We spoke with Debbie from the Solihull office today and she was simply amazing with us on the phone. Extremely thorough, patient and professional. Took time to discuss every possible option (twice... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Didn't end up getting product,due to postage being too excessive especially when it stated flat rate shipping at checkout after our address was put in.it should let us know at checkout the price Disa... See more
Company replied
I have made a private purchase and made a mistake. Allsafe were very helpful generous and understanding. I have also found thier products and service a high standard in my professional life as a crane... See more
All Safe has been testing out lifting equipment for several years and has also provided many resolutions to any problems we have faced. In regards to the supply of new lifting equipment, All Safe hav... See more
Company details
Written by the company
Established in 1993, All Safe Lifting Equipment (“All Safe Group”) have been supplying, installing & servicing quality lifting, load restraint and height safety products to end users for almost 30 years. To this day we continue to strive for the best quality, best service and the best pricing to the advantage of our valuable clients.
Contact info
95 Batt Street, 2750, South Penrith, Australia
- 1300 144 426
- sales@allsafegroup.com.au
- allsafegroup.com.au
4.5
Excellent
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
was contacted quickly informed that my…
was contacted quickly informed that my order couldnt be filled and was given options very helpful
29 June 2022
Terrible website
Terrible website, havnt even got a confirmation email on my online order, have no idea just took my money and havnt heard nothing
24 June 2022
Reply from All Safe Group
Hi Vincent, kindly check your junk folder. Confirmations are sent automatically using the email address you provided. We also sent tracking information to the same email address via Auspost. Our contact details are also online so feel free to give us a call or flick us an email if you're unsure. We're always happy to help.
Recieved exactly what I ordered in time…
Recieved exactly what I ordered in time and in budget.
13 June 2022
Exactly what I ordered came promptly…
Exactly what I ordered came promptly without any hassle.
4 June 2022
Aaron Lloyd came to sight very friendly…
Aaron Lloyd came to sight very friendly and good service spraying our site
25 May 2022
Unprompted review
Brilliant service from Troy and the…
Brilliant service from Troy and the team although I haven't received what I ordered yet I am awaiting Perth to deliver to me.
Troy was very helpful with getting me what I needed delivered to a non commercial address by changing a few items I had ordered to suit weight restrictions yet still ending up with essentially what I needed
Maybe look at a different courier on this end as my stuff arrived in Perth on the 6/5/22 and I am not going to recieve it until 19/5/22 and it only needs to travel 300km
15 May 2022
Reply from All Safe Group
Thanks Nat. Unfortunately we are limited with courier options for bulky orders shipped to residential addresses. That's why we asked if you could provide a commercial address. Example if it were only one carton, we could've sent it via Auspost express for you.
great service
Range of products was great, Online purchase was simple, Shipping and delivery was simple and hassle free. there was a minor mistake, one incorrect item was delivered. I notified them and was contacted with helpfull response immediately and the correct item was express shipped that day. excellent service.
7 May 2022
Prompt and very efficient service
Prompt and very efficient service, ordered 1 day received the next. Would recommend to anyone
28 April 2022
Didn't end up getting product,due to…
Didn't end up getting product,due to postage being too excessive especially when it stated flat rate shipping at checkout after our address was put in.it should let us know at checkout the price
Disappointing as we would have liked the items
26 April 2022
Reply from All Safe Group
Hi Sandy,
As we mentioned, we were happy to freight the goods, but our cost was $89 from Sydney to Tasmania (order was worth $120) - we asked if you wanted to pay the difference or provide a commercial shipping address, you declined so we issued a full refund. We do advertise on the header of our page that bulky goods to rural residential areas may be at cost. Due to the quantity, size and weight of our products, it is impossible to add a shipping plug-in to our store. We have no idea on freight costs until the order is packed, weighed and measured.
Very reliable top on eBay for me
Very reliable
Very good communication
Very fast delivery
Perfect I recommend this seller to anyone who don’t need headaches.
9 April 2022
Quick delivery and well priced.
8 April 2022
Great service and an even better price
23 March 2022
Good product range
Good product range. Quick delivery. Easy access to test certificates.
22 March 2022
I noticed that my order was missing…
I noticed that my order was missing some items when I received it. All Safe Group responded almost immediately, and rectified the mistake with no fuss. Excellent customer service.
14 March 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.