Allied Auto Online Reviews 1,709

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Everything about my first order was 10/10. Parts availability (not trivial with older vehicle parts), price, shipping cost, delivery time. I have bought parts for my 5 vehicles from a very large numbe... See more

Company replied

Rated 1 out of 5 stars

The free postage over $200 Australia wide now they tell me is is just metro delivery is free but when you see spend $200 or more and it is free shipping Australia wide most people would think it is Au... See more

Company replied

Rated 5 out of 5 stars

The service was exceptional. Ordered Thursday lunch time. Shipped from Melbourne (not in stock from Brisbane warehouse). Correct parts arrived North of Brisbane before lunch on Following Tuesday (7/... See more

Company replied

Rated 5 out of 5 stars

Bought rear bearing hubs for my Volvo C70 which were terribly expensive elsewhere. Allied auto had them at a fantastic price and also offered Afterpay. Delivery was quick and after fitting today I can... See more

Company details

  1. Auto parts shop
  2. Car accessories shop
  3. Handyman
  4. Tool shop

Information provided by various external sources

Established in 1982, Allied Bearings & Tools has grown from humble beginnings to now supply auto parts & tools across Australia & New Zealand. Recently the company has rapidly expanded into the online arena with customers enjoying that good old fashioned customer service, developed from over 35 years in the industry. With the growth in the eCommerce sector we have given our online division it's own identity, Allied Auto Online. We pride ourselves on our customer service, to this end we have a friendly, knowledgeable sales team ready to help with anything you may need.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

The free postage over $200 Australia wide now they tell me it is only metro what a load of sht

The free postage over $200 Australia wide now they tell me is is just metro delivery is free but when you see spend $200 or more and it is free shipping Australia wide most people would think it is Australia wide not metro

25 November 2025
Unprompted review
Allied Auto Online logo

Reply from Allied Auto Online

Thanks for your review. Our free shipping over $200 applies to eligible metro areas, and all freight options and costs are clearly displayed at checkout prior to payment.
We understand your feedback on how the offer reads and we’re reviewing the wording to make it clearer for customers.

Rated 5 out of 5 stars

Outstanding to extraordinary

Everything about my first order was 10/10. Parts availability (not trivial with older vehicle parts), price, shipping cost, delivery time. I have bought parts for my 5 vehicles from a very large number of suppliers, and Allied Auto is amongst the best. VERY IMPRESSIVE!

25 November 2025
Unprompted review
Allied Auto Online logo

Reply from Allied Auto Online

Wow — thank you for such an amazing review! We really appreciate you taking the time to share your experience.
We know sourcing parts for older vehicles can be tricky, so it means a lot to hear that availability, pricing, and delivery all hit the mark for you.
Thanks again for your support — we look forward to helping with your next order whenever you need us.

Rated 2 out of 5 stars

Free Freight is not "Free"

Their Website States: “Free Shipping For over $200 Australia wide”. I went to order a $240 part and they want to charge $83.90 freight.
I raised the issue with them and they responded with... "We know it’s frustrating to expect free shipping and then see a charge. Our free shipping applies to orders over $200 to metro areas (excluding bulky, oversized, or dangerous items) and uses our most cost-effective courier."
They are deliberately misleading their Customers.

23 October 2025
Unprompted review
Allied Auto Online logo

Reply from Allied Auto Online

It’s worth noting you left out a key detail — we replied to your concern about the shipping cost for the power steering rack and invited you to give us a call so we could help find a fair freight solution. We take transparency seriously and would never seek to mislead our customers.
Our website clearly states that free shipping applies to orders over $200 to metro areas only, excluding bulky, oversized, or dangerous goods.

Rated 5 out of 5 stars

Everything worked fine!

I dropped in last week looking for some parts for my car before a quick trip up the Gold Coast. Honestly, the experience was pretty good. The guy at the counter was helpful and didn’t give me the usual upsell spiel, which I appreciated. Prices were decent – not the cheapest, but fair for the quality. The part fit perfectly, and I didn’t run into any issues on the drive. The place isn’t flashy, but it’s organised enough to find what you need without fuss. The only thing I’d suggest is maybe a little more info on stock availability online, so I don’t have to call first. Other than that, no dramas. I’d go back if I needed something again.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Won’t use again. 👎🏼👎🏼 Purchased 2 front hubs that were to fit…

Purchased 2 front hubs that were to fit a cx30.
They don't fit a CX 30. Don't waste your money and time.
These guys have been forewarned that they don't fit and yet they still supply them for a CX 30. Dangerous in that the hub is smaller in depth and locks on to the inner caliper once the wheel bolts up.

Was told that there would be a full refund. I sent them back a sample so they could see the difference

1 September 2024
Unprompted review
Rated 5 out of 5 stars

FAST, great quality, perfect service.

They had my parts in the mail just a few hours after my order. Had my heavy bearings delivered to Darwin in less than a week! Awesome company, great service and they really do that they say. Not usually one for ranting on about a company, but these guys deserve it. Well done.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

I purchased some bearings for My Honda…

I purchased some bearings for My Honda Accord euro. I didn't end up using them as I sold the car. AAO gave me a refund minus postage costs. I would not hesitate to use them again. Overall, excellent service and a hassle free refund.

12 February 2024
Unprompted review
Rated 1 out of 5 stars

Crap

Asked them to send to my new address and it was sent to old one, Bearings were wrong aswell got stuffed around for a week then wont refund after being sent back gaining interest off money That is not theirs buyers beware...

1 September 2023
Unprompted review
Allied Auto Online logo

Reply from Allied Auto Online

It's disappointing to hear about the address mix-up, and we take full ownership of that mistake. We genuinely apologize for the inconvenience it caused. Regarding the bearings, this is the first we're hearing about them being wrong. Regarding the refund, it's important to clarify that the situation was beyond our control once you initiated an eBay Dispute. We want to assure you that we're not in the business of withholding anyone's money. Accusing us of that just isn't right and if you take a moment to glance at our other reviews, you'll see that our typical approach is to rectify issues and provide excellent service.

Rated 5 out of 5 stars

Ordered the parts online

Ordered the parts online, had them within a week. They were perfect fit to my car, all worked out very well.

4 July 2023
Allied Auto Online logo

Reply from Allied Auto Online

Thanks for sharing your positive experience Jay!

Rated 4 out of 5 stars

Overall good experience

Overall good experience, I did have to follow up to get a tracking number for my order but it did arrive in less than a week. Fitment was spot on and the part was of sound quality. I will definitely be ordering again

4 July 2023
Allied Auto Online logo

Reply from Allied Auto Online

Thank you for sharing your experience and we will look into the issue with notification on tracking numbers.

Rated 5 out of 5 stars

Good prompt advice and response to…

Good prompt advice and response to questions about bearings for my older car. Easy to deal with. Good price and fast shipping to New Zealand too. Will certainly buy from these guys again

5 July 2023
Allied Auto Online logo

Reply from Allied Auto Online

Thank you for sharing your positive experience with us! We look forward to serving you again in the future 😊

Rated 5 out of 5 stars

Great dealJust the bees knees and the right price…

Just the bees knees and the right price a bit slow via snail mail otherwise all good. Will use in future. Thanks guys cheers

1 July 2023
Allied Auto Online logo

Reply from Allied Auto Online

Thank you so much for taking the time to share your positive feedback! We genuinely appreciate your kind words and understanding regarding the slight delay. Your support means the world to us, and we are fully committed to continually improving our services. We can't wait to serve you again in the future!

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