All Things Tennis Reviews 

1,497
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product selection and quality of goods. Many consumers highlight the speedy and efficient delivery service, with items often arriving next day or within a few days. People also appreciate the competitive pricing and the consistently excellent service, noting helpful staff and a smooth overall experience. However, some customers also noted issues with their orders, including receiving incorrect items or having products missing from their delivery. A few other people also felt that their orders were significantly delayed or did not arrive as expected, leading to frustration.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the wide selection of equipment, competitive... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the speed and efficiency,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many customers expressing satisfaction... See more

Price

Customers had positive experiences with price, consistently finding items at competitive or market-leading... See more

Service

People report positive experiences with service, often highlighting the staff's professionalism, knowledge,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fast service and in time. No complaints. 4/5 stars as i have asked for different color strings to that delivered (and have different feel as well). Good service and broad selection. Would recommend ov... See more

Company replied

Rated 5 out of 5 stars

My son has joined his University Padel Team and needed a padel racket. After researching rackets and sites we landed on "All Things Tennis" and found a racket he had on his list. The process of orderi... See more

Rated 5 out of 5 stars

Ordered a head radical pro 2023 version. It was the best price around and available in grip size I wanted. Easy to navigate website and very fast delivery. I spoke with lady on the phone who was super... See more

Company replied

Rated 5 out of 5 stars

Great selection, with relevant information, on the website. Bought a good quality padel racquet on a very good offer. Also just received my new HEAD padel shoes. Fab products, speedy delivery too.


Company details

  1. #13 of 16 best companies in Tennis shop

Written by the company

The UK's leading online tennis shop, we are proud to be an independent business run by tennis experts. Enjoy free next working day delivery and string upgrade offers! All enquiries contact: help@allthingstennis.co.uk number - 0330 133 1378 We have stores in Windsor and London if you'd like to visit us!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,497)

263 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

Great service from the team. Item came very quick too and it was the best priced on the market. Will deffo be buying again from here!!

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid buying if you need your gear on…

Avoid buying if you need your gear on time. My order was guaranteed for (May 21st) I placed order on ( May 15st ). Had important weekend games, but there are zero tracking updates. Tried calling and nobody picks up. Tried emailing and got a bounce-back saying their customer service inbox is completely full. Incredibly frustrating and unprofessional.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

I bought a padel racket and there was a…

I bought a padel racket and there was a good amount of information on the specifications of the racket which I found useful. The price was very competitive. The racket was delivered the next day as promised. Overall a very good experience and would buy again from the company.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Nox padel racket

Really happy with the price of my purchase. I bought the Nox Equation Hard Advanced padel racket. Especially with the additional 10% discount. Free next day delivery included which was perfect.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

All in all had a good experience

All in all had a good experience ordering with all things tennis, their pricing is great and the website was very user friendly, navigating it was easy. I must say there was some slight confusion about my delivery date/delay with my order (these things happen!) though Logan from their customer service team was very helpful at answering my questions, and had the issue resolved quickly. It looks like this is business is thriving at the moment, would recommend.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Not impressed

Ordered an expensive tennis racket, delivered super quick but damaged during transit. Return via DPD. Company do not reply to email, have not followed through on what they say and don't seem to be able to deal with basic customer service. 4 weeks, 4 emails, 5 calls later my refund is on the way - lets see. Wouldn't recommend.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a padel racket which came with…

Ordered a padel racket which came with marks and an air bubble- poor quality from a highly spoken about company.

I emailed about my issue but received no response. I sent the racket back through their returns policy and emailed them to let them know, still no response and currently still no refund..

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

Great experience.
Website very easy to navigate with good product choice and info. Bought tennis racquet, shoes and balls, they arrived very promptly.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed with this company

Very impressed with this company! I placed the order in the afternoon and it was delivered the following morning! And shipping was free. Competitive prices too, would defitiney use again!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing shopping experience

I bought a tennis bag. Great quality and great price!
In 72 hours I had it delivered at no cost.
Simply amazing!
Great service, which is a rarity these days.
I'm extremely pleased to buy from All Things Tennis.
Well done guys!!!

7 May 2026
Unprompted review

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