Alford Plumbing and Heating Reviews 

The customer service is top notch, they have helped me out so much when I had an issue with my boiler. The whole team went above and beyond to resolve an issue and I was so grateful for their help and support.

Boiler service done neatly at agreed time. The service agent was tidy and respectful of the premises.

We found the service from booking to the engineer arriving excellent they were very helpful we would totally recommend very professional service

We needed someone to attend our property asap due to a leak/escape of water going through the office ceiling. After ringing numerous plumbers Alford Plumbing and Heating were the only company who actually went out of their way to send someone to me within the week. They traced the leak and a new shower pump was replaced soon afterwards. Since then I have been in regular contact with Anja at Alfords. She is always a delight to talk to, very professional and clearly knows what she is talking about so you are in safe hands with this company. This week we have had a second leak and again a prompt service with the leak being located by a very professional and friendly plumber. This time the shower needs replacing and they are going out of their way to get this done within the next 2 or 3 weeks. This kind of exemplary service helps to take away the stress of a situation which would otherwise be an absolute nightmare. We are very grateful to Anja and her team at Alford Plumbing and Heating

They arrived when they said they would, were efficient, extremely polite and very tidy. They sorted out the problems and also advised after doing a water pressure assessment. We are very pleased and would use the firm again.

At last we finally got a plumber to service our boiler who actually turned up when they said.
Thank you so very much. Will definitely recommend your services

Prompt and efficient with sourcing and replacing a part for my very old boiler. Really friendly team. Would recommend.

Alford fitted my boiler 2 years ago and I have chosen them to service it since. Email reminders from the admin team are a great help and they let you know when the engineer is on the way to complete the service, so you don't have to stay in all day waiting.

Very helpful, efficient and friendly.

Very friendly and efficient service. We have an annual reminder for our boiler service and just phone for an appointment. The engineer sends a message when he is on his way, arrives on time, services the boiler and leaves everything clean and tidy and always explains what he has done. Thankyou

They were punctual, polite, clean and tidy. Had several plumbers which specialized in new boiler, radiators which had to be altered and putting in new shower unit.
Certainly different from British Gas who gave be a lot of Bull and untruths.

Reliable and efficient service . Thank you so much for keeping all our systems up and running . Martin at Broadoak Management

I recently moved into my house which Alford Plumbing and Heating service. I discovered my boiler wasn't working properly so contacted them. They were very helpful, friendly and professional. On their recommendation I contacted Worcester who replaced a major component under guarantee. Alford then came again to fit the new flue. I am grateful to have such a reliable local service.

We recently had our annual plumbing and immersion heater service carried out by Alford Plumbing. Their engineer was on time, friendly, helpful and efficient - just as we’ve come to expect from Alford over the years. We have used them for maintenance, replacements and a complete bathroom refit, and their service and workmanship has always been first class., and their prices fair. We are very happy to recommend them.

What made the experience great was the fact that, it was so thoroughly carried out, all the radiators were bled, and checked that there were working.
Mo who carried out the boiler service, was happy to answer questions, he worked in a clean and efficient way.

Have used Alford since I moved to Southampton. They have installed a number of items for me and also serviced my boiler. Have recently used them when I had an emergency and they provided a fast and first class service to get my water back on and repair an old pipe.

The engineer is always on time, helpful and efficient. I never have any issues with Alford Plumbing

Alford's provided a comprehensive service visit to the community centre to maintain multiple central heating boilers and kitchen gas appliances.
The work was carried out in a satisfactory manner, on time and within quote.

Getting an appointment is very straightforward and you are kept informed on timings. The engineers are very professional and clean and tidy. I had a couple of queries about setting the timers and he explained what to do so I could understand. This company are fabulous value for money and it's such a pleasure to speak to real people

A brilliant company to do business with very efficient and friendly staff will definitely recommend this company to everyone.