Al Madina Enterprises Reviews 12

I received exceptional QNAP support from Al Madina Enterprises. When my device experienced a critical failure, their team was able to expertly navigate the issue and retrieve my compromised data with impressive efficiency. They are a highly reliable and professional support team.

Extremely good and quick service. I was able to order my NAS and receive it in a timely manner well below the market price that other websites and vendors were selling it at.
Highly recommended 10/10

I had a very good experience working with Al Madina Enterprises. Their team was professional, responsive, and supportive throughout the process. They provided timely communication and ensured everything was handled smoothly. The service quality was excellent and the staff was cooperative and helpful. I would recommend them to others looking for reliable services.

Outstanding professional service at every step.
Zain is extremely helpful and knowledgeable and purchasing a brand new Synology NAS was effortless with delivery to Lahore in 2 days.
I have been using Synology for 11 years and was initially reluctant to purchase from Pakistan but AME and Al Madina actually offer far better services than the supplier I initially purchased 2 NAS's from in Dubai.
Save yourself the trouble and look no further for all your storage needs.

Support given by Al Madina Enterprises is outstanding.

We had a very positive experience working with Al Madina Enterprises. Their support was prompt and highly professional. The technical team demonstrated excellent product knowledge and handled our requirements efficiently. Communication was clear, and issues were resolved without delay. Highly recommended for reliable and professional service.

Thank you for your time during the session and coordination during our deployment session. Synology NAS solution has been successfully deployed into production environment and is currently operational.

Following the training session, we have concluded the following technical milestones:
Physical Deployment 
Firmware Optimization
Storage Pool
RAID Configuration
Logical Volume Management
SSD Cache
Network Interface Bonding for Load Balancing or increase bandwidth
User Management
Automated Scheduling
Replication & Sync

The system is currently reporting a "Healthy" status across all storage pools and services. The knowledge transfer provided during the session covered the basic management and monitoring of these features.

We had originally purchased our NAS from Al Madina Enterprises about 7 years ago, so when it suddenly failed, we reached out to them again — even though it was long out of warranty. Their response was simply, “Sir, please send it to us, we will see what we can do.” That alone was very reassuring.

Unfortunately the unit itself had permanently failed, but our data was still there. Instead of just giving up on it, they carefully recovered all our data, recommended a new Synology NAS, and handled the complete data migration and RAID setup for us at a very reasonable cost.

To make things more challenging, the new NAS was mishandled by the courier and had to be sent back again. Even then, their team didn’t step back — they rebuilt the RAID, restored the data that was affected, and made sure everything was fully ready before sending it back to us in Lahore. They even guided me through the final setup so everything worked perfectly.

As a young entrepreneur running a growing design firm (MAS Designs), and not being a very tech-savvy person, this whole situation was honestly quite stressful and worrying for me. But Fasih and Fawad handled everything with such patience and care that all of that stress simply went away.

Having partners like Al Madina who genuinely care about their customers and their data gives us huge confidence as a business. The level of service we received — even after 7 years — is rare. Truly grateful and highly recommended.

Al Madina Enterprises provides excellent services with professional support. The team is cooperative, responsive, and always ready to help. Highly satisfied with their services.

Amazing people, excellent experience, very cooperative people, specially "Rohan" at Al Madina Enterprises prompt costumer service and after sales service. Purchased 3rd time and continued.

Dear Zain
“Thank you very, very much for making my work easier. We were very worried about this merging matter. Many thanks to Fasih Bhai as well, who also made our work easier.

It was great working with them, they guided us from start finish, and were very cooperative, i cant recomend them enough