All state to state auto transport Reviews 

421
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, often going above and beyond to ensure smooth and stress-free transport services. Many highlight the exceptional customer service, noting quick responses, clear communication, and a personalized approach that addresses concerns effectively. The delivery service is frequently described as timely and efficient, with vehicles arriving on schedule and in perfect condition. Reviewers appreciate the seamless process and the company's ability to provide last-minute services when other companies could not. However, some people mentioned an instance where a vehicle was assigned, leading to issues with responsibility.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their politeness, helpfulness, and excellent... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast shipping and timely manner in... See more

Customer service

People report positive experiences with customer service, highlighting the excellent and professional support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience with William. His customer service truly stands out. From the moment I reached out, he was attentive, patient, and quick to answer all my questions. He kept me updated... See more

Rated 5 out of 5 stars

My husband and I are very happy with the arrangements William Smith set up for out antique car to be transported across the country. He provided a very responsible young man by the name of Vlad who us... See more

Rated 5 out of 5 stars

I'm super happy working with William! We just arranged shipping for two cars — one of them had a very short pickup window — and he handled everything perfectly. He offers great quotes and follows up t... See more

Rated 5 out of 5 stars

Anna Smith has helped my family with 2 transport services so far and I plan on using her for 2 more coming up in the near future. I also plan of mentioning her services to friends and family if they e... See more


Company details

  1. Car accessories shop

Information provided by various external sources

All State To State Auto Transport has been serving united states since 2009 and a big name in vehicle transportation with 100% satisfied customers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

421 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(421)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was surprised how fast everything…

I was surprised how fast everything moved along and the great commo! I got a great quote from Jennifer Lisa and next thing I knew the vehicle was getting picked up next day. The driver was professional and courteous when dropping off my “new” car. I had a great overall experience! Thank you!

8 February 2024
Unprompted review
Rated 1 out of 5 stars

Worst company to work with

Worst company to work with. I paid 1000 dollars to this company to transport my car. They found a driver for 500 dollars and put the other 500 in their pocket. The car arrived late and all scratched, NEVER WORK WITH THIS COMPANY.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

The experience with this company left…

The experience with this company left positive impressions. Their professionalism was evident in timely delivery, impeccable condition of the vehicles, and attentive customer service. We appreciate the high-quality collaboration! :)

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Superb communication

I received excellent communication from William Smith through out the process from pickup to delivery of my car.

He assured me my car would be in good hands and they were very accommodating to my needs.

Thanks again!

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Will called me out the blue, and set me up for transport. I was a bit skeptical at first but his quote was less than on CD.
2 vehicles delivered I am happy, I will use again

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Flawless experience

It was a flawless experience working with these guys, timely communication and great cooperation. Dispatcher Steve Ibrahim had our back throughout the whole transport, would love to work with him again!

24 January 2024
Unprompted review
Rated 5 out of 5 stars

It was the first time shipping my car…

It was the first time shipping my car down to Florida and I wasn’t sure how it would go. However, Peter Cooper was absolutely tremendous, constantly keeping me updated and car arrived just like he promised. We have already booked the return trip with him. I’m not a review writer but after getting the service I did, I wanted to express my gratitude. 10 Stars!!

30 December 2023
Unprompted review
Rated 5 out of 5 stars

Mr William Smith has helped us…

Mr William Smith has helped us transport two vehicles, so far both times. The process was very easy, painless, and I would recommend him in the future for any vehicle transport needs.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

I’m a satisfied customer

William Smith Did Excellent Job From Answering My Questions From Pickup to Delivery. They Came Through And The Car Was Here Within 3 Days. I Highly Recommend All State to State Auto Transport. Don't waste time calling anyone else. Even Their Price is Not Great Its unimaginable. I Usually don't write reviews for any company but this one honestly deserves it. I Feel Extremely Satisfied with their service. William was Super helpful in from car pick up to the driver delivery. Outstanding staff. Great Management & Drivers. My all next vehicle will be through William Smith - All State to State Auto transport. Absolutely Professional. More Than 5 Stars !!

3 December 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Worked with William Smith who organized and guided me through the whole experience. Despite delivery falling on Thanksgiving holiday gotten my vehicle delivered on time

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Incredible experience

In medicine we call it "Patient Centered Care," in the transport of a vehicle, I'm not sure what it would be called. Let's just say 'Customer Centered Care.'

If SUPERLATIVE SERVICE is what you're looking, Call:

DANIEL WILLS at All State to State Auto Transport

Daniel was our "GO TO GUY" in facilitating the transport of my husband's "precious"
Charger from Connecticut to Georgia. Our departure time changed a few times
secondary to medical issues but we found Daniel to always be:

PROFESSIONAL and INFORMATIVE

DEPENDABLE and FLEXIBLE

KIND and TRUSTWORTHY

Flawless service from Daniel throughout the entire process--
You will not be disappointed!

29 November 2023
Unprompted review
Rated 5 out of 5 stars

This transportation company was amazing…

This transportation company was nothing short of amazing. From the initial phone conversation to the actual delivery, everyone was very professional. Special thanks to John Wilson for the consistent communication and getting my bike to me very fast!

14 November 2023
Unprompted review

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