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Alleviate Financial Solutions Reviews 3,282

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,421 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach. The overall service is often described as excellent, with consumers appreciating the efficiency and ease of their experience, along with a user-friendly process. However, some customers also noted issues with payment processes, specifically concerning service fees and the allocation of monthly payments, leading to confusion and dissatisfaction regarding the actual amount paid to creditors versus company fees. A few other people also felt that the company's actions did not align with initial promises, resulting in a worsening debt situation or unexpected credit limit reductions.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers frequently highlight specific... See more

Service

People report positive experiences with service, often highlighting the professional, speedy, and kind... See more

User experience

Clients share positive opinions on user experience, highlighting that the process is simple, easy to... See more

Payment

Reviewers mention ambiguous feedback about payment. Some customers report dissatisfaction, citing issues like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alleviate took a huge load off me by helping with my debt! I just couldn't get ahead. I have never had such professional, speedy, and kind service! All staff are thorough and always willing to listen... See more

Company replied

Rated 5 out of 5 stars

London was super patient and seemed knowledgeable about the process. He was able to answer all of my questions and ensure I understood each step. The entire process was easy, and fairly quick. It to... See more

Company replied

Rated 5 out of 5 stars

Hoping the complete experience will be great. Will have to write another review midway through the program and at the end. The process so far has been fairly easy. The understanding and the mechanics... See more

Company replied

Rated 5 out of 5 stars

The whole entire process was so easy with Alleviate with Tamara's assistance. She was congenial, courteous and extremely professional but above all personable. I answered her questions truthfully an... See more

Company replied


Company details

  1. Debt relief service

Written by the company

Alleviate Financial Solutions helps people who are in debt, resolve their debts so that they can have financial freedom once again.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great customer service

Great choice Lisa was great

22 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Service is at the heart of everything we do and we couldn't be happier to hear Lisa provided a great experience! Thanks for sharing how it went!

Rated 5 out of 5 stars

Felt like I was in good hands

Felt like I was in good hands

17 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Music to our ears, Anthony! Thank you so much for sharing how it went.

Rated 1 out of 5 stars

Total scam and they made it like they…

Total scam and they made it like they were giving a loan

23 December 2025
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for reaching out again, Shad. We understand your concerns and want to clarify any confusion. We are a debt settlement company that works with a third‑party lender, and loan options are only available to apply once specific eligibility requirements are met. Since enrollment is required for eligibility, we’re happy to assist if you have additional questions or would like more information.

Rated 5 out of 5 stars

Ali was very helpful

Ali was very helpful. He was very clear in his explanations of the program.

20 April 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Trish, we’re happy Ali could help and we’re excited to support you as you work toward a debt‑free future. If you need anything along the way, we’re always here!

Rated 5 out of 5 stars

Excellent Service and very…

Excellent Service and very knowledgeable about the process! I got that warm fuzzy feeling of being in good hands while dealing with my debt! Look forward to working with them!!!

21 April 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for sharing, Tyler! We’re glad you felt well supported and wish you the very best on the journey ahead.

Rated 5 out of 5 stars

Help received

Extremely helpful and thorough.

20 April 2026
Unprompted review
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Reply from Alleviate Financial Solutions

James, we're always happy to help and we look forward to all the progress ahead! Thanks for taking a moment to share your experience.

Rated 5 out of 5 stars

Service was so great

Service was so great. Loan Specialist Jose Martinez helped and guided me all through out the process. I was so desperate with all this debt but he found a solution. I really appreciate that. Thank you so much for your help.

17 April 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Thanks for sharing how it went, Beth! We’re glad Jose was able to help. Just to clarify, we are a debt settlement company, and we truly appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I had an amazing representative who…

I had an amazing representative who went above and beyond to make sure I understood the entire process. Thank you

21 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Kia, we’re always happy to help and so glad to hear your representative went above and beyond to make sure you clearly understood the process.

Rated 5 out of 5 stars

Lauren was super!

20 April 2026
Unprompted review
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Reply from Alleviate Financial Solutions

Happy to hear that, Linda! We look forward to supporting you on your debt‑free journey and are always just a call away if you need anything

Rated 5 out of 5 stars

Evan Friesen was very helpful and…

Evan Friesen was very helpful and informational . Appreciate his help

21 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Barbara, we're glad Evan was able to help and we really appreciate your feedback! Thanks for sharing how it went.

Rated 5 out of 5 stars

The representatives made my experience…

The representatives made my experience great

21 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

We're thrilled to hear that and are always happy to help! Thanks so much for taking a moment to share your experience.

Rated 5 out of 5 stars

Jimmy Park was great

Jimmy Park was great. He made sure I was understanding everything. You have a great employee.

16 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Sharon! We're delighted Jimmy was able to help and we look forward to all the progress ahead.

Rated 5 out of 5 stars

Service was great!

17 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Kirstie, we truly appreciate your feedback and are so glad to hear we delivered the level of service we strive for! We look forward to supporting you as you work toward your goals and are always just a call away if you need anything.

Rated 5 out of 5 stars

Tim was great

Tim was great. Very helpful and explained everything thoroughly. Very easy proces.

17 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thanks for sharing how it went, Mary! We're glad your rep was able to assist and help make it a straightforward experience.

Rated 5 out of 5 stars

Very good company they explained…

Very good company they explained everything in great detail with no run around

18 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Happy to hear that! Always here to help if you need anything.

Rated 5 out of 5 stars

They took their time with me and explained things to me, and I felt safe with these people that they would take care of my Debt and be honest with me, which is very important

They explained everything to me in full and what to expect, and we’re honest and above board with me, and I believed that they were going to take care of the Debt that we had talked about

18 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Karen, hearing that you felt safe truly means so much to us. We’re glad your representative was able to clearly explain the details, and we look forward to supporting you. Please feel free to reach out with any questions along the way.

Rated 5 out of 5 stars

They are very thorough in their…

They are very thorough in their explanation of their services They are friendly and answer any questions you may have
I definitely recommend them
Z

18 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Karen, we truly appreciate your recommendation and are so happy to hear all of your questions were answered thoroughly. Wishing you nothing but the best on the journey ahead!

Rated 5 out of 5 stars

The staff are very nice and helpful and…

The staff are very nice and helpful and I feel very grateful and comfortable. Thank you.

13 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

We're grateful for your feedback and are glad to have helped, Art! Thanks for sharing how it went.

Rated 3 out of 5 stars

It was somewhat rushed

It was somewhat rushed, I felt. I had to stop the person a lot to get answers to important questions.

15 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Thanks for sharing your feedback, pdc.
We’re sorry to hear this, and while we’re glad you were able to get the answers you needed, we’d like to learn more. Please feel free to send your contact details to reviews@alleviatefinancial.com so we look into this.

Rated 5 out of 5 stars

Talking with Kaleb and hearing how…

Talking with Kaleb and hearing how insightful he was about the program made the experience that much better.

12 April 2026
Unprompted review
Alleviate Financial Solutions logo

Reply from Alleviate Financial Solutions

Byron, hearing that Kaleb’s insight made the experience even better truly means a lot to us. Thank you for sharing your feedback!

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