Allison Homes - Venus Fields Reviews 7

TrustScore 4.5 out of 5

4.3

Stowmarket Road, IP6 8ED Needham Market, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have just moved into our family home at Venue Fields, and we are in love with the property. It’s a very special purchase for us as first-time buyers and we were keen to be diligent in our... See more

Company replied

Rated 5 out of 5 stars

Just moved in to our new home on Venus Fields, Needham Market and it is amazing. Just wanted to give a huge shoutout to our site manager Steve and his team Lou and Wayne they have been nothing but won... See more

Company replied

Rated 5 out of 5 stars

I cannot thank Kaya enough. She has sorted all my fixtures and fittings and been so professional but caring. I am delighted to have purchased on this lovely estate with such great customer service.

Company replied

Rated 5 out of 5 stars

We are currently going through the house buying process - Steve at the ELM has been amazing from the moment I went to the sales office to enquire about one of the builds. There’s so much to take in... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

Written by the company

Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.


Contact info

  • Stowmarket Road, IP6 8ED, Needham Market, England, United Kingdom

  • 07930 121460

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In love with our family home. Support has been fantastic!

We have just moved into our family home at Venue Fields, and we are in love with the property. It’s a very special purchase for us as first-time buyers and we were keen to be diligent in our process. Meeting Steve and his team, including Wayne and Louise has been so supportive. From the first conversation we felt heard and assured, and comfortable that the team really hold the buyer at the heart of the process, knowing that everything they can do for us in our new house will impact our experience for years to come. Steve has been responsive, friendly and quick to action any minor adjustments. Nothing is too big or too small, and his whole team are incredibly respectful when they visit our property. They have gone above and beyond and been generous with their support and anything they can offer during the moving period and first few weeks – we wish they could stay nearby forever! Thank you to each of you for your part!

The house is beautifully designed, and we are grateful for the care and attention that has been taken to the finishing details and the gardens, which we still notice all the time.

Our journey started with Kaya in the sales office, who was also very generous with her time and took a deep interest in our journey. Knowing that I could call someone even after office hours if need be, made the whole process feel much more personal and we are grateful for that.

We would recommend the site and the developer to any friends, those that have visited have already taken notes. We already feel very settled and delighted with our decision.

Thank you!
Rosanna

16 April 2026
Unprompted review
Allison Homes - Venus Fields logo

Reply from Allison Homes - Venus Fields

Hello,

Thank you so much for your wonderful and heartfelt review, and congratulations on your first family home at Venue Fields! We’re absolutely delighted to hear how much you love your new home and that the whole experience has been so positive for you.

It’s fantastic to know Steve, Wayne, Louise, and the wider site team have supported you so thoughtfully, going above and beyond to make your move-in experience smooth and reassuring. We’re also so pleased Kaya made such a strong impression at the start of your journey, helping to make the process feel personal and well supported throughout.

We’ll be sure to share your kind words with everyone involved, they’ll be truly delighted to hear them.

Wishing you many happy years ahead in your beautiful new home!

- Allison Homes team

Rated 5 out of 5 stars

Just moved in to our new home on Venus…

Just moved in to our new home on Venus Fields, Needham Market and it is amazing. Just wanted to give a huge shoutout to our site manager Steve and his team Lou and Wayne they have been nothing but wonderfull !!!!

27 March 2026
Unprompted review
Allison Homes - Venus Fields logo

Reply from Allison Homes - Venus Fields

Hello Craig,

Thank you for your wonderful feedback and congratulations on your new home at Venus Fields! We’re delighted to hear you’re so happy and that Steve, Lou, and Wayne have made such a positive impression.

We’ll be sure to pass on your kind words to the team, they’ll be thrilled to hear them.

Wishing you the best in your new home!

- Allison Homes team

Rated 5 out of 5 stars

I cannot thank Kaya enough

I cannot thank Kaya enough. She has sorted all my fixtures and fittings and been so professional but caring. I am delighted to have purchased on this lovely estate with such great customer service.

17 January 2026
Unprompted review
Allison Homes - Venus Fields logo

Reply from Allison Homes - Venus Fields

Hi Sally,

Thank you for your lovely review! We’re so pleased to hear Kaya supported you so well, taking care of your fixtures and fittings with such a professional and caring approach.

It’s wonderful to hear you’re delighted with your new home and the customer service you’ve received. We’ll be sure to pass on your kind words to Kaya.

- Allison Homes team

Rated 5 out of 5 stars

Smooth and supportive experience as first time buyers

We have had a wonderful experience buying our first home with Allison Homes, at Venus Fields.
As newbies to this, it comes with a lot of apprehension and a feeling that you might be taken advantage of or miss something important through lack of knowledge but Kaya was and still is such a wonderful support. We had a very speedy move from a rental into our beautiful new home, right before Christmas, and I think it surprised everyone we told. No-one thought it could be done in 26 days from first viewing a home to getting the keys, and I know it is quite an exception but Kaya and Charlotte were always on hand to help us through the process and keep everyone working hard to get us into our forever home for Christmas! Kaya is extremely innovative and progressive in her approach and she guided us to use AI to help us write emails and check contracts etc. This made the process so much smoother and quicker for us and was a brilliant way for us as FTBs to feel confident in learning the lingo and the process of buying a home.
The house itself is beautiful - it’s finished to a high standard, is an excellent size and we love the location. Being a smaller development than some others we’d looked at, was a huge appeal and Needham Market is a lovely market town.
We couldn’t be happier with the whole process so far and would highly recommend Allison Homes and the wonderful staff at Venus Fields.

19 December 2025
Unprompted review
Allison Homes - Venus Fields logo

Reply from Allison Homes - Venus Fields

Hello Helen,

Thank you for your lovely review and congratulations on your first home at Venus Fields! We’re delighted to hear Kaya and Charlotte supported you so well throughout the process and helped make your move before Christmas such a positive experience.

It’s great to know you’re happy with your new home, the quality, and the location. We’ll be sure to pass on your kind words to the team.

- Allison Homes team

Rated 5 out of 5 stars

Special

The entire experience was special. Steve treated us as friends. He listened to our needs and went out of his way to find solutions to our needs.

17 May 2025
Unprompted review
Allison Homes - Venus Fields logo

Reply from Allison Homes - Venus Fields

Hello Lindie,

Thank you for your lovely feedback! We’re so pleased to hear that your experience felt special and that Steve made such a positive impression. Treating our customers with care and understanding is what we aim for, and it’s wonderful to know Steve listened closely and went the extra mile to support you.

- Connor

Rated 5 out of 5 stars

Venus Fields

We brought a house on Venus Fields and are extremely pleased with the house, process of buying etc. Steve (lovely man) the sales rep on site was very helpful and showed us all types of houses on the site and talked us through each detail perfectly. Once we decided on the property we wanted he went above and beyond to make sure the buying process went through as smoothly as possible, even when issues arouse out of Allison Builders hands Steve was there for guidance and support top guy. Jade is also very helpful and was there on the day we moved in and got a couple of teething issue sorted straight away. Louise the after sales lady again is extremely good all snagging has been done with no issues. All in all top marks all round. The house is home already perfect, thank you Steve, Jade, Louise and all guys on site at Allison Homes.

6 December 2024
Unprompted review
Allison Homes - Venus Fields logo

Reply from Allison Homes - Venus Fields

Hi Lindsay,

Thank you for your wonderful feedback! We're so pleased to hear how happy you are with your new home at Venus Fields. It’s great to know that Steve, Jade, and Louise made the process smooth and stress-free, from choosing your home to settling in. We appreciate your kind words and will be sure to pass them on to the team.

- Connor

Rated 5 out of 5 stars

We are currently going through the…

We are currently going through the house buying process - Steve at the ELM has been amazing from the moment I went to the sales office to enquire about one of the builds. There’s so much to take in but Steve has cleared all of our doubts and concerns and made sure we have been informed about everything we need to consider. It’s a wonderful experience for us as we are first time buyers and we are very very happy we have decided to go with Allison Homes. Thank you so much Mr Steve for all the support snd effort because there was a language barrier and he managed to make it simple and understandable for us.Steve happily answered all the questions without any hesitation.Once again thank you so much.

23 September 2024
Unprompted review
Allison Homes - Venus Fields logo

Reply from Allison Homes - Venus Fields

Hello Devu!

Thank you for your wonderful review! We're thrilled your first-time buying experience with Allison Homes was so positive. We've shared your kind words with Steve.

- Connor

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look