We had a very disappointing experience with Algarve Retreats during a property viewing in Lagos. We were shown an apartment through their agent and, after making an offer that was presented to... See more
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We visit Lagos several times a year and our go to place for apartment rentals is always Algarve Retreats. The customer service is second to none from an initial enquiry, to booking and welcome on arri... See more
Company replied
We have just returned from another great holiday in Portugal after booking our accommodation with Algarve Retreats As previously experienced, the service provided by Adrian and the staff was first... See more
Company replied
Although we have visited Portugal for many years this was our first holiday facilitated by Algarve Retreats. The service provided by Adrian and the team was 5 star. Communication with the company was... See more
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Company details
Information provided by various external sources
Algarve Retreats is a specialist, independent property management, holiday rentals and real estate agent offering a professional, friendly and proactive service, to achieve the results you are after. We are proud to be able to offer a personal and bespoke service along with a full range of products to both buyers and sellers of property, those seeking a professional and reliable management service and also for holiday makers looking to spend time in the Algarve. We always strive to put the customer first and with over 15 years experience and multi lingual staff available, we offer a comprehensive, customer focused service in sales, from market appraisal to completion and in rentals, from booking to resort arrival. In property management, we work closely with our clients to ensure that the service we provide is always prompt, efficient and attentive. Algarve Retreats is also a proud member of the Association of Property Professionals Membership provides sellers, buyers, landlords and tenants with an assurance that they will receive the highest level of customer service.
Contact info
Urb Marina Park, Loja 53, Estrada da Albardeira, 8600 - 302, Lagos, Portugal
- +351282183798
- info@algarve-retreats.com
- algarve-retreats.com
3.7
Average
28 reviews
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Hasn’t replied to negative reviews
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Exceptional Service
To Whomever it May Concern:
For the entire time that we have known and dealt with the offices of Algarve Retreats, we have been treated with honesty and fairness. These people have been diligent in their attention to matters of concern in moments when we needed their guidance. Tracey and Adrian, or their office manager, Paula, were sure to get back to us in a very timely fashion on even the slightest issue.
I recommend these exceptional people on their ability to juggle everyone’s needs with grace and humour, despite their demanding schedule. Their example in this field has been faultless, and frankly, unmatched.
I wish them continued success and thanks for the best possible experience with a Realty Firm one could have.
Sincerely, M. Claudepierre
29 May 2020
Unprompted review
Reply from Algarve Retreats
Thank you, Margaret, for your 5-star review of the services we have provided for you.
Trust and integrity are so important to every aspect of our work and this has enabled us to grow and develop Algarve Retreats as a leading management, rentals, and real estate company, of which we are extremely proud of.
Kindest Regards
Tracey Fox
Director.
Algarve Retreats.
Lagos.
Algarve Retreats - Honest, Open and Helpful
We own a property in Lagos Marina Portugal and Algarve Retreats has been managing this property for us from our purchase 3 1/2 years ago. We also purchased the property through them and we were given advise, support and guidance from day one. We had no idea about the laws in Portugal relating to buying, nor any idea about the processes involved. With their help, the purchase went smoothly and without any glitches, hence why we chose to use them to manage our rentals.
We have always found Tracey and Adrian to be very approachable, helpful and informative. We never need to worry about anything relating to the property itself nor it’s upkeep. They always keep us updated with anything necessary and this enables us to take a back seat. This is important to us as we live in the UK and need to have peace of mind that our investment is in good hands. They also market the property and we are very please with the level of rental return achieved.
Thank you Tracey and Adrian and we would highly recommend them for any rentals booking or purchasing of a property.
24 May 2020
Unprompted review
Reply from Algarve Retreats
Hi Doug, Jackie,
thank you for the kind words. It really is important for us to receive feedback and is really helpful for us to know when we are getting it right.
Thanks once again from all at the Algrve Retreats Team.
Great customer service experience
Great customer service experience. We had an apartment booked for June 2020 however, due to the Covid-19 outbreak our holiday has had to be postponed. Algarve retreats were very accommodating and understanding regarding this. We were able to move our booking including the deposit to a future date with no fees completely hassle free. This is the kind of service and understanding holiday makers need in these uncertain times. THANK YOU!
23 May 2020
Unprompted review
Reply from Algarve Retreats
It was our pleasure George, Thank you for the great review.
Recommendations
We were most impressed with all the staff and their honest and professional approach to our requirements.
A very pleasant and easy experience all round throughout the process.
We can highly recommend their services to anyone looking to buy or rent a property.
We would certainly use them again.
22 May 2020
Unprompted review
Reply from Algarve Retreats
Thank you Chris. We really do appreciate your kind words.
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