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Alltricks Reviews 

220,416
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Fabulous. Competitive prices. Extremely fast delivery. I ordered 2 x 250w Powermore batteries at 11.00am on Friday and received them in our shop at 11.00am Saturday. I highlt recommend this company f... See more

Rated 5 out of 5 stars

Good range of cycle helmets in stock, and well priced. Also a great range of delivery options including Express delivery. Very happy again with Alltricks.

Rated 3 out of 5 stars

Il ne m'a pas était possible de cumuler 2 promotions, celles du produit et celle de l'abonnement suite à un appel mail. Il faut que je paye la promotion de l'abonnement à part. Dommage

Rated 5 out of 5 stars

Recently I stuffed up an order. Alltricks did their part to fix my mistake perfectly. The situation was resolved quickly and efficiently. I’ll continue to shop here based on service quality alone. The... See more

Company details

  1. Bicycle Shop
  2. Bike accessories store
  3. Running Shop

About Alltricks

Written by the company

Alltricks est spécialisé dans la vente de matériel et d’équipement pour le vélo, le running et l’outdoor. Depuis 2008 vous retrouvez sur Alltricks un large choix de pièces vélo, de vélos complets et d’équipement pour toutes les pratiques outdoor (VTT, BMX, Route, Running, Trail, Randonnée etc.) parmi les plus grandes marques (Shimano, SRAM, Garmin, Nike etc.). Alltricks a aussi pris le virage de l’électrique et vous accompagne dans l’achat d’un vélo électrique ou d’un VTTAE.

Notre offre de produits permet à tous les sportifs, qu’ils soient débutants ou compétiteurs mais aussi à toute la famille (large choix de vélos enfants, de draisiennes et de textiles), de s’équiper.

Notre univers running vous surprendra avec une sélection des meilleures marques du marché.

Commandez sur Alltricks c’est également bénéficier du conseil de nos experts, de facilités de paiement de la livraison en 24h en France et dans de nombreux pays européens

Alltricks – Spécialiste vélo, running et outdoor !

Written by the company

Intégralité du catalogue en stock

Sur Alltricks, nous proposons à la vente uniquement les produits dont nous disposons en stock. Notre gestion en temps réel vous assure un départ de votre colis le jour même si votre commande est saisie avant 15h. (les commandes validées après 15h le vendredi sont expédiées le lundi.) Votre service clients Alltricks

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

220k reviews

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4.5

All reviews

(220,416)

19,406 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAMMED: Broken e-bike, no motor, and ZERO customer support

I am extremely disappointed and feel completely scammed by Alltricks. I purchased an electric bike (Order #260406T074013950) that arrived as an expensive 30kg paperweight. The battery is damaged, and the motor does not function at all.
I reported these issues immediately, but the company has gone completely silent. I have contacted their support almost every single day for nearly 14 days, and I have received zero feedback. They have my money, and I am left with a broken bike that was clearly not inspected before shipping.
It is unacceptable for a major retailer to ignore a customer after sending a faulty product. I am now forced to escalate this through a bank chargeback and the European Consumer Centre.
⚠️WARNING TO OTHER BUYERS: Avoid this store at all costs. Their "deals" are not worth the risk. Go to a local shop or a store that actually values its customers and provides post-sale support. Save yourself the headache and the financial loss

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

The website and all is just normal, but I have to say that I am really pleased with the way the customer service helps you. Really personal attention and quick communication

25 March 2026
Rated 5 out of 5 stars

What's not to like?

I've just bought the bike I wanted with a genuine 10% reduction on the shop price. Delivery was free and the bike will arrive in the next day or so. What's not to like?

24 March 2026
Rated 1 out of 5 stars

Seller kept both the customer’s money and the carrier compensation after the parcel was confirmed lost.

I want to share my experience with Alltricks regarding a lost parcel and the refusal to refund.

I placed an order which was shipped from France via Chronopost with final delivery handled by DPD in Belgium. The parcel was never delivered to me.

According to the official investigation, DPD and Belgium Ombudsman Poste confirmed that the parcel was lost at their depot in Flémalle and that this information had already been communicated to Chronopost on 3 March.

Despite this confirmation that the parcel was lost during transport and never delivered, Alltricks customer service stated that they would not issue a refund.

More than 30 days passed since the purchase, and the seller still refused to refund the order even after the carrier confirmed that the parcel was lost.

The case has now been escalated through multiple official channels, including:
– a complaint to the Belgian postal ombudsman regarding DPD
– mediation with the La Poste / Chronopost mediator
– a consumer complaint filed with the French consumer protection authority via SignalConso (DGCCRF)

Consumers should be aware that if a parcel is lost during delivery, the seller remains responsible until the goods are physically received by the customer.

An additional important fact: the parcel was officially confirmed as lost by DPD at the depot in Flémalle. This confirmation was communicated to Chronopost and to the seller. The postal ombudsman also confirmed that the parcel was lost.

This means the seller was aware that the parcel had never been delivered and that compensation from the carrier had already been initiated. Despite having both the customer's payment and the carrier compensation for the lost parcel, the seller still refused to issue a refund.

Such behaviour clearly violates basic consumer protection principles and the legal responsibility of the seller for delivery.

I hope this review helps other customers understand how this situation was handled.

17 March 2026
Unprompted review

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