Alliance Virtual Offices Reviews 1,746

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their attentiveness, warmth, and willingness to provide solutions, often highlighting their knowledge and professionalism. Many people appreciate the exceptional customer service, noting quick responses and a smooth process, making interactions pleasant and efficient. The service is often described as excellent, with consumers finding the team well-organized and supportive, which helps in presenting their brand confidently. However, some people were dissatisfied with the service, experiencing issues with mail handling, including missing items and lack of transparency, which led to financial costs. There were also instances where the location was misrepresented for specific needs like Google Business Profile verification, and some noted problems with contracted local companies not being present to receive packages. Additionally, some customers found inconsistencies in billing and communication regarding address validity, leading to concerns about the reliability of the service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their patience, guidance, and... See more

Service

Customers had ambiguous experiences with service, with some expressing significant dissatisfaction. Many... See more

Customer service

Clients share positive opinions on customer service, with many praising the patience, guidance, and... See more

Location

Consumers find location to be ambiguous, with some reporting issues where promised virtual office locations... See more

Response time

Reviewers mention positive feedback about response time, with many praising the quick responses and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

*I Absolutely Love My 'Alliance Virtual Offices' Family! They are attentive, warm, 'They Know Me/My Business and Needs', and work to provide Solutions for Me whenever there are challenges that arise... See more

Company replied

Rated 5 out of 5 stars

I dealt with Yasseri as I needed to add addl people on our business acct that could pick up mail besides myself and I was very happy with the efficiency and speed in which I was able to get this done.... See more

Company replied

Rated 5 out of 5 stars

I have tried to use other virtual office sites in the past, but Alliance has been the best thus far. Plenty of location options, affordable pricing and great customer service. My representative A... See more

Company replied

Rated 5 out of 5 stars

Amazing Service Quick Responses! While trying to set up training in Kona, HI for our new hires, our first 2 plans fell through for unforeseen circumstances that were out of our control. Friday afte... See more

Company replied


Company details

  1. Virtual office rental

About Alliance Virtual Offices

Written by the company

Your Virtual Office Partner

Trusted by 15,000+ Businesses Worldwide


For over 15 years, Alliance Virtual Offices has helped professionals and entrepreneurs work smarter, safer, and more efficiently with flexible office solutions built for modern business. Whether you need a business address, on-demand office space, phone services, or receptionist support, we’re here to help you grow—without the overhead.


Find a Virtual Office Location

From real office space to professional call handling, Alliance offers more than just a PO Box. With locations in top U.S. cities and a 90%+ positive rating on Trustpilot, we’re proud to support ambitious professionals across industries—from law and real estate to consulting, accounting, and beyond.

Whether you’re growing a remote team or protecting your home address, we provide secure, professional solutions that scale with your business. Explore our services, find a location near you, or contact our friendly team to get started today.


Explore Our Services
Learn About Virtual Offices
Get a Live Receptionist
Contact Our Team

Alliance Virtual Offices - Your Ultimate Flex Office

Written by the company

Work Flexibly. Save money. Grow your business, fast.
We help modern businesses scale faster with our flexible workspace options, easy and seamless setup process, 5-star service and convenient worldwide locations. We want to enable our clients to build credible, stable and marketable businesses with a low risk profile.

Contact info

Promotion box for Alliance Virtual Offices

Your Virtual Office Partner

Trusted by 15,000+ Businesses Worldwide

4.0

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,746)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Emergency Conference

We needed a conference room for an interview last minute and Alliance made it happen seamlessly!
Thank you!

27 October 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Candice,
We're happy to hear that we could provide you with a seamless experience when you needed a conference room on short notice. Thank you for your positive feedback!

Rated 5 out of 5 stars

Amazing Service Quick Responses!

Amazing Service Quick Responses!

While trying to set up training in Kona, HI for our new hires, our first 2 plans fell through for unforeseen circumstances that were out of our control. Friday afternoon, I did a quick google search for meeting spaces in Kona and found Alliance Virtual Offices and their reviews were all raving about how great their experiences were. Training class was scheduled to start that following Monday. I got on the phone and spoke to a few representatives and they helped me through the process. This is where it gets really good! My heaven sent angel, Lau Garza, contacted me via phone and email as my approvals were coming in. Training confirmed for 2 weeks in a location of our preference, all done within the hour. The team at Alliance Virtual Offices are well organized, friendly and do a great job connecting me to who I needed and that was Lau. Looking forward to exploring new locations on the other islands!

6 October 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Hope,
We're happy to hear that our team provided amazing service and quick responses while assisting with your training setup. We appreciate your positive feedback and look forward to helping you explore new locations!

Rated 5 out of 5 stars

Andres Maldonado is the best

Andres Maldonado is the best. A few days ago I was almost to tears trying to sign up with another company, it was hell. Andres’s patience and kindness and knowledge took that all away. Adres = solutions. Thank you so much. Alliance, your way of conducting business is great❤️🙌🏽

26 September 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Jennilyn,
Thank you so much for this incredible review.
It's amazing to hear how Andres was able to turn things around for you during such a stressful time. That kind of impact is exactly what we hope to make, and your story is a powerful reminder of why we do what we do.

We’ll make sure Andres sees this, he’ll be so proud to know he made a real difference.
Thanks again for putting your trust in Alliance. We're here whenever you need us.

Rated 5 out of 5 stars

Kindness

I had some technical issues with my account . It was very frustrating for me until I was assigned to Mr. Max, his mannerism , professionalism, poise and knowledge of my situation out ways the frustration I had. I am very happy that he was able to rectify the situation under 15 minutes time frame. Highly recommend this company to anyone especially small business owners , staff is patient , kind and understanding. What a pleasure .
Please continue being kind.

Blessings , Peace and Love.

Highly Recommended

Mary Berry CM/DN

Founder / CEO
Seniorcareplacement and Consulting Inc.

19 September 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Mary,
Thank you so much for your kind words and for taking the time to share your experience. We’re so glad to hear that Max was able to turn things around so quickly and leave such a positive impression.

Your recognition of his professionalism, patience, and kindness truly means a lot, and reflects the values we strive to uphold as a team every day.

We’re honored by your recommendation. Your message is a powerful reminder of why we do what we do.

Rated 5 out of 5 stars

Awesome Customer Service

I really enjoyed working with Kath. She had excellent customer service and she was very cordial.

12 September 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Camille,
We're happy to hear that you enjoyed your experience. We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

They offered efficient service with a…

They offered efficient service with a personalized approach.

10 September 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Sergio,
Thank you so much for the great review! We're glad you enjoyed our service. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

ANDRES MALDONADO WAS AMAZING HE WAS THE…

ANDRES MALDONADO WAS AMAZING HE WAS THE BEST THING THAT COULD HAPPEN TO ME. IM SO HAPPY AND ASTATIC

28 August 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Medi,
We're happy to hear that you had such a wonderful experience. It's great to know we exceeded your expectations, and we appreciate your positive feedback!

Rated 5 out of 5 stars

Best virtual office service to date

I have tried to use other virtual office sites in the past, but Alliance has been the best thus far. Plenty of location options, affordable pricing and great customer service.

My representative Andres Maldonado was outstanding. He was thorough and knowledgeable. Andres took the time to walk me through the entire process from start to finish. I appreciate his patience. I would recommend Alliance Virtual Offices to my colleagues.

26 August 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Keisha,

We love to hear that you’ve had such a positive experience with Alliance Virtual Offices.

Andres Maldonado is a valued member of our team, and we're so glad to hear he made the process smooth and easy for you. It’s clear he made a lasting impression, and we’ll be sure to share your kind words with him.

Thank you again for your recommendation. We’re honored to support you and your business!

Rated 4 out of 5 stars

Over all good service.

Only a 4 because I was panicking over the entire weekend and without assistance and the password reset wasn’t working.

Once Monday came, I was able to get in touch and immediately assisted !! Thank you!

18 August 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Kessandra,
We're really sorry to hear about the trouble you had over the weekend with the password reset. We're glad you were able to get in touch with us on Monday and that our team could assist you right away!

Thank you so much for your feedback, it helps us improve. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Max definitely handled my issue in a…

Max definitely handled my issue in a well and timely manner im very appreciative for all his help Thanks again

12 August 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hi Donnell,
Thank you for your kind words! We're glad to hear that Max was able to assist you promptly and effectively. We truly appreciate your feedback and are grateful for your acknowledgment.

Rated 5 out of 5 stars

"Exceptional & Outstanding"

Exceptional & Outstanding Support from Max Perez – A True Professional

"Max Perez provided exceptional support:
Alliance Virtual Office support is exceptional, and the business office representative delivered a professional level of service that exceeded all expectations.

Max Perez was clear and straight to the point!!!

Max Perez has a remarkable ability to quickly assess complex situations, communicate solutions clearly, and follow through with precision and effectiveness.

Max Perez's responsiveness and attention to detail ensured that every issue was resolved efficiently and effectively.

Beyond Max Perez's technical competence,
Max Perez's courteous and customer-focused approach made the interaction a positive experience.

I highly recommend Max Perez to any business seeking a knowledgeable, reliable, and dedicated support representative at Alliance Virtual Offices.
I am truly grateful for his outstanding assistance."

TADMIN, LLC MANAGEMENT NETWORK
GEAR2FIT NETWORK
Pennsylvania | Michigan

14 August 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hi Taylor,
Thank you so much for taking the time to share such a thoughtful and detailed review. We're very pleased to hear that your experience with Max Perez and our support team exceeded your expectations.
Max’s dedication to providing clear, effective, and customer-focused service is something we’re very proud of, and it's wonderful to see that reflected in your interaction. Your recommendation means a lot to us, and we truly appreciate your kind words!

Rated 4 out of 5 stars

Axel Perez was very valuable

Axel Perez was very valuable; his professionalism met my expectations

14 August 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Georges,
Thank you for your thoughtful review and for recognizing Axel Perez's professionalism! We're glad to hear he met your expectations and added value to your experience. We truly appreciate your support!

Rated 5 out of 5 stars

*I Absolutely Love My 'Alliance Virtual…

*I Absolutely Love My 'Alliance Virtual Offices' Family! They are attentive, warm, 'They Know Me/My Business and Needs', and work to provide Solutions for Me whenever there are challenges that arise and are always willing to Help. I have an excellent Customer Service Call with Axel Perez, and He was empathetic and worked to Resolve My Issue. I Highly Recommend Alliance Virtual Offices.
Sincerely,
Ms. Moats

13 August 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Ms. Moats,

Thank you so much for your heartfelt review! We’re truly honored to be considered part of your business family, that means the world to us. It’s wonderful to hear that Axel Perez provided the empathy and assistance you needed.

Your kind words and recommendation inspire us to keep delivering the level of service you’ve come to expect. We’re so grateful to be part of your journey!

Rated 5 out of 5 stars

This is one of the best experiences that I have had

This is hands down one of the best experiences when it comes to a virtual business solution. I have used other platforms prior as well to get things going for our business and it didn't work out as expect. I was hesitant that it would be the same results here but AVO made a simple and easy for the onboarding process and through communications. For me with AVO it took only 2 hours to get everything going and worked out as expected

4 August 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Wenxiang!
We're happy to hear that the onboarding process and communications were simple and easy. It's great to know that you had a positive experience with our virtual business solution. We truly appreciate your feedback and look forward to supporting your continued success!

Rated 5 out of 5 stars

Great service outstanding guy

6 August 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Andrew!
We appreciate your kind words and are so glad you had a great experience with our service. Thank you!

Rated 5 out of 5 stars

Thank you Andres

Thank you, Andres for helping me out through this transition and going above and beyond to expedite the process.

28 July 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Nelly!
We're happy to hear that the process was smooth and that Andres was able to provide excellent support during your transition. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Lau was extremely helpful and friendly

Lau was extremely helpful and friendly. I really appreciated her time.

25 July 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hello Margaret!
We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us!

Rated 5 out of 5 stars

Working with Alliance Virtual Offices…

Working with Alliance Virtual Offices has been a game-changer for my small business. From day one, the team was incredibly responsive and made the rental process effortless. I especially appreciate the flexible terms and the professional vibe, which have helped me feel more confident presenting my brand. We highly recommend it for any solopreneur or entrepreneur looking to level up their workspace!

22 July 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hi A. Ianthe,

Thank you so much for your review! It’s incredibly rewarding to know that our services have made a meaningful difference for your business. Knowing that you feel more confident presenting your brand means a lot to us—that’s exactly what we aim for.

We truly appreciate your recommendation and look forward to continuing to support your growth!

Rated 5 out of 5 stars

Great Results

I dealt with Yasseri as I needed to add addl people on our business acct that could pick up mail besides myself and I was very happy with the efficiency and speed in which I was able to get this done.

18 July 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hi Nadima,
Thank you so much for your kind words! We’re happy Yaressi was able to provide you with quick and efficient assistance. We’re always here to make things easy for you. Please don’t hesitate to reach out if you need anything else!

Rated 5 out of 5 stars

Great Solution for Conference Rooms

I use Alliance for booking Conference Room space and their process is very convenient and offers a great solution for my needs. I have worked with Lau G. at Alliance in regard to my bookings and she is always extremely helpful!

15 July 2025
Unprompted review
Alliance Virtual Offices logo

Reply from Alliance Virtual Offices

Hi Vicky!
Thank you so much for your kind feedback! We’re glad to hear that our conference room booking process has been a good fit for your needs.

We’re especially happy to know Lau has been so helpful along the way. We’ll be sure to pass along your comments to her, they’ll mean a lot!

We appreciate the opportunity to support you and look forward to assisting with your future bookings.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look