All On Tick - It's only a tick away! Reviews 37

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have paid £200 to my bed , want to cancel but I had one message from SAMMIE telling me there system is down , I have been emailing them for months now and het no answer, joke

Rated 1 out of 5 stars

Company has disappeared without delivering goods DO NOT USE - I left a good review previously because I had a vac delivered - given this I then ordered a tablet for my daughters christmas present... See more

Rated 5 out of 5 stars

Jane was very understanding and made it feel ok to discuss my current financial situation. If there was a hug I could give virtually.... I would! So, so nice to speak with an actual person rather tha... See more

Rated 1 out of 5 stars

I've ordered a lenovo laptop from them previously which I received without any problems and someone was always on the other line to answer the phone. Ive placed a secobd order for the Ninja air fryer,... See more

Company details

  1. Home Furniture Shop

Written by the company

All On Tick provides a wide range of products available to purchase in small regular payments. Simply Choose your desired product from our range. Select the payment agreement that suits you and place your order! We will deliver your product straight to your door (once the agreed payment threshold has been met). The product is initially hired to the customer until they have completed a series of payments. Once the agreed amount of payments on the hire agreement have been received ownership is transferred. Browse our product range today at www.allontick.co.uk! If you need any help or support our amazing team will be able to assist you. You can reach us by following our contact page here: https://www.allontick.co.uk/contact


Contact info

2.4

Poor

TrustScore 2.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay away from this company

Stay away from this company! I placed an order for a double bed & paid deposit of £67 then they took two payments of £16.67 from my bank account one recently which is very suspicious as originally paid deposit & first instalment in January 2024, they took instalment on 15th December 2024. l have tried to cancel & be refunded my money but you can’t get in touch with them! I have tried phoning & you just get a message to email them which I tried & online live chat with no response. I have lost my money. I just feel these companies take advantage of people with not great credit history & offer a service which is a scam so disappointing & frustrating that I have lost my money which I couldn’t afford. I do check reviews in January 2024 where reviews were good but the company now doesn’t respond! I have reported to my bank but no guarantee l will get my money back! Terrible doing this to people!

15 December 2024
Unprompted review
Rated 1 out of 5 stars

I've ordered a lenovo laptop from them…

I've ordered a lenovo laptop from them previously which I received without any problems and someone was always on the other line to answer the phone. Ive placed a secobd order for the Ninja air fryer, Since 3 weeks ago I've paid over half of the money and I've been trying to get in contact with them regarding my delivery to no avail. They not answering their phone and not replying to emails. I'm very disappointed, I've now lost £200. I would not recommend at all.

5 March 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Paid half of my order as agreed ... cant get in contact with them, still not received good ... £401 down the drain ... hope they see this and reply to my email .

Avoid at all costs

13 February 2024
Unprompted review
Rated 1 out of 5 stars

No refund no communication!!

I placed an order for a bed Double Divan Bed Set - Daker Pink Plush Velvet + Memory Sprung Mattress & paid the first deposit of £66.67 & chose the monthly instalment plan which they took a weekly payment then didn’t take the monthly payment on trying to contact the company l have had no response. I then decided to cancel my order & communicated this & requested a refund for my deposit payment & weekly payment l have tried all methods of communication with no response. I am very frustrated & dissatisfied with this companies conduct and lack of communication! All I require is cancellation of my order & refund of money paid! I have been trying to get a response from them for months to no avail if I don’t hear back I will be taking the matter further. Therefore my experience with AllonTick has been very bad & leads me to think this is a scam to take money away from people who are struggling & take this on in order to pay for essential products where we are often refused elsewhere due to low incomes or no credit history. I would just like my money back!!

14 October 2023
Unprompted review
Rated 1 out of 5 stars

I have ordered a smart TV from this…

I have ordered a smart TV from this company and final payment due this month. Can't get hold of them in anyway at all and beginning to think it's a scam. My payments have never been late so don't know what's going on. I should have realised earlier there was something not quite right as they were taking payments whenever they felt like it. PLEASE DO NOT USE THIS SITE AS IT IS A SCAM. Would be nice when they read this that someone contacts me. I'll update if they do.

14 December 2023
Unprompted review
Rated 1 out of 5 stars

Company has disappeared without…

Company has disappeared without delivering goods

DO NOT USE - I left a good review previously because I had a vac delivered - given this I then ordered a tablet for my daughters christmas present and the company has VANISHED! Website states theyre at full capacity, contact number doesn't work - I've sent multiple emails to Jane with no response and I'm now £130 down with nothing to show my 4 year old for Christmas. This was her main present.
I'm absolutely livid to say the least. DO NOT USE - GO ELSEWHERE. Jane you should be ashamed of yourself.

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from beginning to end…

Excellent service from beginning to end had all our house renovated and didn’t need items delivered until it was completed, rang them told them I was ready for everything and it was swiftly delivered. Thank you to Jane she was very helpful

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Customer service excellent... pay system, not so much

Jane was very understanding and made it feel ok to discuss my current financial situation. If there was a hug I could give virtually.... I would! So, so nice to speak with an actual person rather than to have to navigate through 'bot chats'. Jane made the experience less daunting and her responses to me, less embarressed by my current employment status. Thanks Jane
(P.S she should definitely get a Christmas bonus)

17 October 2023
Unprompted review
Rated 5 out of 5 stars

New bed

Jane really made me at ease whenever she phoned me. The bed was delivered within the time frame it was easy to setup and it is really comfortable it's like sleeping on a cloud at night when I go to bed

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely first class customer service…

Absolutely first class customer service from Jane who could not do enough for me. Went above and beyond and kept me informed on what was happening. Delivery came as a surprised days before i was expecting it. Would definitely recommend!

23 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer services

Had my bed delivered on time in perfect condition,the quality is outstanding,
The whole process from start to finish was very easy and effortless
Somebody always on the end of the phone to answer any enquiries I had,always ready to help,and go out of there way to ensure a great experience
Would definitely recommend
And will be ordering from here again

7 September 2023
Unprompted review
All On Tick - It's only a tick away! logo

Reply from All On Tick - It's only a tick away!

Thank you Sean for your valued feedback on the quality of your Divan Bed Set and the service that you received. The mattress is the most important part of a bed and we were so happy to hear that you had the best nights sleep. Your comments have been passed onto our Customer Support Team as you are important to us and we are here to help you. Sweets Dreams Sean

Rated 5 out of 5 stars

Ordered a sofa with all on tick I had a…

Ordered a sofa with all on tick I had a few communication problems but was very quickly sorted with the lady on the phone who dealt with everything in a kind manner, I have just received my sofa today and I love it and I am very happy with it thank you

18 September 2023
Unprompted review
All On Tick - It's only a tick away! logo

Reply from All On Tick - It's only a tick away!

Thank you Becky for your valued comments which have been passed onto our Customer Support Team. We listen to our customers and love customer feedback on the items that you receive which enables us to make recommendations to new customers. We wish you many cosy nights on your New Sofa.

Rated 5 out of 5 stars

I enquired about purchasing a TV

I enquired about purchasing a TV, the lady I spoke to was called Jane and she was very helpful.

Jane listened to my call, advised me what to do, she is very professional and definately an asset to your company.

29 August 2023
Unprompted review
All On Tick - It's only a tick away! logo

Reply from All On Tick - It's only a tick away!

Thank you Jeanne for your valued comments which will be passed onto Jane in our Customer Support Team. We value our customers and try to help with your requests and to what suits you. Thank you Jeanne

Rated 5 out of 5 stars

The people at all no tick we’re very…

The people at all no tick we’re very helpful and was told how it worked pay half for goods and they arrived they are very helpful and thank you for helping to purchase the electric scooter

10 August 2023
Unprompted review
All On Tick - It's only a tick away! logo

Reply from All On Tick - It's only a tick away!

Thank you Martin for your valued comments which will be passed onto our customer support team. We hope you are enjoying zooming around on your Electric Scooter?

Rated 5 out of 5 stars

Excellent customer services throughout…

Excellent customer services throughout the entire process. Very happy with the quality of my product and the efficiency of the delivery. Have already recommended this company to friends and family.

2 August 2023
Unprompted review
All On Tick - It's only a tick away! logo

Reply from All On Tick - It's only a tick away!

Thank you for your comments which will be passed onto our Customer Service Team. Our customers are important to us so they will be pleased to hear that you appreciated the quality service you received and most importantly that you were happy with your purchased item. Thank you Mr Evans

Rated 5 out of 5 stars

Good Service

Good Service, would use again.

21 July 2023
Unprompted review
All On Tick - It's only a tick away! logo

Reply from All On Tick - It's only a tick away!

Thank you for your comments Damon.
The Customer Service Team will be happy to hear that you appreciated the Good Service given. We look forward to helping you with your next order and happy to assist at all times.

Rated 5 out of 5 stars

A star company

This company has been an absolute pleasure to order from the lady I’ve dealt with Jane is fantastic my original order couldn’t be supplied to me so they upgraded my order to no extra cost to myself

19 July 2023
Unprompted review
All On Tick - It's only a tick away! logo

Reply from All On Tick - It's only a tick away!

Thank you for your comments Leah. These will be passed onto our Customer Service Team, especially to Jane. Our customers are important to us and the products ordered. It is lovely to hear that you were so happy with your Upgrade. We look forward to hearing from you soon.

Rated 5 out of 5 stars

I spoke to the company via their online…

I spoke to the company via their online webchat, I asked if they have black washing machines as only white currently on their website. they said they currently dont have them online, but will ask their supplier to add them. They informed me they should be on the website within a week.
Very fast reply, excellent customer service and I will definitely be ordering when they are added on.

18 July 2023
Unprompted review
All On Tick - It's only a tick away! logo

Reply from All On Tick - It's only a tick away!

Thank you Chloe, for letting us know that you were so happy with the service you received. The Customer Service Team will be happy to hear that you appreciated the Service given to. We can see that the Black Appliances were loaded onto our website especially for you and look forward to helping you with your order.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look