This is a scam. I was signed up for a membership by taking part in a totally unrelated contest. I don't even have pets! Cancellation is only available with a fee for immediate termination or a... See more
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See what reviewers are saying
I had an amazing experience with allpetstore club! They went above and beyond to make sure all my needs were met. From their quick responses to their friendly attitude, everything was handled with su... See more
This company scams people. I tried to buy a product through my social media with google store. To confirm my order they made me click on a button. Few moments later I started receiving emails from dec... See more
Sammy was absolutely amazing and incredible!! Thank you so much for all your help and support. You are a lovely person and great worker. Your boss should give you a bonus for giving incredible custom... See more
Hasn’t replied to negative reviews
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High recommended
Highly recommended, very supportive customer service
They were goods guides to make the…
They were goods guides to make the solution, give me support and they will return the money.
I am glad to see that their escalation…
I am glad to see that their escalation team is very active and cooperative. They resolve the issue attentively.
I was struggling to unsubscribe and…
I was struggling to unsubscribe and cancel my account. I used the chatbot and within in 10min my account was canceled
Thank you Faye for the fast turnaround time
Assistance was very helpful from…
Assistance was very helpful from Claire. I am very happy for her swift response.
The support team contacted me to try to…
The support team contacted me to try to solve my problem as quickly as possible. I am grateful for the solution.
This company scams people
This company scams people. I tried to buy a product through my social media with google store. To confirm my order they made me click on a button. Few moments later I started receiving emails from decorstore.com and allpetstore.com telling me that I had subscribed to their program. I immediately asked to undo this because I never intended to do so. Allpetstore took money from my account without my consent and now they are forcing me to give them 4-5 stars in order to stop this nightmare. I can prove it. It's against the law!
Swift cancelation
The quick and swift come back with regards to my cancelatiob
Sorry to rate low
Sorry to rate low, your answers are faster but the said solution is not reflected in our account. Cancellation is approved with the time duration but upon reaching the given time frame nope nothing auto payment been made resending a cancellation request another time frame which is the next payment will be made before reaching the give deadline of cancel🙄
confirm with the account holder before…
confirm with the account holder before you deduct money from their account. give the the financial implication before hand
appreciation…
I would like to extend my appreciation to Eric. He was helpful and followed-up on my case inquiry. I’m grateful! Many thanks.
Nice but you can change the policy of…
Nice but you can change the policy of refund about the membership, because sometimes we are scammed and we need the money, so you can make the life easier.
Compensation
The company made sure they compensated me for the complaint I raised. The customer care team made sure they responded to every complaint I made on time.
They cheated me in 2024..
They cheated me in 2024... and many times apoligese and ask to remove bad comment; I will remove bad comment AFTER they will send back money, no earlier- it looks it deep thieve site
Good escalation support
Good refund escalation support by Paula from the escalation team.
Thank you for your prompt response regarding my query.
good communication
good communication. i didnt want this product and it was dealt with efficiently and effectively.
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