduction and ongoing point of contact for this development has been ERE Property, and any formal updates or complaints in relation to this investment should therefore be directed to them.
As we are not party to your purchase, do not hold your file, and are not engaged by the developer on this scheme, we unfortunately do not have the access or authority to provide verified progress reports or intervene with the developer on your behalf.
Kind regards,
Alesco Property
Customer Service Team
As a first-time investor
As a first-time investor, I appreciated the time Jack spent explaining buy-to-let step by step. His recommendation of Manchester Waters made sense for my budget and goals. I never felt rushed, and every detail was clearly explained. Gemma’s aftercare followed through brilliantly. I felt valued throughout.
8 October 2025
Unprompted review
Reply from Alesco Property
HI Hazel,
Thank you for taking the time to share your experience. We’re really pleased to hear that Jack was able to guide you clearly as a first-time investor and that Manchester Waters aligned well with your budget and goals. It’s also great to know Gemma’s aftercare helped you feel supported throughout.
If we can assist with anything further as your investment progresses, please don’t hesitate to get in touch.
Kind regards,
Alesco Property
Customer Service Team
Large Deposit Lost
I initially inquired about a property in London, but Alesco quickly redirected me to an off-plan development in Liverpool, highlighting higher projected yields. That was three years ago. Construction never started. No money was returned after the long stop passed and the developer is now under a winding-up order, and it appears that I will lose my entire deposit. It was a large amount of money from my retirement savings.
Throughout this process, I have not received meaningful support or guidance from Alesco, despite relying on their recommendations and their preferred solicitors. Once the sale was completed, communication and assistance were minimal.
I am sharing this to help others make fully informed decisions before proceeding with any off-plan investment. I regret working with Alesco.
10 November 2025
Unprompted review
Reply from Alesco Property
Hi Lindsey,
Thank you for taking the time to share your experience, and I’m genuinely sorry for the distress this situation has caused, especially given these funds came from your retirement savings.
To clarify, Alesco’s role is as an introducing/sales agent. We are not a party to your purchase contract, we do not hold buyer funds, and we have no control over the developer’s decision to cease works, miss long stop dates, or enter a winding-up process. The solicitors recommended are independent firms, and all legal advice and strategy sit with them.
That said, we fully appreciate that you relied on our recommendations, and we understand why you feel let down by the lack of progress and outcome to date. Within our capacity, we can support by sharing any information and documentation we hold, and by engaging with the developer’s representatives or office-holders where appropriate.
If you would like us to review your individual case and ensure everything possible is being done from our side, please contact us on 0203 819 7366 / info@alescoproperty.com.
Kind regards,
Alesco Property
Customer Service Team
I am writing to express my frustration
I am writing to express my disappointment regarding my recent experience with Alesco Property, particularly in relation to the Gibson Quay project. Despite my repeated attempts to communicate my concerns, I have not received any satisfactory response from the management team. This lack of communication has been very discouraging and has unfortunately led me to lose confidence in the company, especially given the assurances and commitments that were made to me previously.
23 October 2025
Unprompted review
Reply from Alesco Property
Hi Abdelhamid,
Thank you for sharing your feedback, and I’m very sorry that you feel your concerns around Gibson Quay haven’t been properly addressed. We understand how unsettling this is, especially in light of the assurances you were given at the outset.
To clarify, Alesco’s role is that of an introducing/sales agent and we are not a party to the purchase contract or the decisions made by the developer or their professional teams. However, that does not lessen our responsibility to communicate clearly and support you where we can.
We will review your file, ensure your concerns are escalated internally, and continue to assist by providing any information and documentation we hold that may help you and your advisers.
If you’re happy to, please contact us on GibsonHouseBuyers@alescoproperty.com so we can discuss your case in more detail and make sure everything within our control is being done.
Kind regards,
Alesco Property
Customer Service Team
I recently invested in a development…
I recently invested in a development recommended by Dan at Alesco, and I was really impressed with how clearly everything was explained. He walked me through the market reasoning and ensured I felt informed at every stage. The purchase progressed smoothly, and the aftercare team followed up consistently. A very professional service from start to finish.
31 October 2025
Unprompted review
Reply from Alesco Property
Hello,
Thank you for sharing this fantastic feedback. We’re delighted to hear Dan’s clear market reasoning and guidance helped you feel informed throughout, and that the purchase and our Aftercare follow-up ran smoothly. I’ll pass your comments on to Dan and the team—they’ll really appreciate it.
We’re here well beyond completion, so if you need anything—tenanting, management, or a review of future opportunities—just let us know.
Kind regards,
Alesco Property Investments
Client Services & Aftercare
10/10
My first investment was handled by Jack, who made what I expected to be a stressful process feel very manageable. He explained the reasoning behind each recommendation and never pushed me to rush a decision. The whole experience was straightforward and reassuring. I now feel much more confident about continuing to build my portfolio.
30 October 2025
Unprompted review
Reply from Alesco Property
Hello,
Thank you for the fantastic review. We’re delighted Jack made your first investment feel straightforward and reassuring, with clear reasoning and no pressure. I’ll share your feedback with him—he’ll be thrilled.
If you’d like a portfolio review or help sourcing your next opportunity, we’re here whenever you’re ready.
Kind regards,
Alesco Property Investments
Client Services & Aftercare
I’d never invested in property before…
I’d never invested in property before so was very apprehensive, but really glad I came across Alesco. James talked me through all the options that fit my budget, and wasn’t pushy at all with the sale. I’ve now purchased an off-plan property in Hull with them and really excited for what’s to come next.
30 October 2025
Unprompted review
Reply from Alesco Property
Hello,
Thank you for the brilliant review. We’re so pleased James could walk you through the options at your budget without any pressure, and delighted you’ve secured your off-plan purchase in Hull. Exciting times ahead!
We’ll keep you updated through the build and are here to help with lettings, management, or any questions along the way.
Kind regards,
Alesco Property Investments
Client Services & Aftercare
Alesco were very helpful
Alesco were very helpful, they guided me through the process brilliantly as a first time investor.
I look forward to working together in the future.
27 September 2025
Unprompted review
Reply from Alesco Property
Hello,
Thank you for your lovely feedback. We’re so pleased to hear our team helped make your first investment experience smooth and straightforward.
We really appreciate the trust you’ve placed in us and look forward to working with you again as you grow your portfolio.
Kind regards,
Alesco Property Investments
Client Services & Aftercare
Please be careful
I was very excited to invest in my first Buy to Let property. Alesco did make me feel very comfortable as they appeared very knowledgable and had convinced me they had carried out the necessary due diligence required. My contacts were also very attentive and answered any concerns i had straight away. However, less than a year later i have been told the developer has gone into administration, yes we are told there are risks involved, but it almost feels like a scam as it has also been brought to my attention that another development (that was also presented to me) is having issues and is unlikely to complete. Alesco knew about these issues at the time but failed to let me know this when presenting me with that specific property. This has led me to believe they also had some knowledge that the property i did eventually purchase would not complete. I also contacted my main contact for some answers and i am still yet to hear from him, although they previously replied in a matter of minutes. It is very disappointing as it appears they only care about the commission involved, so i would just advise anyone to be extremely careful as you are investing a lot of your money into these off plan properties.
27 October 2025
Unprompted review
Reply from Alesco Property
Hi Yas,
Thank you for sharing your experience, and I’m genuinely sorry for the worry and disappointment this situation has caused – especially on your first buy-to-let investment.
To clarify, Alesco acts as an introducing/sales agent. We are not a party to the purchase contract, do not hold client funds, and do not control the developer’s financial position or the outcome of their projects. We strongly refute any suggestion that we knowingly recommended developments we believed would not complete, or that we withheld information with the intention of securing commission. We would never knowingly put clients into opportunities we believed were likely to fail.
That said, we fully understand why you feel let down, particularly around communication. We will review your file, ensure your concerns are escalated, and continue to support by providing any information and documentation we hold that may assist you and your advisers. If you’re happy to, please contact us at info@alescoproperty.com / 0203 819 7366 so we can look into your case in detail and make sure everything within our control is being done.
Kind regards,
Alesco Property
Customer Service Team
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