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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the vast selection of movies, TV series, and channels available, often noting the high quality of streaming and content updates. Many people appreciate the responsive and helpful customer service, which is frequently described as quick and efficient in resolving issues and providing guidance. Reviewers also find the subscription process straightforward and the product easy to use, with many expressing satisfaction with its value and reliability over several years. However, some customers experienced dissatisfaction with the customer support, describing it as almost non-existent or slow to respond, particularly when facing buffering issues or problems with their devices. A few people also mentioned that their devices stopped working prematurely, and they were asked to purchase new ones, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service, often highlighting its extensive selection of TV... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their responsiveness... See more

Subscription

Clients share positive opinions on subscription, with many expressing long-term satisfaction and loyalty.... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Product

People report positive experiences with the product, highlighting the great variety of series, movies, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great iptv system streaming platform with lots of channels all around the world. Great selection of movies in many languages available like a dvd system. Also they have a selection of television serie... See more

Rated 4 out of 5 stars

The variety of stations is very good. There is however a long standing problem with creating a Favorites section. It was working for a short time recently but then it reset to zero choices and won’t a... See more

Rated 4 out of 5 stars

I purchased the Receiver August 15, 2023 and the program subscription August 23, 2023... I have been operating my system since...The receiver is easier to operate and more reliable than with previous... See more

Rated 4 out of 5 stars

We have had Alibox for 8 months now. Great value, ease of using from a winter home to summer home, great customer service and so many options to watch! i would love the option of closed caption and... See more


Company details

  1. Internet shop

Written by the company

More than 3000 live TV channels, movies, TV series, Pay-per-views at no extra cost. Visit our website to order and to save hundreds of dollars a year!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Well worth it

Very little challenges over the course of the last year and a half. I have had a couple of issues (as will occur with most online things) but they have been good at dealing with any as they arise.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

I’ve had AliBoxTV for over a year now

I’ve had AliBoxTV for over a year now, and after having a few issues, support was offered surprisingly quick. Movies were buffering, but after tech support and suggesting downloading a VLC, it has been great. Some of the problems I had was due to my poor internet speed. All in all pretty good, Support has been great!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Was skeptical but I have been impressed so far..

I have used AliboxTV for about1.5 years now. Initially tried them first for a month (was skeptical due to reviews), switched to another provider, found Alibox to be better, came back and subscribed for a year and most likely will renew after expiration. Here are my reasons for staying with them this long:
1. Honestly I have never had issues with customer support, always timeous and helpful.
2.I am a sport fanatic: cricket, soccer, boxing etc and I think what they have more than covers for my needs. Though I don't really have time for it, movies and TV shows are aplenty as well.
3.Ability to watch on mobile and TV interchangeably. However, I have noted that you cant watch concurrently on both devices.
4. Rare to no buffering when streaming (I use a firestick on TV, initially when I used directly on TV there was irritating buffering, probably processer issues).
5. Obviously the 3 extra months you get when you subscribe for a year.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Something for everyone!

The broad spectrum of viewing options available on Alibox allows us to pursue the diverse interests that exist in our extended family. From Romcoms to history studies, kids movies to cinematic pinnacles - we get something for everyone… thanks to our Alibox.

25 September 2024
Unprompted review
Rated 1 out of 5 stars

No Response from AliboxTV

After realizing that my previous messages were arriving as SPAM, Alibox TV reached out to help me with my uploading problems for their service. It took some time as I was using the Firestick application, but Allen guided me through the maze of information and I have the Programming views I was after! Great patience and step by step assistance is treasured as a Consumer and I strongly recommend AliboxTV to anyone looking for better TV viewing at a cost far below the standard Cable companies!! These guys Rock!
And 2 days later, I had the same issue of not being able to see Programming on my AlliboxTV!! Trying to contact the Help Desk was next to impossible with multiple emails going back and forth because the Chat option doesn't exist!! 2 weeks late and I still have no Program Option to see what each channel is showing!!! Absolutely Brutal service when all I want is to enjoy my purchase.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Very good streaming service!

I've had a very positive experience with this company. I don't watch TV that often, but when I have time to do it, I like to have a reliable service that won't cost too much. This fits the bill. I don't recall ever having problems watching something. I mostly watch TV series or movies, and they have a huge selection of both. I subscribed a year ago and I plan on renewing. The customer service is great too. I asked once to help with a tiny issue I had, and they were very helpful. Can't go wrong if you choose AliboxTv.

18 September 2024
Unprompted review
Rated 2 out of 5 stars

Got it since 3 months! Very sad experience

Got AliboxTv since 2 months and they hadn’t find the troubles I have like there’s no sound in the movies, I have certain channels with no sound, the descriptions are not the right one I’m watching on tv, and on time shift it cuts 30 or 60 seconds before the end of the show…
I think I’ll change for another company or back to the cable tv…

13 September 2024
Unprompted review
Rated 5 out of 5 stars

World Entertainment in your house!

Our friends from Canada recommended Alibox to us, and we are truly grateful! We were paying so much for different streaming services and now it is all bundled into one great place at a fantastic price! We are very happy with the email service as they have quick response time...no waiting on phone for people just to get transferred and wait again! Payment is simple through app on phone.
We have the highest speed internet and there is still a little buffering at times but it seems to work itself out. We use an app on our smart tv to play, not sure if going back to the hard wired box would make a difference but the occasional buffering doesn't make us try. We love the ability to have on a second tv in the house and on the computer to take with us on holiday.
Overall we are very happy to get so many series, movies, sports and specialty shows all in one place! We recommend Alibox every chance we get! Thank you for great TV entertainment!

12 September 2024
Unprompted review
Rated 5 out of 5 stars

It’s now 5 years I using AliBoxTV

It’s now 5 years I using AliBoxTV, they have great service, different choice & they are all very good
The quality perfect
When you issue the answer come very quickly
I tried other IPTV but AliBoxTV is way better

6 September 2024
Unprompted review
Rated 5 out of 5 stars

I have had Alibox for 5 years now

I have had Alibox for 5 years now. The channels are endless they have something for every mood, and everyone, they are quick to answer your questions and resolve any issues, and the cost is so reasonable that I love it and won't change ...

31 August 2024
Unprompted review
AliboxTv logo

Reply from AliboxTv

Thank you Melanie :)

Rated 4 out of 5 stars

Happy Viewer

Have been watching since Feb 24, set up was easy, 1 little issue that was mostly my fault, otherwise have had great enjoyment watching so many channels and apps, etc. Would highly recommend.

29 August 2024
Unprompted review
AliboxTv logo

Reply from AliboxTv

Thank you Barry !

Rated 5 out of 5 stars

I bought an Alibox about 4 years ago…

I bought an Alibox about 4 years ago with the recommendation from my brother-in-law. I loved how easy it is to use and all of the channels that you get with the subscription that I ended up buying one for my daughter when she went to college. She used it at her dorm in College for 2 years and it was very easy for her to set it up, all she needed was internet and a tv. I like that it is mobile, you can bring anywhere and just plug it in and use it right away.
Nancy

10 August 2024
Unprompted review
AliboxTv logo

Reply from AliboxTv

thank you Nancy, enjoy both of you:)

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