Alleviate Tax Reviews 311

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's professionalism, knowledge, and compassionate approach, making them feel at ease and confident in resolving their tax issues. The customer service is consistently praised for being helpful, understanding, and providing clear explanations of complex processes. Many people appreciate the timely and effective service, which often leads to successful outcomes and a sense of relief. However, some customers also noted issues with contact and payment, describing experiences where they felt ignored, had difficulty reaching representatives, or encountered unexpected charges and payment plans that were not beneficial. There were also mentions of poor service, including unreturned calls, lack of follow-through, and a perception that the company was primarily interested in money without providing adequate assistance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, knowledge, and... See more

Customer service

Customers had positive experiences with customer service, often praising the clear communication and... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude for the support and help... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some expressing frustration over... See more

Payment

Clients share ambiguous opinions on payment, with many expressing significant dissatisfaction. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We worked with Jeff Erickson and was very impressed with his patience and knowledge. He was very thorough and answered all of our questions without hesitation. We are looking forward to our review app... See more

Rated 5 out of 5 stars

They are absolutely the best . I reached out to them and spoke to Micah first then Tyler. They jumped on my issues with IRS immediately. They were very informative and helpful an professional. They ex... See more

Rated 5 out of 5 stars

I had the greatest experience with Jason and team. Jason’s interpersonal skills were key in helping me understand how the process works. He made all of the difficult questions easy to understand and a... See more

Rated 5 out of 5 stars

Harvey gave a consultation about my tax situation without judgement. He was very professional and clearly explained their process. He made me feel at ease especially after having a very bad experience... See more


Company details

  1. Tax advisor
  2. Tax Lawyer
  3. Tax consultant
  4. Tax preparation service

Written by the company

Alleviate Tax is a nationwide tax firm that employs tax attorneys, CPAs, and enrolled agents to handle all of our clients' tax needs. We relieve our clients’ stress of owing tax debt and dealing with the IRS by holding their hand through the whole process of resolution and providing world-class customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 year nightmere to 6 week success.

I had a 5 year nightmare with TRA. After 5 years they did nothing but stall and that created a lot more interest and penalties. But thye best news is I found Alleviate Tax and in about 6 weeks they have taken care of the issuie I hjave with the irs. I can not say enough great things about Sol Crisostomo. She was amazing and always kept me up to date with anything that was going on . She explained evrything and anythoing that I needed to know. and made sure I understood it all. She was professional and also friendlt. I am so happy she was handling myu tax situation and The only bad thinbg is I will actyually miss talking to her. But it is a fantastic enmd to my tax issue anyway.
Thank yopu so much SOL CRISOSTOMO
James Kartholl

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Omg Nicholas was so genuine

Omg Nicholas was so genuine, I felt like I was talking to one of my nephews so kind, easy going and made the call so free spirit. I really appreciate that and he got me convience Aleviate was better choice then the competitors. He earns a promotion or a raise just saying.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

THIEVES - RUN!!!!!

THIEVES. RUN!!!! I hired them 3 years ago and STILL nothing. They wanted to charge me AGAIN! After paying 10k and got NO HELP. NO RESOLUTION. I'M SUING THEM.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Jason is a miracle worker he led me in every way on my IRS paperwork

I had Jason work on my IRS paperwork. The gentleman that did this job were the best of the best!!!! Jason took a lot of time with me, and I certainly needed a lot of help. I am a 79 year old lady who isn’t very computer smart. Jason led me thru step by step and in several hours Jason managed to make me computer wiser than I was when he started talking to me. Jason has the patience to lead me thru this, he has the patience to help anyone!!! Thank you Jason for all your expert help, I couldn’t have done this without you. I wish for you to have a wonderful year! Tell your boss he hired the right guy to do this job , and I say you deserve a raise for all your hard work. I didn’t receive anything but the best job done by the best experienced Jason at your business. THANK YOU, CYNTHIA MURRAY
SEATTLE, WA

11 February 2026
Unprompted review
Rated 3 out of 5 stars

The only good experience I had w this…

The only good experience I had w this joke of a place was w Rafid A. Rafid was so kind and professional and tried to keep me and my husband calm after a giant mess the useless woman who was my contact person before RafidA. Thank Goodness for Rafid! Alleviate is lucky to have him as I felt much safer in his hands after the mess up that the name I won’t say. She was right before Rafid. She almost had me owing the IRS almost 30k due to her brainless mean and nasty work ethic! Rafid was wonderful though First let me say that once the tax preparation people got the correct information , they fixed the giant mess that the miserable and unprofessional woman caused for us by giving seriously wrong information to the tax preparation team, they fixed it when I saw she didn’t put certain income in the correct place for tax preparation guy! She was rude and unprofessional! Thank God for Rafid A and the man Macaneany and other tax experts and lawyer. Thank you RAFID

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Brian was superb!

me. He walked me through the process step by step always asking if I had any questions throughout the process. I am grateful to have spoken to Brian today, I feel like a burden has been lifted on today. I can’t say thank you enough. Brian is superb. Brian is a star in my book.

5 February 2026
Unprompted review
Rated 4 out of 5 stars

Great experience!

My experience with Alleviate Tax has been great so far. They are prompt and knowledgeable. Mr.Erickson was very personable and helped alleviate lots of stress around my tax issues.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Myles Vasquez!!

I was thinking about doing this for quite some time and then was able to speak with Myles Vasquez. He was extremely patient with me as I was still indecisive and I hadn't been well for a couple of days and I was working and I put them off a few times and then finally we texted and we connected today. He called me at the scheduled time that we planned and it took quite a while, but he was kind, knowledgeable, friendly, very empathetic towards the fact that I am extremely distrustful of most people which is definitely not a good thing but when you've experienced a lot of people that take advantage, this is how you end up and I'm up in my years, but Myles was wonderful and he explained everything very well. I understood all of it. We went through the whole process and my case was accepted and I'm hoping for a really good outcome. I know Myles will do everything he can to make that happen I thank Myles for everything he did and said and he is a very, very nice person. Thank you, Myles!

4 February 2026
Unprompted review
Rated 4 out of 5 stars

Great first impression

I spoke with a tax consultant Arya and he was extremely helpful, calm demeanor and exemplified knowledge of the program. I am looking forward to getting resolution to my tax issues!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Emily was fantastic

Emily was fantastic, she helped us through every step to get started and was instrumental in getting our needs into resolution.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

My experience dealing with tax or debt…

My experience dealing with tax or debt relief personnel has not been great. They were just too eager and too pushy. Emily Bertuci at Alleviate changed my perspective. She humanized me and listened instead of selling. I have Hard time communicating with people. Emily made it easy to address my concerns and not one time did she try to sell me anything until i was ready. I appreciate her patience and more than anything, her understanding. Emily for president! If every customer service agent were like her no one would have a stressful day at work. Facts!

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Total joke

ok first of all they say they can cut down what you owe...thats not true ... huge lie AFTER they charge you over 4K just to take your case. This is a total scam!! not only do i STILL owe the taxes i can't afford to pay but now i owe THEM 4K just to tell me i still owe the same amount and to do it in installments. BUT they SAVED me 249.00 in penalties..BIG DEAL! Thanks Alleviate you suck!

28 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look