Alley Cat - Rodent Exclusion Company Reviews 

374
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, polite, and exceptionally thorough during their home visits and repairs. People note that the team explains the work clearly, communicates effectively, and answers all questions with great patience. Some reviewers were happy with the long term warranty coverage and quick scheduling options provided for ongoing home maintenance. Consumers also appreciate that technicians arrive on time, work efficiently, and clean up thoroughly after completing the necessary tasks. Additional patrons mention that the services delivered provide dependable solutions for managing and preventing pest issues.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during their visits.... See more

Service

Customers consistently note positive experiences with service, highlighting efficient, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

so far, so good! He put mesh over some exterior holes and set traps in the attic. I don't look forward to having to wait for a "smell", and I haven't heard any pitter patter up there, so I'm h... See more

Rated 5 out of 5 stars

Highly recommend! My experience with Alley Cat, especially Mario has been top notch. Mario is knowledgeable, friendly, and answered all my questions. He did a great job sealing all the entry ways and... See more

Rated 5 out of 5 stars

Marioc was on time, friendly and efficient. Very professional, checked the traps in short order and reported on them. Showed us pictures of the area in question. We really appreciated his work. He let... See more

Rated 5 out of 5 stars

Anibal and team from Alley Cat did a great job cleaning the crawl space under the house, in the kitchen, bathroom, and closets before closing up the openings that were used by the rats. Very professio... See more


Company details

  1. Pest control service

Written by the company

At Alley Cat, we made it our mission to make homes completely clear of rodents without the use of poisons or toxic chemicals. We serve the Oakland & Berkely, CA area, give us a call today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(374)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anibal and the team did great work

Anibal and the team did great work.

Anibal provided great customer service, he is extremely pleasant, provided full details of the work being performed, kept us informed throughout the whole process and did a final overview of the work completed.

They were very efficient and attention to detail in setup and cleanup.

Outstanding customer service! Thank you Anibal & Team

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Truly appreciate the communication and…

Truly appreciate the communication and attention to details the technicians, lead by Fredy, exhibited for our project today. Not only did they do a great job on identified problem areas, they found additional areas and was upfront about the discovery. Really appreciate the honesty and competence.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Professional from start to finish

The contract was clear; the price was good; the crew arrived on time; they protected all floors, walls, and corners; their materials were nontoxic; they worked nonstop; they were fast, fast; and they filled holes a previous company had neglected (which is why we needed them). Very professional folks, well organized, proud of their work. I’d have them again in a minute. But I don’t expect to need them.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Thorough trap check and cleaning

Luisvin was thorough and fearless about checking every nook, cranny, crawlspace, and climbing up to our attic (which is a real pain to access), and cleaning anything and everything he found. He identified multiple problem areas and advised us on next steps. Great service all around!

16 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look