All Ironed Out Reviews 

Ironing done very quickly and perfect very pleased

The website was easy to use and the man collecting the ironing was lovely and on time etc..

I've never used an ironing service before, but I'm quite disappointed as some of my duvet covers and sheets don't look like they've been ironed at all :( So I will have to re-do at least half of it, which is a real pain because the reason I used the service was because I'd let everything mount up due to having no time recently. This has therefore been an added stress.

I'll try a different ironing service but maybe they are all the same and I'll just have to make time to do it all myself!

Perfectly pressed, hung and folded as appropriate. Always reliable, a laundry marvel.

Very efficient service. Friendly staff.

If I could have done no stars, I would have done.
I booked it, in good faith. No one turned up to collect it then, when I raised it, was faced with just poor excuses, no attempt at resolution and very poor customer service!
"We can't get hold of our agent", "our agent doesn't cover you area" (website says they do).
It entirely up to you how you want to proceed but from my experience, I would recommend that, just because you've booked, don't think that serves as a guarantee of collection or service because it doesn't!!

I am adding the following after their reply.
When I wrote the review I had not been told ANYTHING about your agent being ill and, when you say you 'tried to help', I had to chase you every time and you told me you couldn't get hold of your agent and then told me they didn't operate in my area. My point is not the illness, its customer service, which your review is, again, sadly lacking. All you had to do was call me or update your website. You didn't know your agent was ill until after the booking had been missed, that's my point. And, much as I respect you prioritising your agents, and I genuinely do hope they improve on their health in time, you only have to update your site and communicate with customers, its not a big ask! Particularly when considering that, on a response to a review on a similar issue, in August 2024, you said you would take steps to prevent this issue from occurring again! Offering good communication and customer service does not equate to offering less support to your agent, one doesn't have to be sacrificed to recognise the other!!

The first time I used the service and I am very pleased. Phil collected my ironing pile and told me the cost, he was friendly but professional.
Got my ironing back the next day as it was ready early and Phil dropped of beautifully ironed bedding, folded T-shirts and shirts and a cardigan on hangers. Very happy and will be using them again

Yet another case of the order being accepted and then not being picked up. Got email 5 hrs after pickup time saying my area was not covered This seems to happen often. Surely it should not accept order and also should let the customer know promptly. Very disappointed

Very pleasant and polite. Good contact to advise pick up and drop off. Ironing good. Returned neatly and covered. Will use again.

We have been with them from the start — amazingly the service and consistent brilliant performance has never changed just can’t praise them enough - and they are really lovely people too

Easy booking system on line; waited in for 3 hours and nobody came to pick up. Quick response when I called the number on the website and then had an email this morning to say my order was cancelled as my village isn’t covered- fine but perhaps don’t take the booking then? Also surely they could have told me before- once the delivery driver saw I was out of area they should let someone know - just a text or email to the customer or head office so that could have been communicated to me sooner. All in all really disappointed but clearer communication would have stopped this at source!

The fact they do pick up and delivery for free is helpful.
My clothes came back immaculately ironed.
Will be using their services again.

Amazing Service! This is the first time I have used All Ironed Out. Cannot fault the professional, friendly service. Very easy to arrange collection and payment and Lynne was very helpful. Will definitely be using All Ironed out in the future.

I am / was a first time customer. I was excited to use this service. Did exactly what I was directed to do on the website. Opened an account, booked a collection date, confirmation email sent to me.
Collection date came and went and 'Phil' whom I was told would be my driver never showed up. I've had no communication since.
It's disappointing as i don't really want to chase this up.
I'm just going to find someone else.

Perhaps this is a one off, as I have seen lots of positive reviews. It's just a shame, that I didn't receive the same experience.

Update 30/06/24:
When I learned the reason why my initial booking wasn't processed. I realised that 'autofill' had let me down.
I decided to use this service again on the 24th June.
Just like before, booking the collection was seamless, and I received the email confirmation. I double checked the correct address was entered.

Sure enough, Phil made the collection during the allocated collection period.
The clothing was due to be returned two days later. However, the items were returned the very next afternoon. Phil dropped off the ironing and explained that work was completed and he was passing so thought he may as well return them.

The standard of the ironing was excellent. All the items were ironed well, handled with care and hung / folded appropriately.
The workmanship shows that they are professional and experienced.

The turn around of the work was impressive considering that there was ALOT of items to be ironed.

I have changed my original 1 star review to 5 stars, as the service I received was very good. I would recommend this company and would use them again.
The original booking failure was my mistake, but I didn't know I had made it, because I wasnt thorough enough at checking through my booking emails covering the details.
However, the company were quick to explain what happened and welcomed me to try again. I'm glad I did, because it really is a great service.
I'm sorry about the initial misunderstanding, this is a cautionary tale to customers to check their details carefully and also work directly with the company to resolve any problems. I didn't due to other life pressures at the time, however it all worked out in the end.

Great service, I recommend!

Worth every penny. Phil and team are really excellent.

I have used All Ironed Out several times now and the standards are always first class! From collection to return it’s such a smooth process and the quality of the ironing is worth every penny!

Excellent service!

Quick service and excellent quality - wharf more could you ask for?

I bought a lovely herringbone coat on eBay. It smelt but looked clean so I had it dry cleaned.Upon collecting it, it smelt nice and you could see it was spotlessly clean and vibrant looking. Very pleased with the service and lovely helpful friendly ladies I dealt with

First time user of this service can honestly say that the service and Lynne are great.

Micheal collected my ironing on time he said retuned it at precise time he said, he was very polite and professional and friendly. I
My ironing was absolutely beautiful, it was perfect all on hangers and folded items in plastic wrapping. To be truthful I was blown away. I can’t wait to use him again. Exceptional