sweeek United Kingdom Reviews 4,919

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 493 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, finding them sturdy, well-made, and often exceeding expectations for the price. Many appreciate the excellent value, noting that items look more expensive than they are and are offered at competitive prices. The ordering process is generally described as simple and efficient, with many receiving their products within or even earlier than the estimated delivery dates. However, some people were dissatisfied with aspects of the delivery service, citing issues like lack of tracking, separate deliveries for single orders, or delays. A few other people also felt that some products arrived with minor damage, missing parts, or were not exactly as described online, leading to disappointment.

What people talk about most

Product

People report positive experiences with product quality, often highlighting excellent quality for the price... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting positive experiences such as prompt and... See more

Quality

Customers had positive experiences with quality, frequently noting excellent product quality for the price,... See more

Price

Reviewers highlight positive aspects of price, frequently praising the excellent quality of products for the... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences, such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a pair of the Elsa sun loungers and 1st impressions are good value for money, now appear to be even more so with additional discount. Lightweight but seem sturdy enough. Bit of a pain to put to... See more

Company replied

Rated 4 out of 5 stars

Product arrived within the estimated dates but there was no tracking provided, instead a message was sent a few hours before that the product was due to arrive. It was also not evident that there woul... See more

Company replied

Rated 4 out of 5 stars

Love, love, love this green outdoor kitchen cupboard. It looks so different and just what we didn't know we needed. Met expectations on delivery, easy to put together and looks stunning in the garden... See more

Company replied

Rated 4 out of 5 stars

The chairs are good: wide and comfortable. All are a little lower than I realised from the pictures, so I shall be buying some outdoor cushions to raise them by maybe 10 cms? Putting the chairs... See more

Company replied


Company details

  1. #363 of 393 best companies in Home Furniture Shop
  2. #200 of 225 best companies in Bedroom furniture shop
  3. #189 of 205 best companies in Decoration and Interior Design Store
  4. #219 of 233 best companies in Homewares Shop
  5. #68 of 77 best companies in Outdoor furniture shop
  6. #82 of 90 best companies in Outdoor sports shop

Written by the company

sweeek. Style. Great value. We are a brand of indoor and outdoor furniture and equipment, with design at the heart of every collection. Our ambition is to offer striking, well-designed pieces at affordable prices. Sofas, tables, storage, garden furniture, accessories... We design products that bring character to spaces. Clean lines, details that make a difference, collections that are easy to mix and match to create stylish spaces. We believe it is possible to combine aesthetics with fair prices. Style should not be a privilege. We design collections to furnish, transform and reinvent spaces. Strong design. Affordable prices.

Accessibility, proximity and simplicity at the service of your satisfaction

Written by the company

Customer satisfaction is our top priority. Our customer service team is available via the contact form or by telephone, Monday to Friday, to answer questions and assist with each order.

Contact info

4.0

Great

TrustScore 4 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not brilliant products

Feel like I overpaid for the products, had issues with marks and scratches on receipt, contacted customer services who provided a small refund. Overall the table isnt worth the money, as the veneer isnt uniform and the leaves don't sit snugly when closed. Bought the matching chairs and they are not comfortable, sadly. An expensive mistake.

15 April 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Diane,

Thank you for taking the time to provide such detailed feedback. We are very sorry to hear that your new dining set did not live up to your expectations and that you feel it was not worth the investment.

While we are glad our customer service team was able to provide a partial refund to acknowledge the initial cosmetic damage, we truly regret that the overall quality has left you feeling disappointed.

We will be sharing your comments directly with our team to help us improve our quality control moving forward.

Kind regards,

Rated 5 out of 5 stars

Was great service arrived within the…

Was great service arrived within the delivery time and was pergola we ordered was easy to install and looks great 👍

19 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Chris,

Thank you for giving us a chance!

We appreciate your trust and are pleased to know you're satisfied with the quality of your pergola. 😊️ We hope it provides the perfect spot for many outdoor events.

The sweeek team

Rated 5 out of 5 stars

Very happy with our sunbeds…

I bought two aluminium sunbeds for my dad for his birthday. He said they feel like excellent quality and is over the moon with them! They were delivered within the stated timeframe and were the best price I could find. Very happy thank you!

19 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Gemma,

Thank you for your kind words!

We are thrilled to hear about the seamless experience you've had with us and hope to have the pleasure of welcoming you back again. 😊️

The sweeek team

Rated 5 out of 5 stars

Super impressed with my table and…

Super impressed with my table and chairs, particularly at the price point. Colour is gorgeous and quality is great

16 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Suzie,

Thank you for the positive review!

We are glad to hear that the product's design and value is exactly what you were looking for. 😊️ We hope the garden set can be of use for a long time.

The sweeek team

Rated 5 out of 5 stars

Parasol

Great price for 3x4m parasol
Delivery was on time, only used a few times but seems to be a decent quality.
Easy to put together & easy to use.
Didn’t go with the weighted base used an underground universal plate holder, does away with 1x1m base ok if you don’t want to move it, although the parasol rotates 360 degrees.
For the money don’t think you’ll get better.

11 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Stephen,

Thank you for your positive feedback!

We are pleased to know you had a smooth experience with our service. 😊️ We hope you enjoy your parasol for a long time to come.

The sweeek team

Rated 5 out of 5 stars

Highly recommend

I am really pleased with my kitchen counter stools, they are very solid and look much more expensive than they were :) Communication with the company was clear and delivery on time, thank you! I will definitely use Sweeek again and wpuld recommend to my freinds.

11 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Sam,

Thank you for your lovely review!

We are happy to hear that your purchase and delivery experience went smoothly. Knowing you wouldn't hesitate to shop with us again is the best compliment we could receive. 😊️ 

The sweeek team

Rated 5 out of 5 stars

Delivered on time good comunication…

Delivered on time good comunication good product for the money

10 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello David,

Thank you for the 5-star review!

We are delighted to know that your experience with sweeek hit the mark from start to finish. This means a lot to us. 😊️

The sweeek team

Rated 5 out of 5 stars

Great communication delivered quickly…

Great communication delivered quickly very nice coffee table many thanks

17 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Craig,

Thank you for choosing us!

We are really glad to hear that your purchase experience was satisfying. 😊️ We look forward to serving you again.

The sweeek team

Rated 5 out of 5 stars

Class looking asset to my garden.

Love the colour . I went for the terracota table for 6 with 4 chairs and 2 chairs with arms. Looks terrific.
Product is very good quality and strong.
I was pleasantly surprised the delivery time was shorter than expected .

10 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Mary,

Thank you for your kind words!

We are pleased to hear that your garden set arrived quickly and that its quality and design lived up to your expectations. 😊️ We cannot wait to welcome you back in the future.

The sweeek team

Rated 5 out of 5 stars

Great product

Great product, great price, quick delivery.

9 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Sean,

Thank you for the 5-star review!

We are happy to hear about your swift experience with us, and truly appreciate your support. 😊️

The sweeek team

Rated 5 out of 5 stars

Absolutely love it

Absolutely love it. Colour is perfect. Solidly made and easy to assemble & fold away.

16 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Debra,

Thank you for the positive review!

We are glad to hear that the product's design is exactly what you were looking for. 😊️ We look forward to serving you again.

The sweeek team

Rated 5 out of 5 stars

Superb huge parasol.

What a great, and quality product. I wondered whether this would be the case but it's tremendous value. Shipping was good, though did take a week before Comms came out to say it was on its way. This is a huge parasol, with a solid and seemingly well built structure. Instructions are clear, read and follow them carefully. You must have base weights for this size. Parasol cover and upper frame this size will tip and tilt in the slightest breeze. I expected this and was already prepared with home made cord loops to attach the 2 furthest away arms from the cantilever to the wall when fully opened (allowing some slack, works a treat). The product this size 4meters by 3meters would benefit by a slight design improvement to have 2 velcro loops built in to two arms to do in effect what I have. (Extra selling feature for you sweeek!)

16 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Jerry,

Thank you for choosing us!

We are pleased to hear that you are satisfied with the quality and structure of your new parasol and that you found it to be of great value. 😊️ We also appreciate your patience regarding the communication gap and your creative feedback regarding the built-in velcro loops for stabilisation.

We hope you enjoy your new outdoor space for a long time!

The sweeek team

Rated 3 out of 5 stars

Love the look of the furniture but…

Love the look of the furniture but feels cheap and there are lots of marks on side panels and legs which is annoying as it is slightly noticeable especially on the legs

15 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Georgie,

Thank you for your feedback! We are very sorry to hear that the quality of your item(s) does not meet your expectations.

Please reach out to our customer service team so we can investigate this further and work toward a resolution for you.

The sweeek team

Rated 5 out of 5 stars

Product was delivered on time and taken…

Product was delivered on time and taken to exactly where I requested.
Fantastic build quality and completely as described on website.
Would definitely recommend.

16 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Norman,

Thank you for your kind words!

We are delighted to hear about the seamless experience you've had with us and hope your new pergola provides the perfect spot for many outdoor events. 😊️ We truly appreciate your support and look forward to welcoming you back again.

The sweeek team

Rated 5 out of 5 stars

Good value and quality small bedroom…

Good value and quality small bedroom chair

15 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello David,

Thank you for the positive review!

We hope your new chair makes a wonderful and stylish addition to your living space. 😊️

The sweeek team

Rated 5 out of 5 stars

The Sweeek Ida Corner Reversible Double Sofa Bed

The Sweeek Ida Corner Reversible Double Sofa Bed adequately met and absolutely exceeded our expectations. When required, it quickly and easily converts into a full-size double bed, complete with a handy, spacious storage compartment neatly hidden underneath the reversible corner section of the sofa. The sofa is supplied in three large boxes, (none too heavy or bulky), is mainly pre-assembled and is a genuine, quality product. Also, delivery schedule and progress updates were faultless. We are extremely happy with our Sweeek purchase and can 100% recommend their products and services. In a word, "Superb".

5 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Malcolm,

Thank you for your lovely review!

We are absolutely thrilled to know that your purchase and experience with us hit the mark from start to finish. 😊️ We truly appreciate your recommendation and hope to have the pleasure of welcoming you back again!

The sweeek team

Rated 5 out of 5 stars

Great all round

Product is really great, came quickly, and customer service were so responsive and helpful. Everything was so easy to assemble and good value for money. After some terrible experiences with other online stores this was such a great experience, def recommend.

13 June 2026
Unprompted review
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Aaron,

Thank you for your trust!

We are thrilled to hear about the seamless experience you've had with us, and that our team provided the swift service we aim for. 😊️ We hope you enjoy the new addition to your home just as much.

The sweeek team

Rated 5 out of 5 stars

love these well made deckchairs/ stools

we Just love these well made deckchairs/ stools; so comfortable plus they look so cool 😎

10 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Patricia,

Thank you for the positive feedback!

It is wonderful to hear that the deckchairs' design is exactly what you were looking for. 😊️ We hope they can be of use for a long time.

The sweeek team

Rated 5 out of 5 stars

Excellent communication from Sweek

Excellent communication from Sweek.
The chairs and table are great, just as described. Delivery was prompt.

4 June 2026
sweeek United Kingdom logo

Reply from sweeek United Kingdom

Hello Alison,

Thank you for your kind words!

We are delighted to hear that the products are exactly what you were looking for. 😊️

The sweeek team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look