AllBatteries Reviews 

2,137
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate finding specific or rare batteries, noting that products often work well and meet expectations. People frequently report positive experiences with prompt delivery, with some orders arriving quickly and efficiently, and the ordering process is often described as easy and straightforward. However, a significant number of people were dissatisfied with the company's contact methods, reporting that phone calls go unanswered and emails receive no response. Some customers experienced very slow delivery times, with items often coming from France, contrary to initial expectations. There are also instances of receiving incorrect, defective, or outdated products, leading to issues like batteries not fitting or failing to charge.

What people talk about most

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with their... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reporting fast and... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences where... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing satisfaction with the... See more

Customer communications

Reviewers highlight negative aspects of contact, with many expressing frustration over the lack of response... See more

Reviews shaping this summary

Rated 3 out of 5 stars

overall good experience although as an amateur buying batteries I though I was buying a battery with a negative two prong attachment. I did not think the batteries came in many different configuratio... See more

Company replied

Rated 4 out of 5 stars

Good product at a competitive price. Only drawback was advice of delay due to stock only available from abroad but this was countered by an accelerated delivery which met my timescale.

Company replied

Rated 4 out of 5 stars

Competitive price and the battery is working perfectly. Yes delivery was initially indicated within 8 working days then after a few days updated to 10-15 working days because the battery was coming fr... See more

Company replied

Rated 4 out of 5 stars

Took a little while over the Christmas period but to be expected, batteries arrived , all good and working well.

Company replied


Company details


Contact info

3.0

Average

TrustScore 3 out of 5

2k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.0

All reviews

(2,137)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful experience

Awful experience. Battery supposedly in stock and yet, no deliveries for 4 weeks! No follow up, no tracking number, having to chase customer service twice because they forgot to got back to me. All in all, a lot of wasted time! Do not sell items to the UK if you are not capable of selling to the UK (Though it is not that difficult as we as a business do it everyday)

3 February 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Unbelievable service!

This experience was almost unbelievable! I phoned to order a battery for our gas fire and I spoke to a very friendly and helpful member of staff who quickly identified the battery I needed and handled the order. I was told that it would be around a week before delivery but it arrived the following morning! You cannot get better service !!!

14 January 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 3 out of 5 stars

Took 2.5 weeks to arrive

Took 2.5 weeks to arrive. I was told battery was made in France it is in fact chinese

24 January 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you for your review and we really appreciate you bringing this issue to our attention.
Kind regards,
The AllBatteries UK Team

Rated 4 out of 5 stars

I thought I was dealing with a British…

I thought I was dealing with a British company when I ordered a replacement battery for my TomTom Go 825. Only after placing the order was I informed it was coming from France and it took quite a bit longer to arrive than I was expecting. However the item did arrive, well packaged and I replaced the old TomTom battery with this new one and it all works well. Would have been 5 stars if faster delivery.

13 January 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you very much for your kind words.
We really appreciate your feedback.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Laptop Battery received

Struggled to find the battery I needed for my laptop due to the voltage. After weeks of looking decided to order from All Batteries.
I believe they didn't have it in the warehouse in the UK, so they shipped it from France.
Three weeks later it arrived.
Like I say, trying to source this item was very difficult.
Appreciate the delivery.
The battery itself has been spot on. No issues whatsoever. Happy customer.

3 February 2025
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 1 out of 5 stars

Package not received

Ordered 28 December. It’s now 20 January and still no sign of a package or communication update from the company.

28 December 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Rated 1 out of 5 stars

completely unreliable

I ordered a Dyson battery which the All Batteries web site claimed to be in stock. It failed to arrive for three weeks. When chased, a delivery date was never offered. A tracking number was given, but it consistently fail to show, suggesting that the carrier has not yet received it. I asked to cancel the order and receive a refund, but this was refused until such time as the battery arrives at my home, returned, and arrives back at their warehouse.

27 December 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,
We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Perfect Batteries

A perfect pair of batteries for my Electric Razor. Even upgraded from 1500Ma to 2000Ma. Tabs great to solder, just cut to size. Well recommended.

11 December 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

It is so great that I can still use my…

It is so great that I can still use my old drill and saw because of AllBatteries commitment to providing upgraded batteries that keep older gear useable.
I hate to have to throw away potentially good things because I can't get a part.

20 November 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you so much for your feedback
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Great product and great price

Great product and great price. Had to contact customer service team and they were very helpful (needed tracking number). Delivery before date stated on invoice. Would certainly use again and recommend them

26 November 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 4 out of 5 stars

Easy to find particular batteries and…

Easy to find particular batteries and order. Reasonably swift delivery as they were coming from France.

18 November 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you very much for your kind words.
We really appreciate your feedback.
Kind regards,
The AllBatteries UK Team

Rated 4 out of 5 stars

Good price

Good price. Kept informed on expected delivery (mine had to come from France)

1 November 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you very much for your kind words.
We really appreciate your feedback.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Very extensive stock of hard to find batteries.

My rather old mobile phone stopped working and I thought it was the battery which had failed. After a prolonged internet search AllBatteries was the only place I could find stocking the correct model. They said it would take seven days to arrive from France, in fact it took a lot less and when fitted I was relieved to find my phone working again.

14 October 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you so much for your feedback
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Battery for my m5 vhs camcorder

AllBatteries could not have been more helpful
in and the battery i needed was no longer made
they phoned me and said they had a battery of a lesser amp hour that would fit worked great
i would recommend they to anybody in need of a battery

18 September 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 4 out of 5 stars

I ordered my replacement battery

I ordered my replacement battery. I had plenty of emails confirming my purchase. It took about two week to arrive. the replacement was just the one I wanted.

16 September 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

Thank you very much for your kind words. We really appreciate your feedback.
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Very helpful staff when I called.

1 October 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear Customer,

Thank you so much for your feedback
Kind regards,
The AllBatteries UK Team

Rated 5 out of 5 stars

Good Service with all the updates and…

Good Service with all the updates and delivery on time.

19 August 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,

We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team

Rated 1 out of 5 stars

Waited nearly 3 weeks for the battery…

Waited nearly 3 weeks for the battery to arrive. Sent from France as the Clowns don't hold any stock. Will never use this shower again

23 August 2024
Unprompted review
AllBatteries logo

Reply from AllBatteries

Dear customer,
We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team

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