sweeek United Kingdom Reviews 4,918

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 493 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, finding them sturdy, well-made, and often exceeding expectations for the price. Many appreciate the excellent value, noting that items look more expensive than they are and are offered at competitive prices. The ordering process is generally described as simple and efficient, with many receiving their products within or even earlier than the estimated delivery dates. However, some people were dissatisfied with aspects of the delivery service, citing issues like lack of tracking, separate deliveries for single orders, or delays. A few other people also felt that some products arrived with minor damage, missing parts, or were not exactly as described online, leading to disappointment.

What people talk about most

Product

People report positive experiences with product quality, often highlighting excellent quality for the price... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting positive experiences such as prompt and... See more

Quality

Customers had positive experiences with quality, frequently noting excellent product quality for the price,... See more

Price

Reviewers highlight positive aspects of price, frequently praising the excellent quality of products for the... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences, such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a pair of the Elsa sun loungers and 1st impressions are good value for money, now appear to be even more so with additional discount. Lightweight but seem sturdy enough. Bit of a pain to put to... See more

Company replied

Rated 4 out of 5 stars

Product arrived within the estimated dates but there was no tracking provided, instead a message was sent a few hours before that the product was due to arrive. It was also not evident that there woul... See more

Company replied

Rated 4 out of 5 stars

Love, love, love this green outdoor kitchen cupboard. It looks so different and just what we didn't know we needed. Met expectations on delivery, easy to put together and looks stunning in the garden... See more

Company replied

Rated 4 out of 5 stars

The chairs are good: wide and comfortable. All are a little lower than I realised from the pictures, so I shall be buying some outdoor cushions to raise them by maybe 10 cms? Putting the chairs... See more

Company replied


Company details

  1. #363 of 393 best companies in Home Furniture Shop
  2. #200 of 225 best companies in Bedroom furniture shop
  3. #189 of 205 best companies in Decoration and Interior Design Store
  4. #219 of 233 best companies in Homewares Shop
  5. #68 of 77 best companies in Outdoor furniture shop
  6. #82 of 90 best companies in Outdoor sports shop

Written by the company

sweeek. Style. Great value. We are a brand of indoor and outdoor furniture and equipment, with design at the heart of every collection. Our ambition is to offer striking, well-designed pieces at affordable prices. Sofas, tables, storage, garden furniture, accessories... We design products that bring character to spaces. Clean lines, details that make a difference, collections that are easy to mix and match to create stylish spaces. We believe it is possible to combine aesthetics with fair prices. Style should not be a privilege. We design collections to furnish, transform and reinvent spaces. Strong design. Affordable prices.

Accessibility, proximity and simplicity at the service of your satisfaction

Written by the company

Customer satisfaction is our top priority. Our customer service team is available via the contact form or by telephone, Monday to Friday, to answer questions and assist with each order.

Contact info

4.0

Great

TrustScore 4 out of 5

5k reviews

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Rated 5 out of 5 stars

1st time ordering from this company

1st time ordering from this company, I wouldn't hesitate to order again in the future. Brilliant quality of sideboard, delivered on time and fantastic price. *****

24 June 2026
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Reply from sweeek United Kingdom

Hello Joanne,

Thank you for the positive feedback!

We are truly glad you took the chance on us and your recommendation means a lot to our team. 😊️ We hope to have the pleasure of welcoming you back again.

The sweeek team

Rated 5 out of 5 stars

Sweeek garden furniture

Sweeek
Lovely modern outdoor furniture, looks great in the garden.
Easy to put together.
Really happy with the colour, quality & finish, searched high & low for this colour and Sweeek came through at good value prices.
Very helpful customer service too.

17 June 2026
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Reply from sweeek United Kingdom

Hello Lyn,

Thank you for giving us a chance!

We are glad to know you had a smooth experience with our service. 😊️ We hope you enjoy your furniture for a long time to come.

The sweeek team

Rated 5 out of 5 stars

Replacement canopy for gazebo

We ordered a replacement canopy for our gazebo. Ordering was simple and it arrived in about a week. Fitted the gazeno perfectly. The quality is very good. These canopies usually last a few years. The price was also quite reasonable.

24 June 2026
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Reply from sweeek United Kingdom

Hello Iona,

Thank you for your trust!

We are pleased to know that your replacement canopy arrived quickly and that its quality lived up to your expectations. 😊️ We hope it can be of use for a long time.

The sweeek team

Rated 4 out of 5 stars

Simple garden table

Simple garden table, took 10 minutes to put together, job done and looks good for its spot

16 June 2026
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Reply from sweeek United Kingdom

Hello Simon,

Thank you for the positive review!

We hope your new table makes a wonderful and stylish addition to your outdoor space. 😊️

The sweeek team

Rated 5 out of 5 stars

Good quality

Good quality

23 June 2026
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Reply from sweeek United Kingdom

Hello Rebecca,

Thank you for choosing us!

We truly appreciate your support and look forward to serving you again. 😊️

The sweeek team

Rated 5 out of 5 stars

Finally found a replacement canopy that fits!

Ordered a replacement canopy for our cantilever parasol. Customer service was great and the item fits perfectly - THANK YOU! I have been searching for ages...

24 June 2026
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Reply from sweeek United Kingdom

Hello Dawn,

Thank you for your kind words!

We're very pleased to hear you're happy with your purchase and that our team was able to provide the swift service we aim for. 😊️ We hope you enjoy your parasol for a long time.

The sweeek team

Rated 5 out of 5 stars

Great service

Arrived on time. Great outdoor kitchen cabinet. Easy to put together. Looks fab in the garden

24 June 2026
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Reply from sweeek United Kingdom

Hello Lorraine,

Thank you for the 5-star review!

We are happy to hear that the quality of your outdoor cabinet met your expectations and hope you enjoy your newly organised space. 😊️

The sweeek team

Rated 5 out of 5 stars

Delivery was quick .all in good order

Delivery was quick .all in good order. Took 2 hrs to put together and we were playing great fun folds away nicely

22 June 2026
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Reply from sweeek United Kingdom

Hello Amanda,

Thank you for the 5-star review!

We are happy to hear about your swift experience with us, and we truly appreciate your support. 😊️

The sweeek team

Rated 3 out of 5 stars

Noto set

Ordered the Noto set. Took a while to arrive and tracking wasn’t great. Pretty difficult to put together due to how tight the mesh had to be on the set, fixings were a bit cheap which didn’t help. Would advise spending more on the fixing, and having the mesh parts already attached to the legs. Other than those problems, the furniture itself is extremely comfortable and looks amazing

23 June 2026
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Reply from sweeek United Kingdom

Hello Ciara,

Thank you for your feedback!

We truly appreciate your patience with the delivery and assembly process; crossing the water can occasionally add a bit of time to the journey, but we are glad your order reached you safely. 😊️

The sweeek team

Rated 5 out of 5 stars

Delivered rather early!

Delivered rather early, still asleep, but put round side of house out of site. Gazebo great. My only concern is that some more detailed instructions would help.

16 June 2026
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Reply from sweeek United Kingdom

Hello David, 

Thank you for choosing us!

We are glad to know you're satisfied with the quality of your pergola. 😊️ We also appreciate your feedback regarding the assembly process; we will certainly share this note with our team to look into improving this for future buyers.

The sweeek team

Rated 5 out of 5 stars

Good quality product

Good product, quick delivery and price was superb. I'll definitely be coming back to Sweeek for anything home and garden.

16 June 2026
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Reply from sweeek United Kingdom

Hello Martin,

Thank you for your kind words!

We are happy to hear about the seamless experience you've had with us, and knowing that you will be ordering from us again is the best compliment we could ask for. 😊️

The sweeek team

Rated 5 out of 5 stars

Well made and easy assembly

Well made and easy assembly

23 June 2026
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Reply from sweeek United Kingdom

Hello Timothy,

Thank you for your trust!

We are pleased to know you had a smooth experience with our service. 😊️ We hope you enjoy your furniture for a long time to come.

The sweeek team

Rated 5 out of 5 stars

Quality product

Quality product, well priced. Staff on phone were helpful & friendly.

I would happily recommend.

4 May 2026
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Reply from sweeek United Kingdom

Hello Dawn,

Thank you for the positive review!

We're very pleased to hear that your pergola lived up to your expectations and that our team was helpful. 😊️ We truly appreciate your support and hope to have the pleasure of welcoming you back again.

The sweeek team

Rated 5 out of 5 stars

My order was delivered on time no…

My order was delivered on time no problem. I followed the instructions and managed to build the unit myself. the unit is very good quality and value for money. I would definitely recommend shopping with sweek.

23 June 2026
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Reply from sweeek United Kingdom

Hello Ann,

Thank you for choosing us!

We are glad to hear your experience with us was seamless and hope you enjoy your new purchase. 😊️ We truly appreciate the recommendation and look forward to seeing you again.

The sweeek team

Rated 5 out of 5 stars

Aluminium Pergolo

Excellent service, very pleased with the quality, given that it was 3 times cheaper than other products on the market.

19 June 2026
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Reply from sweeek United Kingdom

Hello Karen,

Thank you for giving us a chance!

We are absolutely delighted to know that the pergola and our service hit the mark from start to finish. This means a lot to us. 😊️ We hope you enjoy your new outdoor space.

The sweeek team

Rated 3 out of 5 stars

Not brilliant products

Feel like I overpaid for the products, had issues with marks and scratches on receipt, contacted customer services who provided a small refund. Overall the table isnt worth the money, as the veneer isnt uniform and the leaves don't sit snugly when closed. Bought the matching chairs and they are not comfortable, sadly. An expensive mistake.

15 April 2026
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Reply from sweeek United Kingdom

Hello Diane,

Thank you for taking the time to provide such detailed feedback. We are very sorry to hear that your new dining set did not live up to your expectations and that you feel it was not worth the investment.

While we are glad our customer service team was able to provide a partial refund to acknowledge the initial cosmetic damage, we truly regret that the overall quality has left you feeling disappointed.

We will be sharing your comments directly with our team to help us improve our quality control moving forward.

Kind regards,

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