While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the vast selection of movies, TV series, and channels available, often noting the high quality of streaming and content updates. Many people appreciate the responsive and helpful customer service, which is frequently described as quick and efficient in resolving issues and providing guidance. Reviewers also find the subscription process straightforward and the product easy to use, with many expressing satisfaction with its value and reliability over several years. However, some customers experienced dissatisfaction with the customer support, describing it as almost non-existent or slow to respond, particularly when facing buffering issues or problems with their devices. A few people also mentioned that their devices stopped working prematurely, and they were asked to purchase new ones, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service, often highlighting its extensive selection of TV... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their responsiveness... See more

Subscription

Clients share positive opinions on subscription, with many expressing long-term satisfaction and loyalty.... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Product

People report positive experiences with the product, highlighting the great variety of series, movies, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great iptv system streaming platform with lots of channels all around the world. Great selection of movies in many languages available like a dvd system. Also they have a selection of television serie... See more

Rated 4 out of 5 stars

The variety of stations is very good. There is however a long standing problem with creating a Favorites section. It was working for a short time recently but then it reset to zero choices and won’t a... See more

Rated 4 out of 5 stars

I purchased the Receiver August 15, 2023 and the program subscription August 23, 2023... I have been operating my system since...The receiver is easier to operate and more reliable than with previous... See more

Rated 4 out of 5 stars

We have had Alibox for 8 months now. Great value, ease of using from a winter home to summer home, great customer service and so many options to watch! i would love the option of closed caption and... See more


Company details

  1. Internet shop

Written by the company

More than 3000 live TV channels, movies, TV series, Pay-per-views at no extra cost. Visit our website to order and to save hundreds of dollars a year!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service whe needed!…

I have always had good service with Alibox and when I did have problems they were quick to respond. Most of my problems were because of bad internet connections. I have been with Alibox for over 4 years now and I have referred many friends to you!

27 February 2025
Unprompted review
Rated 4 out of 5 stars

Hello

Hello, I so far love to have Aliboxtv and have many channels that the service offers. I only subscribe one year ago and I am very content with the service as well as the customer service. When i needed help, the problems were quick resolved wich I very appreciate.
I also appreciate the adding of episodes of the curently playing series. Honnestly i would not go back to cable unless the rates and qualtiy changes.

23 February 2024
Unprompted review
Rated 4 out of 5 stars

Recommend this service!

Have been with this service for roughly 4 years now. Was tempted when our kids subscribed to the service and enjoyed their experience. We have cancelled our other services to go only with Alibox and we are satisfied. The customer service was a little more available in the first years but is good. No issues otherwise and we save quite a bit on our entertainment service ever since!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Very good service

Have had Alibox for 3 years and am very happy with it. Have saved a lot of money by being able to cancel all cable and streaming services. Have recommended it to friends and family.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Was super easy to setup

Was super easy to setup. Quick responses by email and great with any problems I had getting things to work

Recommend this to anyone looking.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

AliBox has saved my family a bunch of…

AliBox has saved my family a bunch of money. I cancelled all of my other streaming apps as this has it all! Love the TV series as I don't like commercials and watch all my programs there. They are fast at replying to questions that may come up. It buffers a bit but nothing that we worry about. Give it a second and it normally fixes itself. Thankful my parents recommended it to us.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Been a great service for many years now.

I have been using Alibox for many years now and have never had a issue. I had tried many other services before I have found them and they have been the best. Always available. Have even had some friends and family start using the service and they also have never had a issue.

2 February 2025
Unprompted review
Rated 5 out of 5 stars

I've had AliboxTv for almost a year…

I've had AliboxTv for almost a year now. It works great and the quality is amazing. Best part is the service, they are quick to answer and help even on weekends.

I have recommended this service to alot of ppl and will continue recommending it.

2 February 2025
Unprompted review
Rated 4 out of 5 stars

Overall good value, occasional service drops

I’ve had the service for a few years. It is generally reliable and am quite pleased with it when it works, but does have occasional drop outs. Customer service used to be more responsive and helpful via email, but not so much lately. Also, payment process is a bit cumbersome.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Alibox TV since 2020/05/30

I've Alibox TV since 2020/05/30 and I appreciate their service. I've always had quick answers when I've had questions for customer service.
Personally, I recommend it to you.

John E. From Canada

14 January 2025
Rated 5 out of 5 stars

So glad I found AliBoxTV

When I first signed up with alibox tv, I was bit worried on what I was doing. But following their step by step instructions, it was so easy and any questions I had along the way it was just a message a way with a quick response.
My product I am pleased with it and recommend it to anyone else I know, I’ve been with them for 2 and a half years and I have no regrets.
The constant updates on their page is awesome always something new and I just can’t complain.

Overall satisfaction is 10/10 even though we don’t got that option 5/5 is good enough

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely awesome

I've had Alibox TV for several years now and love it. Their customer service is responsive and always willing to help.
The sign up process is quick and easy to follow.

7 January 2025
Unprompted review
Rated 1 out of 5 stars

Everything went wrong

Everything went wrong, The box I received does not work on three different android TV's and two different Internet providers that I tried. They will not replace the box, that I am convinced it is faulty. Ah well, try something that may be ?????? $ 400.00 out the window.

7 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look