Alltype, Specialist Roofing Supplies Reviews 180

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've placed an initial large order and then a number of small ones as the work progressed. The service and speed provided by Damian at the branch in Shirley (and his team) has been outstanding and sup... See more

Rated 1 out of 5 stars

Terrible performance from Orpington branch. Ordered a few replacement tiles on 14th Sept, automated email confirmation received. Heard nothing for over a week so emailed on 22nd, no response, again... See more

Rated 5 out of 5 stars

I want to express my sincere thanks to Teddy Ahiaku at All Type Roofing for his exceptional support in helping reinstate my trade account. Teddy went above and beyond to make the process smooth... See more

Rated 5 out of 5 stars

Phantastic service. David Richards at reception in the Woolwich branch (White Heart Avenue) was very patient, knowledgeable and helpful with my many queries- he has as great customer - focus and took... See more

Company details

  1. Construction company
  2. Home Furniture Shop

Information provided by various external sources

The most comprehensive range of roofing supplies in the industry. Specialist Vehicles, Technical Support and 90% of orders are delivered from stock...


Contact info

4.2

Great

TrustScore 4 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My timber was due to be delivered on…

My timber was due to be delivered on Friday between 2-3pm and its now Tuesday and still no delivery and no response from emails or phones call, at this moment in time they have the money and I have the stress of chasing up undelivered items and trying to keep customer happy.

12 November 2024
Rated 1 out of 5 stars

Terrible performance from Orpington branch

Terrible performance from Orpington branch. Ordered a few replacement tiles on 14th Sept, automated email confirmation received. Heard nothing for over a week so emailed on 22nd, no response, again on 25th. Sent a WhatsApp message on 28th, eventually got a reply on 30th saying wouldn't be in stock for several weeks. I replied back that day saying can they cancel the order. Then heard nothing, few more chase messages, after 4 weeks got on to credit card company to do a section 75 chargeback, sorted.

14 September 2024
Unprompted review
Rated 2 out of 5 stars

Web site needs improving

Web site needs improving, booked a delivery slot for a tues between 8 and 10am. Got an email o the Monday morning to say it can't deliver tues will have to be weds.
Emailed back no response phoned and no one phoned back.
So come weds tracking suddenly showed failed delivery, phone them up and it hadn't even been sent to the branch for delivery.they did eventually sort it by diverting a lorry to pick it up.
Why say on web site it can be delivered when it can't.

2 November 2024
Rated 1 out of 5 stars

avoid this company

I placed an order for roof tiles to be collected on October 4. After a week with no updates, I emailed for a status check but received no response. A few days later, someone called to ask if I still needed the tiles – which seemed odd, as I obviously wouldn’t have ordered them otherwise. The staff member assured me the tiles would be ready for collection that week and said they’d call when they were ready.

Since then, I’ve followed up via email every week, but as of today, October 27, I still haven’t received any response or an update on the collection status. This delay and lack of communication make me feel as though my order might be considered too small to prioritize.

4 October 2024
Rated 1 out of 5 stars

I ordered on the website "Baby Ridge"…

I ordered on the website "Baby Ridge" after making the transfer I noticed that there was an inaccuracy in the order, i.e. another product "Duży Ridge" so I wrote a correction immediately that there was a mistake, that I wanted "Baby Ridge". I did not receive any response, when I received the parcel I wrote to the supplier immediately that there was a mistake, since then the supplier has not responded to my messages.

7 October 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look