allsavingstravel.com Reviews 77

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Sebastian was incredibly helpful and patient with all my questions, taking the time to find the best deal for me as well as the times that worked best for our schedule. I am very impressed with his de... See more

Company replied

Rated 5 out of 5 stars

Renne is truly one of a kind! From the very first interaction, she went above and beyond to make sure my wife and I were not just taken care of—but genuinely valued. Her attention to detail, warmth,... See more

Company replied

Rated 5 out of 5 stars

Ms Piper, was an excellent travel agent. She helped me with all my needs, and stayed on the phone with me throughout my experience completing my travel reservations. I would recommend Piper to my fell... See more

Company replied

Rated 3 out of 5 stars

I hope this is a valid traveling agency. They don’t answer calls and it drop, along with long hold times. I should’ve used the airline website instead. It appears the tickets for my traveling dates ar... See more


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4.2

Great

TrustScore 4 out of 5

77 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Kalyan was expedient in finding the…

Kalyan was expedient in finding the flights I needed. He was attentive to everything that I needed and found the flights that met my needs with several options and recommended the best one for me.

19 March 2025
Unprompted review
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Reply from allsavingstravel.com

Thank you for sharing your experience! We’re so glad to hear that Kalyan was able to find the perfect flights for you. We truly appreciate your feedback and are pleased that his attention to detail and helpful recommendations made a difference. We look forward to assisting you again in the future!

Warm regards,
- AllSavingsTravel Team

Rated 5 out of 5 stars

Denzel was great at assisting me

Denzel was great at assisting me. Thank you for finding the perfect flight.
-Mary Marks

13 March 2025
Unprompted review
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Reply from allsavingstravel.com

Thank you so much for your positive review! We’re thrilled to hear that Denzel was able to assist you and help find the perfect flight. We’ll be sure to pass along your kind words to him.

If you need anything else in the future, don’t hesitate to reach out. Safe travels!


Warm regards,
- AllSavingsTravel Team
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Rated 5 out of 5 stars

Great customer service

Great customer service! It was a pleasure working with Kanye!

12 March 2025
Unprompted review
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Reply from allsavingstravel.com

Thank you for your kind words! We're so glad to hear you had a great experience working with Kanye. We appreciate your feedback and look forward to serving you again!

Warm regards,
- AllSavingsTravel Team

Rated 5 out of 5 stars

Great experience the first time I used the service

This was the first time that I used this service. Daniel assisted me by finding airfare at a good price with good travel times. He explained the process as we interacted. I recommend this service and will happily use the service again, hopefully with Daniel.
I will be contacting them again for a flight to London in 2026.

8 March 2025
Unprompted review
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Reply from allsavingstravel.com

Thank you for choosing our service and sharing your positive experience! We’re delighted to hear that Daniel provided you with excellent support, finding great airfare options with convenient travel times and guiding you through the process.

We look forward to assisting you again, especially with your upcoming flight to London in 2026!

Warm regards,
- AllSavingsTravel Team

Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Angel while booking my plane tickets, and I couldn’t be more grateful for her help! She was incredibly patient, knowledgeable, and went above and beyond to find me the best fare. Angel took the time to explain my options, ensuring I got the best deal without compromising on convenience. Her professionalism and friendly attitude made the whole process smooth and stress-free. If you need assistance with your travel plans, I highly recommend reaching out to Angel—she truly provides top-notch service!

6 March 2025
Unprompted review
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Reply from allsavingstravel.com

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Angel provided you with patient, knowledgeable, and dedicated support to secure the best fare for your travel plans. Your kind words about her professionalism and friendly attitude are truly appreciated.

We look forward to assisting you with your future travel needs!

- AllSavingsTravel Team

Rated 5 out of 5 stars

Denzel was amazing and very helpful

Denzel was amazing and very helpful. He was patient and helped get me best price possible. 5 stars all the way. Thanks

5 March 2025
Unprompted review
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Reply from allsavingstravel.com

Thank you for taking the time to share your experience! We’re delighted to hear that Denzel provided you with helpful and patient support while securing the best price possible. Your kind words and 5-star rating are truly appreciated!

We look forward to assisting you again in the future.

- AllSavingsTravel Team

Rated 5 out of 5 stars

I had trouble booking my flight online

I had trouble booking my flight online, so I got a call from Kari. She was very polite and patient with me. She assisted me with booking my flight and called back after my reservations was confirmed to make sure everything was correct. It was a pleasure working with her.

28 February 2025
Unprompted review
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Reply from allsavingstravel.com

Thank you for sharing your experience with us! We are delighted to hear that Kari was able to assist you with your booking and ensure everything went smoothly. Providing polite, patient, and thorough support is our goal, and we’re thrilled Kari made your experience a pleasant one.

We truly appreciate your kind words and look forward to serving you again in the future.

- AllSavingsTravel Team

Rated 5 out of 5 stars

Cian was a great supporter today

Cian was a great supporter today. Thank you!

26 February 2025
Unprompted review
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Reply from allsavingstravel.com

Thank you for your kind words! We're thrilled to hear that Cian was able to assist you. We appreciate your recommendation and look forward to serving you again! 😊✈️

- AllSavingsTravel Team

Rated 5 out of 5 stars

Evan was very helpful and got us a…

Evan was very helpful and got us a great deal! We will call and use this service again.

21 February 2025
Unprompted review
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Reply from allsavingstravel.com

Dear Melissa Keating,

We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Evan. We’ll pass along the kind words.

We look forward to seeing you again soon and thank you for your feedback.


Kind Regards,
All Savings Travel Service Team

Rated 5 out of 5 stars

Flint was very helpful in getting me a…

Flint was very helpful in getting me a nonstop flight at a reasonable rate to Jamaica. He was very pleasant and patience 😊 while I confirm that the dates and times would work for my trip.

20 February 2025
Unprompted review
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Reply from allsavingstravel.com

Dear Hyacinth Wilson,

Thank you for your kind words! We're thrilled to hear that Flint was able to assist you. We appreciate your recommendation and look forward to serving you again! 😊✈️

- AllSavingsTravel Team

Rated 5 out of 5 stars

Sven provided great customer service…

Sven provided great customer service and follow up to make sure my experience was positive.

13 February 2025
Unprompted review
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Reply from allsavingstravel.com

Thank you for your kind words! We're glad to hear that Sven provided great service and ensured a positive experience for you. We appreciate your support and look forward to assisting you again in the future! Safe travels! ✈️😊

- AllSavingsTravel Team

Rated 5 out of 5 stars

Taylor was so helpful

Taylor was so helpful! She even worked to fix my mistakes! She was supportive but not too pushy! I’m very grateful for her! She was very prompt and always got back to me in a timely manner.

1 February 2025
Unprompted review
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Reply from allsavingstravel.com

Thank you for your kind words! We're thrilled to hear that Taylor was able to assist you. We appreciate your recommendation and look forward to serving you again! 😊✈️

- AllSavingsTravel Team

Rated 4 out of 5 stars

Professional and patient support

Charlotte was very thorough and patient while I took a while to confirm that this was the best deal compared with all of the other websites I'd checked like Kayak and JustFly. It was in fact the best deal by a significant margin once you took into account that the other "deals" didn't include the price you had to pay for a seat, carrying on a bag, etc. Charlotte looked into different dates and parameters for me and I feel confident in my purchase in the end.

19 January 2025
Unprompted review
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Reply from allsavingstravel.com

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Charlotte. Providing thorough and patient support is what we strive for, and it's wonderful to know she was able to help you find the best deal that met your needs.

We’re delighted that you feel confident in your purchase and appreciate you recognizing the value we aim to deliver. Should you need any assistance in the future, don’t hesitate to reach out.

Safe travels, and we look forward to serving you again!

- AllSavingsTravel Team

Rated 1 out of 5 stars

I wish I could give less than one star

I wish I could give less than one star. I made no thought of using this company as they are the rewards points servicer my bank uses. This must be a change because my bank just went through an acquisition. Prior to the acquisition, I had good experiences with the travel rewards. This company though....

I attempted to purchase plane tickets via Krish/AllSavingsTravel. There was no option to utilize my points, but I purchased the tickets anyway on 12/4/2024. On 12/5/2024, I was informed there was a schedule change. I attempted to accept the change, but the link said my purchase was not eligible for the change, and I was offered a refund. I accepted the refund and was informed it was processing on 12/6/2024. It has been 15 business days. I have spent hours on the phone with them. On 12/20/2024 I was told that I would have my refund in 24-48 business hours. I did not. I called today and was told they are still waiting to get the funds back from United Airlines and that it would be another 7 business days. This is not acceptable. It should not be on me to wait for them to get the money back, when they sent it to United within 48 hours. Their company should have to take on that burden, that's why you book accrued liabilities. I am owed $701.90 from this company.

27 December 2024
Unprompted review
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Reply from allsavingstravel.com

Thank you for reaching out. We understand how frustrating schedule changes and refund delays can be, and we sincerely apologize for the inconvenience caused.

Please note that flight schedule changes are determined by the airline and can occur for various reasons, such as operational adjustments, weather conditions, air traffic restrictions, or maintenance requirements. As a third-party booking service, we do not have control over these changes but strive to assist you in managing their impact.

Regarding your refund of $701.90, we are actively working to expedite the process. While we typically wait for funds to be returned before issuing refunds, we understand this delay is frustrating and will do our best to have it processed within 7 business days.

We appreciate your understanding and patience. Should you have further questions, feel free to contact us.

-AllSavingsTravel

Rated 4 out of 5 stars

I got my flight numbers from kayak

I got my flight numbers from kayak, I gave it to the company hoping to get better prices, the prices were the same. I still made the reservation through this company and i will see how it goes

4 December 2024
Unprompted review
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Reply from allsavingstravel.com

Thank you for sharing your experience! We truly appreciate your feedback and the opportunity to assist with your reservation.

If you have any questions or need support with your booking, feel free to reach out to us. We're here to ensure your journey goes smoothly.

Safe travels, and we look forward to serving you again!

- AllSavingsTravel Team

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. I booked travel through my union app from last Ohio to London England and back. When our flight from London arrived at JFK, we were told that our connecting flight did not exist. American Airlines had no record of it. I was stuck at JFK with my 87 year old mother. I tried calling the agency and couldn’t get through their VRU. Luckily a really nice gate agent rebooked us and comped our hotel and transportation. Don’t go through this!

8 September 2024
Unprompted review
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Reply from allsavingstravel.com

Dear Marion Thompson,

We extend our sincerest apologies for any inconvenience you may have encountered during your recent flight.

According to our records, a representative from our schedule change department made several attempts to contact you by phone but was only able to reach your voicemail. Nonetheless, they provided you with the necessary information and alternative options regarding your flight.

Please know that we highly value you as a customer, and we are here to assist you in any way possible. While we cannot change the past, we hope you’ll consider giving us another chance in the future.

We appreciate your patience and understanding.

Sincerely,
AllSavingsTravel Team

Rated 1 out of 5 stars

Purchased tickets to travel on 4-6-24…

Purchased tickets to travel on 4-6-24 but we had a medical emergency to were a family member had to be hospitalized for almost 2 weeks. Called with in 48 hrs to inform all savings travel if the situation and that we needed to cancel or vacation because the person that ended being hospitalized was one of the passengers. We were told that we would be getting a refund due to the nature for the cancellation. Today is 9-2-24 and I am still waiting for them to due my refund. Please he agent is just retyping a script that was probably given to them as a way to put you at ease and say that they are working diligently on your claim and in the hopes that you forget about the refund and keep the money. I have spoken with the airline directly and they have repeatedly told me that when it is a medical emergency and you can provide them with the proper documentation to prove what you are saying is true they will always do a refund. I just got it the phone again with southwest and they are telling me that the funds were released back on 4-4-24. I am ready to take this company to court and sue the living day lights out of them. These guys are a bunch of thieves. Please everyone stay away from this so called travel agency. They should be calling them selves rip you off agency.

4 April 2024
Unprompted review
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Reply from allsavingstravel.com

Dear Jimmy,

We would like to sincerely apologize for the negative experience you encountered. We are still awaiting a response from the airline and are closely following up on the matter.

Rest assured, we are prioritizing this, and as soon as we receive any developments, we will notify you immediately.

We appreciate your patience and understanding.

Sincerely,
AllSavingsTravel Team

Rated 1 out of 5 stars

I booked a flight with them

I booked a flight with them. American Airlines gave them a refund January 20. They keep giving me the runaround about where this refund is. They keep asking for additional business days. They received the money the day American Airlines released it to them. They think we’re stupid. I’m reporting this to my credit card company because this is fraud. I am beyond tired of sitting back and waiting. Just give me back my money! By the way, your customer service is atrocious. They treat people like we’re morons.

20 January 2024
Unprompted review
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Reply from allsavingstravel.com

Dear Mary Guarracino,

We would like to sincerely apologize for the negative experience you encountered.

Upon checking with our backend support team, we have not received any funds from the airline at this time. I apologize for any delay in this matter, and I want to assure you that we are actively monitoring the situation.

Your satisfaction is important to us, and we are committed to resolving this issue as quickly as possible.

We appreciate your understanding and patience.

Kind regards,
All Savings Travel Service Team

Rated 5 out of 5 stars

Molly was amazing --very meticulous and…

Molly was amazing --very meticulous and patient with an itinerary with many parts. We are so grateful. Thank you, Molly!

25 October 2023
Unprompted review
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Reply from allsavingstravel.com

Dear Joan Cohen,

We were thrilled to read your 5-star review of our service. We are glad you felt such a positive experience with our representative Molly. We’ll pass along the kind words.

We look forward to seeing you again soon and thank you for your feedback.


Kind Regards,
All Savings Travel Service Team

Rated 1 out of 5 stars

THIS COMPANY IS A SCAM!!!I paid for a…

THIS COMPANY IS A SCAM!!!I paid for a flight over 4 hrs ago and still have not received a confirmation number. I've called the company and once the guy answered he transferred me to Expedia and they have no booking on record Now they have me on hold with the music playing. BUYER BEWARE!!!!! My review still stands, this company is a scam. They act as if they want to help by replying to this review but still no help. After I finally got through they hung up on me twice when I asked for a refund.

3 June 2023
Unprompted review
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Reply from allsavingstravel.com

Dear Tiara,

Your review is very concerning to us.
Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at investigation@allsavingstravel.com to find out about your recent experience.

Kind regards,
All Savings Travel Service Team

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