I heard there were some issues with PayPal from previous customers some years ago, but those issue may have been ironed out at this point? I'm sure other reviews in here/responses get into it as wel... See more
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See what reviewers are saying
I bought Crimson Desert last week from Allyouplay. It was my first time purchase of a steam key. Their credit card payment method has 3D Secure, which is a good thing for me. They instantly added the... See more
Company replied
complete shit site. cannot deny cookies, payment just NOT possible with credit card, had to wait between purchase attempts for some stupid reason, if you wanna pay with paypal you need to use the sa... See more
Company replied
I purchased the Crimson Desert Deluxe Edition on the site, but when I tried to use it, it was not available in my country. On the website, I did not see any indication that it was region-locked. I e... See more
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Company details
Written by the company
AllYouPlay is the newest online store where we try to provide you coolest discounts possible. We strive to give the best customer experience from registration till the end-screen.
Contact info
Reguliersbreestraat 42-C, 1017 CN, Amsterdam, Netherlands
- support@allyouplay.com
- allyouplay.com
You should know
4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
complete shit site
complete shit site. cannot deny cookies, payment just NOT possible with credit card, had to wait between purchase attempts for some stupid reason, if you wanna pay with paypal you need to use the same email address...
never had any of those problems with the competitors. avoid.
9 September 2025
Unprompted review
Reply from ALLYOUPLAY
Hello Steve,
We’re sorry to hear about your negative experience. Let us clarify a few points:
Credit card payments: These should generally work worldwide. If you experienced issues, it may depend on your country or card provider. Please reach out to us at support@allyouplay.com
so we can investigate the matter further and compensate you for the inconvenience.
Waiting between purchase attempts: This is an intentional security measure designed to protect our customers by preventing fraudulent bot activity.
PayPal email requirement: We require the same email address to be used in order to prevent hacked accounts from being misused for unauthorized purchases.
Cookies: We know this area needs improvement, and we’re actively working on better cookie options.
At ALLYOUPLAY, our commitment is to protect our customers and ensure the gaming industry remains a safe and fair space. While competitors may take different approaches, we believe these measures are necessary to safeguard our players.
We kindly invite you to contact us at support@allyouplay.com
with your details, so our team can review your case and provide the appropriate support and compensation.
Best regards,
ALLYOUPLAY.COM TEAM
No support at all with YouChooseGaming
No support at all with YouChooseGaming, search bar doesn't work, no way to find contact for support, Can't even log in with you choose gaming. Worst gift ive been given
7 September 2025
Unprompted review
Reply from ALLYOUPLAY
Hello Jim ,
Thank you for your feedback. We're very sorry to hear about the frustrating experience you've had.
It appears your review is intended for YouChooseGaming, not for our company, ALLYOUPLAY.COM. It's easy to get the names mixed up, but we want to make sure your valuable feedback gets to the right place. We recommend searching for "YouChooseGaming" on Trustpilot to leave your review on their page so they can address the issues you've faced with logging in, their search bar, and customer support.
We hope you are able to get this resolved.
Best regards,
ALLYOUPLAY.COM
Fantastic experience
Fantastic experience! Smooth transaction via PayPal, Steam code immediately, activated with no issues on Steam! Thank you!
4 September 2025
Unprompted review
Reply from ALLYOUPLAY
Hi John,
We are happy to see your 5-Star review!
We're so happy to hear that your first experience with us was so smooth. It's great that the PayPal option and instant key delivery worked perfectly and that you had no trouble activating your key on Steam.
We really appreciate your business and hope to see you back for more games soon!
Best regards,
ALLYOUPLAY.COM
Had some issues with the payment at…
Had some issues with the payment at first. Needed to provide my PayPal email: weird? Never seen that before? And when I provided it and clicked to proceed, it didn't do anything. Had to refresh the page first. Apart from that: got the key within seconds after paying and worked just fine.
3 September 2025
Unprompted review
Reply from ALLYOUPLAY
Hi Kevin,
Thanks so much for taking the time to leave us a review. We're really sorry to hear you ran into a couple of snags with the payment process. That's definitely not the smooth experience we aim for, and we appreciate you bringing it to our attention.
We're glad to hear that everything worked out in the end and that you got your key so quickly! Your feedback is super helpful and will definitely help us look into how we can make the payment process even better for everyone.
Thanks again for sticking with us!
Best regards,
ALLYOUPLAY.COM
I need help
I need help. I bought the game and I can't activate it. What should I do?
I bought the game and it's blocked in my country. No, Global, can you please help me or refund my money?
1 September 2025
Reply from ALLYOUPLAY
Hello,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the issues you experienced with your recent purchase and the frustration this has caused.
We understand that the key you received was not compatible with your region. This is a situation we take seriously, and we are very sorry for the inconvenience. As requested, we have processed a full refund for your order. The funds should be back in your account shortly.
Our Csutomer service representative has been notified you about refund.
We appreciate you giving us the opportunity to resolve this.
Best regards,
ALLYOUPLAY.COM
Reply from ALLYOUPLAY
Hello Henrik
Thanks so much for the fantastic review,
We're really glad to hear that you had a smooth purchase and were able to get your key right away. Making sure our keys are available instantly is something we work hard on, so it's great to know you had a positive experience.
We hope to see you again soon for your next game!
Best regards,
ALLYOUPLAY.COM
5/5 will order again!
Got the key right away, it worked successfully and the price was very reasonable! I also appreciate the ability to use Paypal to pay!
27 August 2025
Unprompted review
Reply from ALLYOUPLAY
Hello!
Thanks a ton for the amazing 5/5 review! We're so happy to hear that you got your key right away and that everything worked perfectly for you. It's awesome to know that you found the price reasonable and that our PayPal option made things easier.
We can't wait to have you back for your next order!
Best regards,
ALLYOUPLAY.COM
i still have no gotton my key
i am going to sue and try to shut you down if i dont get my key in the nest 3h
21 August 2025
Unprompted review
Reply from ALLYOUPLAY
Hello,
We are truly sorry to hear about your disappointment. At ALLYOUPLAY.COM, we take customer satisfaction very seriously, and we want to clarify the situation for both you and anyone else reading this.
The product you purchased was clearly marked on our website as "temporarily unavailable for instant delivery," with a notice explaining that delivery could take up to 14 days. This information was displayed on the product page to ensure that all customers are aware before completing their purchase. We apologize that this detail may have been overlooked, which understandably led to frustration when the key was not delivered instantly.
As soon as you reached out, our support team promptly responded to your ticket. We offered you the option to either wait for the key or receive an immediate refund, but we have not yet received a response from you. We kindly ask you to check your email, including your spam folder.
Your feedback is valuable to us, and we will use it to continue improving how we highlight stock availability so that there is no room for misunderstanding. Our goal is always to provide a smooth, safe, and reliable shopping experience.
Thank you for sharing your experience, and we sincerely hope to serve you better in the future.
Best regards,
ALLYOUPLAY.COM
SCAMMERS Didn't receive my key after…
SCAMMERS Didn't receive my key after more than 24hrs
21 August 2025
Unprompted review
Reply from ALLYOUPLAY
Hello Michel,
We’re truly sorry to hear about your disappointment. At ALLYOUPLAY.COM, we take customer satisfaction very seriously, and we want to clarify the situation for both you and anyone else reading this review.
The product you purchased was clearly marked on our website as “temporarily unavailable for instant delivery”, with a notice explaining that delivery could take up to 14 days. This information was displayed on the product page to ensure that customers are aware before completing their purchase. Unfortunately, it seems this detail may have been overlooked, which understandably led to frustration when the key was not delivered instantly.
As soon as you reached out to us, our support team did their best to respond to your ticket promptly.
You chose the refund option, which we processed successfully without any delay. We are glad that this was resolved, though we regret that the process caused you stress.
We want to emphasize to both you and future readers that ALLYOUPLAY.COM is not a scam site. We have delivered thousands of game keys to customers worldwide, and whenever a product is temporarily out of stock, we make sure to communicate this transparently and provide alternatives so that no customer is left without a solution.
Your feedback is valuable to us, and we will use it to continue improving how we highlight stock availability so that there is no room for misunderstanding. Our goal is always to provide a smooth, safe, and reliable shopping experience.
Thank you for sharing your experience, and we sincerely hope to serve you better in the future.
Best regards,
ALLYOUPLAY.COM
Honestly unsure
Honestly unsure about this website.
Most of the reviews seem to be excellent 5/5 so maybe my negative experience is a once off, (except for the negative reviewers who had the same issue as me)
This is just my experience, clearly as can be seen from other reviewers, your experience may vary.
I purchased a copy of Subnautica via this website but the key never arrived. I pressed the button to reveal key and was greeted with no key. So i refreshed the page and tried again and then it said already redeemed.
I reached out to support and to be fair they were fast and helpful in refunding me but still this seems to be happening pretty frequently to people in these reviews and for a long time now.
Honestly judging from the reviews, one can give them a go and if the order falls through, their support is solid enough so they can fix your issue.
Edit: I dont really learn from my mistakes so i foolishly placed the same order with a discount code provided to me by support and it happened again . .
21 August 2025
Unprompted review
Reply from ALLYOUPLAY
Hello,
Thank you for your candid and comprehensive review. We sincerely regret that you encountered significant issues with your order, leading to a negative experience on both occasions. We understand your concerns regarding the perceived frequency of these issues and apologize for the frustration and inconvenience this has caused.
We have temporary measure, we have also added a label to the product that says: "Instant delivery is not available for this product." We ask you to please take note of these kinds of labels, as they provide important information for your purchase.
We are, however, deeply grateful for your acknowledgment of our support team's efforts in providing a fast and helpful refund. Your feedback, particularly the comment that our support is "solid enough so they can fix your issue," is a testament to our team's commitment to our customers.
We are taking your feedback very seriously. The issues you described, where the key was not provided upon purchase, are being investigated with the highest priority. We are actively working to identify and rectify the underlying system problem to ensure a seamless experience for all future orders.
We genuinely appreciate your patience and for bringing this matter to our attention. Your insights are invaluable as they help us to improve our services and prevent similar issues from affecting other customers.
Best regards,
ALLYOUPLAY.COM
Great customer support
Had a problem downloading the purchased game on Steam at first (directions were not obvious), but was able to resolve issue with Support email, thanks! Happy customer.
20 August 2025
Unprompted review
Reply from ALLYOUPLAY
Hello,
We sincerely thank you for your positive 5-star review.
It is our commitment to provide exceptional customer support, and we are glad that our team's efforts resulted in a positive outcome for you. Your satisfaction is our top priority.
We appreciate your patronage and look forward to serving you again in the future.
Best regards,
ALLYOUPLAY.COM
Got what I wanted
Got what I wanted. Use credit card with no foreign transaction fee.
20 August 2025
Unprompted review
Reply from ALLYOUPLAY
Dear Tim,
Thank you for your fantastic 5-star review! We're thrilled to hear that you loved our service!
We're always working to make our process as seamless and cost-effective as possible for our international customers, and your feedback is a great confirmation of our efforts.
We truly appreciate you choosing us and taking the time to share your positive experience. We look forward to serving you again soon!
Do not forget to recommend us!
Best regards,
ALLYOUPLAY.COM
Smooth Experience!
This was my first order with All You Play. I had never heard of the website until seeing a deal on GG.deals (a deal aggregator). I experienced no issues with ordering the game I was interested in (Bloomtown: A Different Story), and am very satisfied with the pricing. I will definitely buy from All You Play again in the future!
15 August 2025
Unprompted review
Reply from ALLYOUPLAY
Hello Harrison,
It's wonderful to see your 5-star review for our store! We're so glad we could provide you with a great experience.
Knowing that you're satisfied with our service, we would be incredibly grateful if you would consider recommending us to your friends.
You are always welcome here.
Enjoy your game!
Best regards,
ALLYOUPLAY.COM
Perfect
The page was easy to use and order, had no issues when paying and you can see details of your oder. Perfect!
17 July 2025
Unprompted review
Reply from ALLYOUPLAY
Hello,
Thank you for your exceptional 5-star review, particularly your commendation of our page's ease of use and the seamless ordering process. We are delighted to hear that you encountered no issues during payment and that the order details were clearly visible. Your feedback, "Perfect! The page was easy to use and order, had no issues when paying and you can see details of your order. Perfect!", is highly valued.
Our objective is to provide an intuitive and efficient platform for all users, and we are pleased that your experience aligns with this goal.
We appreciate your patronage and look forward to providing you with consistently perfect experiences in the future.
Best regards,
ALLYOUPLAY.COM
Excellent experience
Excellent experience! A++
My first purchase and had no problems at all. All the keys redeemed instantly on Steam.
5 August 2025
Unprompted review
Reply from ALLYOUPLAY
Hello ,
We sincerely thank you for your 5-star review!
We are delighted to hear that your first purchase was an "Excellent experience! A++" and that you encountered no problems, with all keys redeeming instantly on Steam.
It is our commitment to provide a seamless and efficient process for all transactions, particularly for new customers, and your feedback confirms that we are successfully meeting this objective. We are especially pleased that the key redemption process was instantaneous for you.
We appreciate your patronage and look forward to providing you with similarly excellent experiences in the future.
Best regards,
ALLYOUPLAY.COM
Easy and Quick
Easy to use, codes were immediately available on the site after processing the payment which only took a few min.
31 July 2025
Unprompted review
Reply from ALLYOUPLAY
Hello,
We sincerely thank you for your positive 5-star review. We are delighted to hear that you found our service "Easy and Quick" and that the codes were immediately available on the site after a brief payment processing period.
Our primary objective is to provide a seamless and efficient experience for all of our customers, and your feedback confirms that we are meeting this goal. We are particularly pleased that our process for code delivery met your expectations.
We appreciate your patronage and look forward to serving you again in the future.
Best regards,
ALLYOUPLAY.COM
I never received what I paid for.
1 August 2025
Reply from ALLYOUPLAY
Dear Daniel Weiss,
Thank you for bringing this matter to our attention. We sincerely regret to learn of your dissatisfaction and the impression that you did not receive what you paid for.
Upon a thorough review of your order, we have confirmed that the product key was delivered to you at the time of purchase. Furthermore, our records indicate that the code was subsequently revealed by you.
We understand that technical issues can occasionally arise, and we have sent a follow-up email to the address provided with instructions on how to access your key and with the key itself, in case you are experiencing difficulty locating it.
Should you require any further assistance, we encourage you to respond to our email or contact our support team directly. We are committed to ensuring your complete satisfaction.
Thank you for your understanding.
Best regards,
ALLYOUPLAY.COM
Reply from ALLYOUPLAY
Hello Curt J,
We extend our sincere gratitude for your excellent 5-star review! We are delighted to learn that your initial experience with us, encompassing both joining and your first purchase, has been positive. Your feedback is greatly appreciated.
It is our objective to provide a seamless and satisfactory experience for all new customers, and we are pleased that we have met your expectations thus far.
We value your patronage and anticipate continuing to provide you with exceptional service in the future.
Best regards,
ALLYOUPLAY.COM
I don't think they are legit
I don't think they are legit. Seems like a scam site. I keep trying to add games to cart and it has an error that says 'Product is not published'. I took a picture of the screen but I can’t figure out how to upload it.
25 July 2025
Unprompted review
Reply from ALLYOUPLAY
Hello,
We sincerely regret to learn of the difficulties you encountered while attempting to add games to your cart, specifically the "Product is not published" error. We understand that such an experience can lead to concerns regarding our legitimacy, and we apologize for any distress or inconvenience this may have caused.
Please be assured that ALLYOUPLAY.COM is a legitimate and reputable platform. The error message "Product is not published" typically indicates that a particular product listing is either undergoing updates, is temporarily out of stock, or has been delisted by the publisher. This is a technical status and not an indication of fraudulent activity.
We are actively working to enhance our website's user experience and ensure that such technical messages are presented more clearly and are less prone to misinterpretation. Could you contact us at support@allyouplay.com?
We are committed to resolving this issue and restoring your confidence in our service.
Thank you for bringing this matter to our attention.
Best regards,
ALLYOUPLAY.COM
Ordered a game yesterday and never…
Ordered a game yesterday and never received a key, reached out to support on their Discord and their main support email and the email delayed in syncing to my junk folder. They went ahead and refunded it.
19 July 2025
Unprompted review
Reply from ALLYOUPLAY
Hey Mo Taei,
It looks like there was an unexpected problem within our system that unfortunately prevented your key from being delivered automatically. We've also found your recent email to our support team and have responded to it directly.
To make up for this, we've gone ahead and issued a full refund for your order. You should see that reflected in your account soon.
We're really sorry for this slip-up and the inconvenience it caused. We're actively looking into what went wrong to make sure this doesn't happen again.
Thanks for your patience and for reaching out. We hope you get to enjoy your game soon!
Best regards,
ALLYOUPLAY.COM
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