Overall the ordering through to the dispatch went smoothly. I selected Tracked 24hr Royal Mail postage and items were dispatched next day. It then took Royal Mail two days before parcel was showing o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quality set of forks at best price I could find and super quick despatch and delivery Very good communication from the seller with tracking number etc I've used Allison's bicyclette before but not... See more
Recently purchased a few items from here. Unfortunately there was a little mix up with the order. Not really an issue as the items weren't needed at that moment. Emailed to inform and got an immediat... See more
Company replied
Allison's Biciclette made the quickest delivery available!. The click valves may not improve my speed on the bike or change puncture resistance, but pumping the tyres up is now so much easier, it'... See more
Company replied
Company details
- #18 of 92 best companies in Bicycle Shop
Written by the company
Alison's Biciclette is a small family run business that supplies bicycle components and accessories. We pride ourself on excellent and personalised customer service.
Contact info
Oakfield Cottage, GL14 1JB, Newnham-on-Severn, United Kingdom
- 01594 517191
- admin@alisonsbiciclette.co.uk
- alisonsbiciclette.co.uk
4.9
Excellent
133 reviews
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excellent customer service
excellent customer service, speedy delivery, excellent communication
16 September 2022
Reply from alisonsbiciclette.co.uk
With many thanks for your custom and these comments.
Great service and coms
Great service and coms, price was easily much better than anyone else, highly recommended.
7 September 2022
Reply from alisonsbiciclette.co.uk
With many thanks for these comments which are much appreciated.
10/10 for communication
10/10 for communication, a shop run by real people! Thanks very much Alison.
29 August 2022
Reply from alisonsbiciclette.co.uk
Many thanks for this review which is very much appreciated.
Fast and efficient service
Really pleased with the service and the bike stand is excellent, can highly recommend.
25 August 2022
Reply from alisonsbiciclette.co.uk
With many thanks for these comments which are very much appreciated.
Speedy delivery
Delivered on time, genuine Shimano part that fitted perfectly onto my daughters bike to replace old gear shift. My daughter can now change gears by herself.
Thank You
8 August 2022
Reply from alisonsbiciclette.co.uk
With many thanks for taking the time to write this and really pleased your daughter can now manage to change gears. I hope that you have many happy hours cycling. With best wishes, Alison's Biciclette.
Good Product & Price
Good price and description for brake pads. Other sites were cheaper, but not clear if they were the right ones. Items arrived in a reasonable time and in suitable, but not excessive, packaging. (Jiffy bag)
Only slight negative was no feedback saying item was despatched, so I only knew where they were when they dropped through the letterbox.
Will use again.
7 August 2022
Reply from alisonsbiciclette.co.uk
With many thanks for this really helpful comment, which as a business are vital for the improvement in our customer services. I will implement your recommendation advising customers when their items are on the way.
Good price
Good price, extremely helpful and order was received quickly.
I would recommend.
6 August 2022
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