All About Audrey Reviews 227

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, beautiful designs, and how well-made they are. Many appreciate the unique and original styles, often highlighting the lovely fabrics and the thoughtful packaging, which frequently includes a charming fabric bag. The delivery service is also highly regarded for its speed and efficiency, with many orders arriving quickly and well-packaged. Reviewers often commend the customer service for being helpful and responsive, resolving issues promptly. However, some customers experienced issues with their orders, including incorrect sizing, unfinished garments with loose threads, or designs that were cut improperly. A few people also noted dissatisfaction with the delivery service, citing delays or parcels being left in unsuitable conditions. There were also isolated concerns about discrepancies in product descriptions and a lack of communication regarding order status.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of clothing,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast shipping times, with... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express satisfaction, praising quick... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent and awesome... See more

Based on these reviews

Rated 5 out of 5 stars

Really love All About Audrey cloths, well made, generous with the beautiful fabrics, and they all come packaged in a lovely little canvas bag. I have had a number of dresses from them and have never b... See more

Rated 5 out of 5 stars

There wrap around top that I bought fitted really well, it was beautifully made, quite unusual. It arrived in a light weight tote bag, made of similar material. I am very pleased with my purchase, hig... See more

Rated 5 out of 5 stars

Great selection of clothes - I wanted something for a 70s themed birthday party and I was spoilt for choice. Service from All About Audrey was first class, although Evri kept me waiting for a few days... See more

Rated 5 out of 5 stars

I love the recycling ethos of All About Audrey and always buy from their reimagined sari ranges. The dresses are free flowing and look great on their own in Summer or under a jumper in winter. Th... See more


Company details

  1. #25 of 36 best companies in Vintage Clothing Shop

Written by the company

All About Audrey is a vintage and bohemian fashion brand, based in Brighton's North Laine. We have some of the most beautiful bohemian and vintage clothing Brighton has to offer - mostly from the 60s and 70s - and we absolutely love Indian prints. A lot of our boho dresses, tops, and skirts are made using vintage fabrics. Most of our handmade pieces are totally unique! Audrey lived a nomadic lifestyle in her early years, travelling around the world working in clubs and bars, and selling handmade jewellery on tourist beaches. She has always loved to collect beautiful pieces of bohemian clothing and accessories - particularly the original Phool and Adini dresses. Her designs are inspired by 1970s fashion houses such as Thea Porter and Biba. Her obsession with wildflowers and free flowing dresses with big bishop sleeves is shown in her designs - particularly the peasant, prairie and smock dresses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

227 reviews

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Replied to 54% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I was unsure what to expect as I…

I was unsure what to expect as I haven’t shopped from here before but I have genuinely been blown away by the quality of these items. Every piece I’ve ordered is just so beautiful, it feels unique in its own sort of way, I have never found such beautiful pieces of clothing before and I have to be honest in saying this will not be my last order, I don’t think I can go back to big brands anymore. I’ve been totally converted and couldn’t be happier about it.

31 March 2026
Rated 5 out of 5 stars

Really love All About Audrey cloths

Really love All About Audrey cloths, well made, generous with the beautiful fabrics, and they all come packaged in a lovely little canvas bag. I have had a number of dresses from them and have never been disappointed. Would highly recommend if you are looking for something a bit different.

2 April 2026
Rated 5 out of 5 stars

service even better than the clothes!

I've never worn anything so flattering. The clothes are beautiful, but even better is the customer service. I especially want to mention Dom from the customer service team, who went above and beyond to help me when I accidently ordered the wrong size, then again when Evri lost my order. He arranged for it to be repackaged and sent out the same day with Royal Mail, all I had to do was fill out a short form. The clothes are the perfect addition to my wardrobe as the weather gets warmer, I'll definately be shopping here again!

26 February 2026
Rated 5 out of 5 stars

Unusual and stylish

Great selection of clothes - I wanted something for a 70s themed birthday party and I was spoilt for choice. Service from All About Audrey was first class, although Evri kept me waiting for a few days. I chose the Venus mini wrap dress in blue, which with flared jeans will be perfect for the party, but I shall also wear it as a summer evening top.

23 February 2026
Rated 5 out of 5 stars

My favourite clothing retailer

Clothing from Audrey is always top quality and absolutely gorgeous. I've ordered a few things for myself, and there's so much more I want but im trying to be conscious of my wants vs needs! You definitely wont regret buying from AllAboutAudrey, the dresses fit wonderfully (I am plus size), as do the wrap tops.

I have a suede bag from Audrey too which is beautifully lined and of great quality. Its a little on the small side, but it will perfectly hold your keys, phone, purse and a lip balm.

I really value that everything is shipped within a sari bag, however I think a full shift to a no plastic shipping bag would be great (shipped in a plastic bag with sari bag inside).

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great shop

Cute designs and I love fabric. Really hard ti find cotton nowadays.

2 February 2026
All About Audrey logo

Reply from All About Audrey

Hi Tetiana,

Thank you so much for your review, we're so happy that you love your order 🥰

Lots of love, AAA xx

Rated 1 out of 5 stars

Received order and an item was missing

Received order and an item was missing. I had to contact them to advise of missing item and they responded that it was the last one and was faulty. However no one advised me I was not getting it and once I reached out it took 3 days for them to respond. They then told me I could choose another item at same cost however because it was on sale there was next to nothing in stock to choose from. Only offered me back half price of the sale item as a refund with no sort of effort to compensate for the poor service. I wont ever shop off this site again and be warned if they make an error it will probably not be fixed to your satisfaction.

13 February 2026
Unprompted review
All About Audrey logo

Reply from All About Audrey

Hi Katisha,

We hope you're well and are very sorry for the experience you've had! However, having looked through all our emails and order history, we can find no correspondence from you prior to this review and neither member of our customer service team have any knowledge of this interaction. We also cannot find an order placed with us under your name.

On the rare occasion that we have an issue with stock levels, we always contact the customer prior to the order shipping to offer either an alternative item, or a refund. We would never send out incomplete orders without prior communication and a resolution being in place regarding a missing item.

If you could please email us at hello@allaboutaudrey.co.uk with your order number as we would like to try to get to the bottom of this. We are a very sorry that you've had a poor experience, but would like to find a resolution.

Lot's of love, AAA xx

Rated 5 out of 5 stars

Vintage kimono

Lovely kimono, love the colours. Nice fabric.

30 January 2026
All About Audrey logo

Reply from All About Audrey

We're so happy that you love your kimono! Thank you for taking the time to leave us a review 🥰

Lots of love, AAA xx

Rated 1 out of 5 stars

It's been two weeks and I still haven't…

It's been two weeks and I still haven't received my order unfortunately

4 February 2026
All About Audrey logo

Reply from All About Audrey

Hi Amanda,

We're so sorry that you still haven't received your order!

We've checked your tracking and can see that there hasn't been an update since this Monday (09/02/26), when it was at the local depot being prepared for delivery. We will contact the courier company to request further information and send you an email with an update once we have one.

We're very sorry for the courier's delay in delivering. Once they have collected the parcel, they should deliver in 2 to 3 working days and we apologise for them missing this deadline.

Lots of love, AAA xx

Rated 5 out of 5 stars

Really impressed with my order

Really impressed with my order! It arrived in a reusable tote bag that looked like it'd been upcycled, and included a thank-you card. The Stevie maxi dress looks fantastic. This is my first order, and it won't be my last!

10 February 2026
All About Audrey logo

Reply from All About Audrey

Hi Yvonne,

Aww thank you so much for such a lovely review! We're so happy that you love your dress and enjoyed the recycled sari tote bag ❤️ We look forward to seeing you again

Lots of love, AAA xx

Rated 5 out of 5 stars

Beautiful Item that came in it's own…

Beautiful Item that came in it's own sari fabric bag - which was a lovely extra ! thanks

10 February 2026
All About Audrey logo

Reply from All About Audrey

Hi Dawn,

We're so happy that you love your order! Thank you for taking the time to leave such a lovely review 🥰

Lots of love, AAA xx

Rated 5 out of 5 stars

Perfect dress

Wonderfully well made and pretty dress was delivered quickly and without any issues.

30 January 2026
All About Audrey logo

Reply from All About Audrey

We're so happy that you love your order! Thank you for taking the time to leave us a review ❤️

Lots of love, AAA xx

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