Allison Homes - High Moor View Reviews 

18
TrustScore 4.5 out of 5

4.5

Townsend Road, EX19 8JQ Winkleigh, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our viewing today was first class in every way. Rachel, who showed us round and gave us all the information relating to the property we are interested in was amazing. She was friendly and professio... See more

Company replied

Rated 5 out of 5 stars

A lovely site Development, nicely planned and feeling spacious. The properties we viewed are high spec and finished to a high standard. Rachel who showed around the development and properties was very... See more

Company replied

Rated 5 out of 5 stars

After care very good and can’t fault. Always responded quickly to any queries and snagging done promptly. Special mention to Adam Reed and Seth. Also the ongoing landscaping and fencing led by Simon.... See more

Company replied

Rated 3 out of 5 stars

We travelled for 1 hour and 25 minutes to view a home and was told we could view one otherwise we would not of bothered going, wasting fuel, our time and your time, head office led me to believe that... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

Written by the company

Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.

Allison Homes

Written by the company

A homebuilder you can trust
We create quality homes and communities that help people realise their dreams. From your first enquiry to long after moving day, we’ll listen, keep our promises and support you with honest advice and responsive customer care.

BUILT FOR LIFE

Your Allison home is protected by trusted warranties and supported by a 5-star Customer Care team, giving you confidence from the day you move in and for years to come.

Buying a new home is a big moment, and we want you to feel confident long after you’ve collected the keys. Every Allison home is protected by a 10-year NHBC Buildmark Warranty, alongside our own 2-year Customer Care Warranty. Should something not be right, our team will listen, respond and work to resolve it as quickly and efficiently as possible. As a 5-star Home Builder, we’re proud to create quality homes and communities that people can trust. From helpful buying schemes to ongoing support after you move in, we’ll be with you throughout your journey - making your move simpler, more affordable and reassuring.

Contact info

  • Townsend Road, EX19 8JQ, Winkleigh, England, United Kingdom

  • 07485 910988

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(18)

222 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasant and Helpful Visit

Rachel was friendly, professional and very knowledgeable, she listened to our requests and provided appropriate information based on that about both the available properties and local area.

19 June 2026
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello Martin,

Thank you for your lovely review. We’re so pleased to hear Rachel was friendly, professional and knowledgeable, and that she took the time to understand your needs.

We’ll be sure to pass on your kind words.

- Allison Homes team

Rated 5 out of 5 stars

First class viewing experience with Rachel

Our viewing today was first class in every way. Rachel, who showed us round and gave us all the information relating to the property we are interested in was amazing. She was friendly and professional as well as being extremely knowledgeable. She took time to understand our requirements and help us in deciding which property would suit us best. She didn’t rush things and could answer everything we asked. Her knowledge of the development, the properties construction and the local area were impressive. We have had a few viewings now in our journey to relocate to Devon and Rachel has by far been the best customer service/ sales person we have encountered. We have come away with everything we need to know and consider prior to making our final decision on our house purchase. We have also made a 2nd appointment with Rachel for Thursday so that we can progress things.

21 June 2026
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello Lyn,

Thank you for your wonderful review. We’re delighted to hear Rachel provided such a first-class viewing experience and took the time to understand your needs.

We’ll be sure to pass on your kind words, it’s fantastic to know her knowledge, professionalism and support made such a positive impression.

- Allison Homes team

Rated 5 out of 5 stars

Enjoyable experience from first…

Enjoyable experience from first contact, helpful, knowledgeable and great customer care, Rachael looked after us and nothing was to much bother, we were shown multiple house types and were given all the information we needed.

30 April 2026
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello Nick,

Thank you for your lovely feedback! We’re delighted to hear you had such an enjoyable experience from your first contact and that Rachael provided helpful, knowledgeable support throughout.

It’s great to know you were shown a range of homes and given all the information you needed, we’ll be sure to pass on your kind words to her.

- Allison Homes team

Rated 5 out of 5 stars

A lovely site Development

A lovely site Development, nicely planned and feeling spacious. The properties we viewed are high spec and finished to a high standard. Rachel who showed around the development and properties was very knowledgeable, friendly and professional. All in all it was worth the 3and a half hour drive down from London to view at High Moor View. We are hoping we get a sale on our property so we don’t miss out on buying with yourselves.

25 April 2026
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello John,

Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your visit to High Moor View and that the development, layout, and quality of the homes made such a strong impression, especially after such a long journey.

It’s fantastic to know Rachel provided a knowledgeable and friendly experience throughout your visit. We’ll be sure to pass on your kind words to her.

We’ll keep our fingers crossed for a smooth sale of your current home and hope to welcome you back soon.

- Allison Homes team

Rated 5 out of 5 stars

Very accommodating

Very accommodating. Great, clear and in depth explanations with a smile. We felt welcomed.

25 April 2026
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello Surjeet,

Thank you for your lovely feedback! We’re so pleased to hear you felt welcomed and that the team provided clear, in-depth explanations in a friendly and accommodating way.

- Allison Homes team

Rated 5 out of 5 stars

Friendly and informative

Friendly and informative. Happy to answer lots of questions.

6 April 2026
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello Liz,

Thank you for your kind feedback! We’re so pleased to hear you found the team friendly, informative, and happy to answer all your questions.

- Allison Homes team

Rated 5 out of 5 stars

Rachel very helpful.

Rachel is very good. She knew all the details that we asked about.
Rachel fitted us in as we didn’t have an appointment.
Really lovely houses. Like all the little touches.

4 April 2026
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello Sarah,

Thank you for your lovely feedback! We’re so pleased to hear Rachel was able to help you, answer all your questions, and accommodate your visit even without an appointment.

It’s great to know you were impressed with the homes and the little touches that make them special. We’ll be sure to pass on your kind words to Rachel.

- Allison Homes team

Rated 5 out of 5 stars

Rachel

Excellent service and info.

15 February 2026
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello Bernard,

Thank you for your kind feedback! We’re so pleased to hear you received excellent service and helpful information during your visit.

- Allison Homes team

Rated 5 out of 5 stars

Excellent Customer Service

Gina and Caroline have been excellent right from day one and have bent over backwards to assist us. Thank you Caroline and Gina for your outstanding customer service.

25 September 2025
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello Sam,

Thank you for your lovely review! We’re delighted to hear how well Gina and Caroline have supported you from the very start and that their outstanding customer service has made such a difference.

We’ll be sure to share your kind words with them both - they’ll be thrilled!

- Connor

Rated 5 out of 5 stars

Great Job

Gina was great. Talked me through all the available options with clarity. Showed me around the property and explained all about the 'stuff' I needed to know.
Great job.

10 April 2025
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello,

Thank you for your kind words! We're so pleased to hear Gina was helpful and clear in walking you through everything and showing you around. We’re glad you had a great experience – we’ll be sure to pass on your lovely feedback to her!

- Connor

Rated 3 out of 5 stars

We travelled for 1 hour and 25 minutes…

We travelled for 1 hour and 25 minutes to view a home and was told we could view one otherwise we would not of bothered going, wasting fuel, our time and your time, head office led me to believe that we could view one. We couldn't even view where they were going to be situated, not a good idea to mislead people. There is only one bungalow and one house we were interested in but the bungalow is not ready until October 26. Also when will you house builders realise that putting bungalows next to houses doesn't work.

4 April 2025
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hi Elizabeth,

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations, and we do appreciate you taking the time to visit us.

Ahead of your appointment, it was explained that the property you were interested in is not yet built, with an estimated completion window of September to November 2025. It was also discussed that, due to planning regulations, changes such as window alterations aren’t possible at this stage.

While the plot itself is not currently available to view, it was mentioned that a show home would be available on site to help demonstrate the quality and finish of our homes.

We’re sorry for any misunderstanding and will certainly take your comments on board to help us improve future communication.

If you have any further questions or would like to discuss the development in more detail, we’d be happy to help.

- Connor

Rated 5 out of 5 stars

We visited South Molton and Bucklands…

We visited South Molton and Bucklands Brewer and all the sales staff that we met could not have been more helpful. We weren’t rushed and they worked really hard to find a home to suit our needs. Thank you for letting us know us visit your lovely homes, we will be back!

15 February 2025
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hi Trish and Stephen,

Thank you for visiting our development! We’re thrilled to hear that our sales team made you feel welcomed and took the time to find a home that suits your needs. We look forward to seeing you again soon!

- Connor

Rated 5 out of 5 stars

Very helpful and resourceful support…

Very helpful and resourceful support every step of the way. Very quick to follow up and reassure us of the after service. We have now agreed to buy with Allison homes and will continue to work closely with their advisors with what I’m sure will be a very positive and supportive team.

21 November 2024
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello Sophie!

Thank you for your fantastic feedback! We’re so glad to hear that you’ve found the support from our team helpful and reassuring throughout the process. Congratulations on agreeing to buy with Allison Homes! We’re excited to continue working closely with you and ensure your journey remains positive.

- Connor

Rated 5 out of 5 stars

After care very good and can’t fault

After care very good and can’t fault. Always responded quickly to any queries and snagging done promptly. Special mention to Adam Reed and Seth. Also the ongoing landscaping and fencing led by Simon. Plus whoever came to do the plastic repairs (sorry didn’t get your name!). Very pleased with the house overall. Excellent after sales team led by Steve Hunt. Part exchange process was smooth - our thanks to Caroline. The request for a ramp for accessibility well executed by Paul.

17 September 2024
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello!

Thank you for taking the time to share such a glowing review! We’re thrilled to hear you’re happy with the work and service provided by Adam, Seth, Simon, Steve, Caroline and Paul. We’ll make sure to pass along your kind words to the team. It’s fantastic to hear you’re enjoying your new Allison Home!

– Connor

Rated 5 out of 5 stars

Me and my family are very happy

Allison Homes were very patient, when we had hold ups with our buyers. Gina was very helpful and great when we came for our initial visit to reserve the house.

The house is really well built and the small number of minor faults have almost been sorted out. We are in a lovely location here and we are just all very happy with the standard and inside space of the house. For the price its very good. It will be lovely when the orchard is finished and to look out on, which is for the whole community. Honestly it's the best house I have lived in so far.

16 August 2024
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hello Eden,

Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying your new home and are happy with the service we provided.

- Connor

Rated 4 out of 5 stars

Communication excellence

Communication excellence

20 August 2024
Unprompted review
Allison Homes - High Moor View logo

Reply from Allison Homes - High Moor View

Hi Mark

Thank you so much for your 4-star review! We’re thrilled to hear that you found our communication excellent. If there’s anything else we can do to earn that fifth star, please don’t hesitate to let us know. We’re always here to help!

- Michael

Rated 5 out of 5 stars

The aftercare of this this Company has…

The aftercare of this this Company has been excellent. It’s a New Build property and you expect a few snagging issues but the quality of the finishes have been really good and the faults found have been mainly cosmetic. The Site Team have ensured that these issues have been corrected promptly and diligently. Everything has been dealt with to our satisfaction. Would highly recommend them.

20 September 2023
Unprompted review
Rated 5 out of 5 stars

High Moor View

If I could give 20 Golden Stars I would. Today I have picked up my keys to my wonderful new build bungalow. So happy.Everyone involved from the sale of the plot to the finished build , it has been excellent service. There may be tiny bits that need a tweak , hey it’s a new build, I am sure all will be dealt with professionally with the after care service .
Very overwhelmed with the finished build ,excellent it truly is beautiful.The development with various builds / finishes to the properties makes for a good blend into the surrounding county side .Just More Golden Stars for you all.

1 September 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look