Allfound Reviews 616

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Considering 361 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently stating that items never arrived or were delivered to incorrect addresses. People also expressed dissatisfaction with the product quality, noting that items often did not match their descriptions or advertisements, and some products were completely non-functional. Furthermore, consumers found the response time from the company to be very poor, with many emails and messages going unanswered, leading to difficulties in resolving issues or obtaining refunds. However, some customers also noted positive experiences with the products, praising their stylish design, good quality, and effective functionality. A few other people also felt that the delivery was quick and tracked, and that the items received were as described.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and accuracy. Many customers praise products as... See more

Order

Customers consistently note negative experiences with order fulfillment, with many reporting that their... See more

Quality

People report ambiguous experiences with quality, with many customers expressing satisfaction with products... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising fast shipping,... See more

Response time

Consumers find response times to be negative, with many reviewers reporting a lack of human interaction and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The dragon hanging bead earrings have a bold and stylish design. Lightweight, eye-catching, and perfect for adding a unique touch to outfits. Great customer support too.

Company replied

Rated 3 out of 5 stars

I have recently bought unisex non-slip barefoot shoes through Allfound and am thrilled with my purchase, these are great quality! I will be ordering more in the near future.

Company replied

Rated 3 out of 5 stars

I have been sourcing products from this company for several years now, and I cannot recommend them enough. The product quality is consistently excellent and meets our high standards every time.


Company details

Written by the company

Allfound is a small but cutting edge company dedicated to delivering and offering the coolest new items in one place. We have a goal to offer our customers the best products with the best quality and the best services. We use innovative chemistry with modern design technology to consistently set the standard for modern toys, glass, electronics, tools, batteries and phone accessories.


Contact info

2.0

Poor

TrustScore 2 out of 5

616 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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2.0

All reviews

(616)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t waste your money…

Ordered the moisture bags to catch dampness. They took over 3 weeks to arrive after ordering them and they’re an absolute gimmick. On any window cool with even the slightest of condensation, they’ll turn from blue to pink instantly. Don’t waste your money.

21 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Cormac

We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

Had to give it one star just to access…

Had to give it one star just to access the review box but this company does not deserve it. The WW11 aeroplane advent calendar is a disgrace. The planes are made of rubber and were all bent and misshapen looking nothing like the display photo. One very disappointed grandson and one angry grandmother. No reply to my email either. Steer clear of this company, they are rubbish.

1 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Roberts

We are sorry to hear that you are not satisfied with product. Could you please provide more informations to help us find your order?

Best regards

Rated 1 out of 5 stars

Absolute rubbish that is being sold

Absolute rubbish that is being sold. The so called Silicone Desiccant Bag – Colour-Changing Mineral Moisture Absorber which is supposed to trap moisture - it is permanently pink even when in microwave for 5-10 minutes - absolutely not as advertised.
ORDER allfound-2976309

1 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi JL W

We are sorry to hear that you are not satisfied with product.
We cannot find the order by your trustpilot account "JL W". The name is the only information we can see here. Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

Really Poor Quality Items

My wife ordered me an advent calendar from All Found which took the thick end of a month to arrive! The calendar is a WW2 aeroplane advent calendar. The pieces within are allegedly "museum quality" and intricately designed!
Well the plane from day 1 was made of rubber and had deformed wings and looked like something from a children's cartoon!
Goodness knows which museum has such items on display or who designed such a thing?
You would hope that someone at this company looks at the quality of the products they sell because this particular item is hideous!

1 December 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Ian

We strive to make quality items that meet and exceed customer expectations and are sorry to learn that your experience wasn't positive. We do hope you give us another chance in the future so that we can demonstrate the level of quality our customers can expect from us.

We cannot find the order by your trustpilot account " Ian Mepham". The name is the only information we can see here. Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

Order not arrive and Still waiting on order

Still waiting on order, wish I read reviews on trustpilot before ordering, never again, ps not put my order number on ere but got the email and waiting you just to slow with orders

30 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi MRNICHOLASSHARP

We are a real and can be trusted shopping site. For any problem you have met, we will help you to solve it try our best.

We cannot find the order by your trustpilot account "MRNICHOLASSHARP". The name is the only information we can see here. Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

Stay clear.

Ordered antifreeze instruments for my van.
I’ve been stitched up like a kipper.
The don’t work. Took an age to arrive.
Have asked for a refund , but not holding my breath.

30 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Bradders

We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect. If for any reason you’re not satisfied with your order, you can request to return the items within 30 days upon receiving the order.

We cannot find the order by your trustpilot account "Bradders". The name is the only information we can see here. Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

Item marked as delivered but to wrong address

Ordered item
Decent comms
Received tracking info that item delivered to Isle of Wight. I don’t live on the IOW!? No follow up comms apart from automated emails.
Ordered 15/11 (Order No. allfound-3335242 - Russ Gregory) tracking indicates item delivered to IoW. Despite repeated emails to their customer service 🤣 email address all I get is automated reply 🤷‍♂️ Delivery time is not the issue - it’s been delivered to wrong address??

27 November 2025
Unprompted review
Allfound logo

Reply from Allfound

hi Claire

We are sorry to hear that you are not satisfied with shipping time. According to the footer of the website, total time will be 10-25 working days, processing time and Delivery time.

Could you please provide your order number or the name of the recipient?

Best regards

Rated 1 out of 5 stars

I wish I had read the reviews

I wish I had read the reviews before ordering. I have also had an email to say it has been delivered, when in fact nothing has arrived. No photo of delivery or anything, because it wasn't even attempted. I have emailed but so far nothing. Have others managed to get their money back. It's definitely a dodgy company.

28 November 2025
Unprompted review
Allfound logo

Reply from Allfound

hi Lynne

We are sorry to hear that you are not satisfied with shipping time. According to the footer of the website, total time will be 10-25 working days, processing time and Delivery time.

Could you please provide your order number or the name of the recipient?

Best regards

Rated 1 out of 5 stars

Terrible experience

Terrible experience, second review as they replied to my first one asking for more details which I provided then heard nothing again
My order allfound-3226120 arrived late and in really bed condition, box all bashed parts missing and the quality of the product is so poor and at a cost of £35 this is completely unacceptable, emailed them several times about it and got no reply at all

25 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Lindsay

We strive to make quality items that meet and exceed customer expectations and are sorry to learn that your experience wasn't positive.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

Don't trust this company

Ordered a glass cleaning system for my car. After many weeks of waiting I received a e mail saying item has been delivered. Checked my door camera for the week it definitely wasn't delivered to me. Getting answer from them impossible. Seems they are running a scam should be shut down PayPal should stop taking payments for them. Can't be any clearer you say it's arrived when it hasn't nothing to do with delivery times.

27 November 2025
Unprompted review
Allfound logo

Reply from Allfound

"hi

We are sorry to hear that you are not satisfied with shipping time. According to the footer of the website, total time will be 10-25 working days, processing time and Delivery time.

Could you please provide your order number or the name of the recipient?

Best regards"

Rated 1 out of 5 stars

I didn't even order anything

I didn't even order anything, I initially went to order some goods but at the last minute I changed my mind, I had put all my details on the order form including my card details, but then decided not to go ahead and closed the web page, they STILL took my money from my debit card and haven't emailed me or anything, I'm now having to change my bank card and wait 2 weeks before my bank will refund me, total scam, get them closed down.

21 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Person

We are a real and can be trusted shopping site. For any problem you have met, we will help you to solve it try our best.

We cannot find the order by your trustpilot account "Person Al". The name is the only information we can see here. Could you please provide more informations to help us?

Best regards

Rated 1 out of 5 stars

Rubbish companyIn August I ordered two anti choking…

In August I ordered two anti choking devices as I have an autistic grandson who is susceptible to choking, and I’m completely disgusted that a company like this has no scruples about cheating customers out of their hard earned cash. I was relying on this device for when my grandson comes to stay it’s very important for my grandson that I have this anti choking device. I will find a reputable company to order these from and I hope your company collapses and I will pass the word to people not to order anything from you in future.

26 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Linda

We strive to make quality items that meet and exceed customer expectations and are sorry to learn that your experience wasn't positive.
We do hope you give us another chance in the future so that we can demonstrate the level of quality our customers can expect from us.

Best regards

Rated 3 out of 5 stars

Thank you for a site that gives me…

Thank you for a site that gives me peace of mind when ordering from this company. I have ordered through Allfound and was never disappointed in the past, even when the deal did not work out too well - Allfound was there to help me and give me peace of mind. Thank you for great service!

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Bought the car humidifier bags that was…

Bought the car humidifier bags that was advertised on a video, because they looked really good. What I received after quite a while, was a much cheaper version that doesn't even do the job. £23 I paid for them with p&p and I might aswell have thrown the money in the bin. Company is a scam.
ORDER allfound-2651204 if the company would like to check.

I have now received an email to say I'm being issued a refund, fingers crossed it'll come though.
UPDATE: Refund is £7.99, still not acceptable for something that doesn't work. I expect to forfeit p&p, but a full refund for the fake item would be reasonable. I can't contact them any other way, I'm not happy, company is a joke.

15 October 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

Items Not Received

I have to say, I have not had a positive experience with my order. I have waited over 3 weeks for delivery since time of placing the order, which if I had known at the time, I would not have ordered.
Also today, 26th Nov, I received an email to say the item had been delivered on 24th Nov and this is not the case. So I do not know where the package has been delivered to.
I have email allfound to get more information and will update my review in due course.
After the wait, I wouldn't even want them sending the item out again

**Andrea Jones is the name of the recipient. I have sent an email to yourselves, got an automated response, which is of no use to me. I asked for a refund. Can this be arranged**

26 November 2025
Unprompted review
Allfound logo

Reply from Allfound

hi Andrea

We are sorry to hear that you are not satisfied with shipping time. According to the footer of the website, total time will be 10-25 working days, processing time and Delivery time.

Could you please provide your order number or the name of the recipient?

Best regards

Rated 1 out of 5 stars

I ordered the luminous wheel caps takes…

I ordered the luminous wheel caps takes along time to arrive but can cope with that. However they are just coloured caps they don’t aluminate at all. Have tried contacting all found to give them the chance to sort this but surprisingly no reply. Had I looked at their reviews before ordering I would have got my answer.
The company have now offered me a full refund so happy with this service thank you.

18 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi

We are sorry that you didn't recevied the email. Usually, we reply our customer within 48 hours. If you did not get any feedback in that time, please check your spam box or junk folder.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

I have emailed the company and no reply…

I have emailed the company and no reply what how do I get my order?

I have now received an update from the company regarding my order.

23 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Jacqui

Sorry for the order's delay. Usually, we ship out within 7 working days after placing the order. The hot-sale products needs to be customized after placing order. But affected by peak season recently, the goods need to be disinfected and checked at the customs and warehouse. It will resulting in delayed delivery.
According to cancel policy, unshipped orders can be cancelled if you want to. Please don't worry.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

Rated 1 out of 5 stars

Terrible

Terrible. They were expensive to buy, took ages to arrive and when they did the box was battered! De humidifier bags are a scam and don’t work at all. They turn pink within 5 minutes, no instructions with them either to say how long to heat them to reuse. I have 8 of them upstairs in my house and it’s made absolutely no difference to my condensation at all. Don’t waste your money!

23 November 2025
Unprompted review
Allfound logo

Reply from Allfound

Hi Claire

For the exact dimensions and capacity, we always descript these informations in the "Specifications" table of the product page. We understand that photos can be tricky.

We have reported your problem to our Customer Service Team and they will reply to you. Please notice that we will contact your email that left in the order.

Best regards

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