My first review of these was not very good. However. They contacted me regarding the review. I explained why I gave such a negative review. Now being fare. I was not aware that a couple of things incl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The cost obviously and how quickly the parcel arrived to my house. But I'm a bit disappointed that only two days after my order sent in you have a further ten percent discount😪
Company replied
I ordered some boots late Sunday - they arrived the next day (Monday)! Faultless service, beautiful Dune boots and absolute bargain price, what more could I want, will always use Allsole for future p... See more
Company replied
Your company are brilliant great boots and shoes and remarkable price .fantastic delivery times as they say dispatch the same day and I think they do mine came within 2 days thanks just order another... See more
Company replied
Company details
- #163 of 214 best companies in Shoe shop
- #242 of 281 best companies in Fashion accessories shop
About Allsole
Written by the company
Useful Links
About Us
allsole is the online footwear destination with the latest luxury footwear. Working with the world’s leading brands to create a collection that offers fashion and functionality. Our collections carry the latest trends from the most in-demand brands including Ugg, Dr. Marten, Vans and more. Whatever the occasion, find the sought-after styles of the season at allsole.
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- 01618 131 478
- allsole.com
4.0
Great
6K reviews
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Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Super well packaged
Super well packaged, eazg to track delivery and rapid turnaround.
A great price made this grest value.
25 July 2025
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Great price!!
Great price!!! Speedy delivery, will definitely buy from you again thank u very much 🫶
20 July 2025
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Awesome company, fantastic service
Allsole is an awesome company, with amazing deals and great value for money, and some serious savings on big brands. My last purchase saved me almost a third of the brands RRP.
The service is fantastic as well with excellent communication. I was notified instantly of my order, which was placed at night, and then updated the next morning when it shipped and provided with tracking. It was delivered the next day! Just 2 working days, and I didn't pay extra for express postage or anything. The boots arrived in perfect condition, including the box which was awesome as they were a gift, thanks to the care in packing them. Honestly, I couldn't find fault with this company even if I wanted to. I can 100% recommend Allsole without any reservations whatsoever.
19 July 2025
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Incorrect size sent
Ordered size and this was confirmed and size 10 sent?
No way to send back without paying £2.99 to return. Why do I need to pay for your mistake.
22 July 2025
Reply from Allsole
Hi Diane,
We regret that the incorrect size was sent and that you have to pay for its return. We will investigate how this error occurred to prevent it in the future.
I have now resolved the issue for you and sent a message with all the details.
Best regards,
Natalia
I'm so happy with my boots
I'm so happy with my boots. I bought them for £62. Very had them for £170. They arrived in two days. I'll be back.
22 July 2025
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Absolutely fantastic price on the Dr…
Absolutely fantastic price on the Dr Martens. 50% off. Ordered on Friday evening and received them by Monday dinner time. Highly recommended and shall be visiting the website again .
22 July 2025
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Hello Liam
Hello Liam
Thank you for your response. However, I must express my disappointment with the outcome and the reasoning provided.
While I appreciate the apology, I find the explanation that this issue is due to "wear and tear" to be both dismissive and disingenuous. The fault in the shoes is not consistent with standard wear but rather suggests a manufacturing defect or poor-quality materials. I take good care of my footwear, and I had reasonable expectations of durability based on the price and brand reputation.
To have an issue arise within such a timeframe and be told that no action can be taken is incredibly frustrating and undermines consumer trust in Allsole and the Birkenstock product. It gives the impression that once an item leaves the warehouse, the customer is left without meaningful support — regardless of how legitimate the issue may be.
While I note that the complaint has been logged, I would appreciate a more appropriate resolution, whether that be a partial refund, replacement, or store credit — rather than a generic apology and a closed case.
I hope your team will reconsider this matter in good faith and uphold the level of customer service your brand claims to value.
21 July 2025
Unprompted review
Reply from Allsole
Hello N,
Thank you for your review.
I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter has now been resolved by our Customer Relations team.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Liam
Take a leap of faith!
Never heard of this site before but I'm so glad I found it. Speedy service from ordering to delivery and constant communication throughout. Have already recommended to friends!
17 July 2025
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Exceptional experience
Exceptional experience. Delivered to my door within 24 hours. DMs were 50% off then was able to use a 10% discount code additionally. Cannot complain about this experience. Overall exceeded my expectations. Thank you. 21.07.2025.
21 July 2025
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
The cost obviously and how quickly the…
The cost obviously and how quickly the parcel arrived to my house.
But I'm a bit disappointed that only two days after my order sent in you have a further ten percent discount😪
20 July 2025
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Excellent service
Excellent service; Quick delivery and brilliant price. Would definitely use this site again. Thankyou
20 July 2025
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Two weeks.. still waiting
Two weeks ago, I placed my second order with Allsole. It has yet to arrive, I have now had a week of platitudes from "customer service", with no evidence of progress.
The first order took a similarly long time to arrive, and again only after intervention. I should have learned.
Very unlikely to order again given the failures experienced.
19 July 2025
Reply from Allsole
Hello Gary,
We appreciate your feedback and regret that your orders experienced delays. We are sorry for the unhelpful customer service interactions. We'll investigate these issues to improve our delivery and support.
A message has now been sent to your account.
Kind regards,
Liam
Reply from Allsole
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
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