Almondandsonscatering Reviews 5

Poor service, food substituted without notification turned up before id asked them to I hadn’t even arrived at the venue so the food was sitting out for longer than id like took 3 days to pick the dirty equipment up then try to avoid giving back the deposit I had to put in a fraud claim and judging by the reviews they do this a lot

Every went ok u til don't respond when collecting and then collect equipment and cleaned by my self, staff and family

Telling other people I lost equipment when didn't due fact event where was held for them catering my mum works in and all staff know me n obv mum n said got collect by them

Event was 24th Aug..... got response 19th Sept saying went away 2 weeks and message got archived and asked for details to resend deposit...... now on 2nd Oct no deposit and been blocked

Welcome for any 1 to message me and ask as have all conversation between me and almond and sons

Tbh I've had lot ppl message me over them as seems to be doing this to alot of people so given people a warning

Do not use Almond and Sons for anything. Not only did they provide the wrong food, which was disgusting and tasted 2 days old. Once they get their equipment back they stop all communication and keep the refundable deposit. From what I have read, and people I have spoken to, they do this all the time. Please take this advice, avoid them at all costs. Duncan Almond is a con man, who i now have to take to court to try and get my money back.

DO NOT BOOK WITH ALMOND N SONS !!!!!!

I booked Almond n Sons to provide catering, a DJ, and decorations for my nan’s 60th birthday. My nan is on palliative care with terminal cancer. The service was extremely poor, and despite repeated promises, I have still not received my refund.

The company insisted they would only refund my deposit after collecting their food trays. I messaged them continuously for two days before the trays were finally collected – during this time food was left rotting in the venue. They had already promised me a refund for missing food and even apologised for the DJ, who refused to change music. However, they repeatedly lied, claiming they had been in contact with the venue and attempted collection. Once they eventually collected the trays, they delayed a further two days before saying they still had not looked to see if the trays were in a good condition. Once they had checked the trays they said “I will refund you once I get a chance”.

The food was appalling. The scouse was lumpy, the curry contained hardly any meat or vegetables, and the rice was stuck to the tray. The hot trays did not feed anywhere near the 50 people each they were supposed to. Some items were missing, while others were substituted without even telling me. The quality was disgusting – I would not have given it to my dog.

The DJ was just as bad. When we asked them to change the music, they said: “this is what she wants 🤣🤣” and was very rude to everybody who spoke to him– completely unprofessional.

After waiting five days from when the trays should have been collected, I contacted my bank. Almond n Sons then claimed they could not refund me because their account was “frozen.” My bank confirmed their account had already been unfrozen. When I challenged the company, they continued to deny it. My bank advised that if the account was still frozen, it was likely because of another investigation – or because the company did not have the funds to pay me back.

I later discovered several negative reviews describing the same pattern: failure to refund, failure to compensate for cancelled events, and customers being blocked when they chased payment. One review described a wedding that was ruined when Almond n Sons sent a child to DJ, delivered the buffet 90 minutes late in a taxi with cold and missing food, and left it without set-up or utensils – the DJ was even expected to handle the food. Like me, they reported that trays of food were left to rot at the venue for days.

The company never once asked for my bank details to process a refund. Instead, they had me transfer money into two different accounts under two different names, claiming they were having “issues with Monzo” and were temporarily using a personal account.

I messaged them again today warning I would go to the police if I was not refunded. They read my message but ignored it.

This party was meant to be a special occasion for my nan, but instead my family spent over £1,000 on unsafe food, missing items, and an unprofessional DJ. The company has refused to refund me, lied about their bank account being frozen, and there is clear evidence of repeated dishonest behaviour

DO NOT BOOK WITH ALMOND N SONS !!!!!!

DO NOT BOOK WITH ALMOND N SONS

After posting in a DJ group on Facebook looking for someone to help with my mum’s 60th birthday party, Almond n Sons Catering reached out offering their full party package. I had explained that my mum is receiving palliative cancer treatment and that we wanted to make this birthday as special and stress-free as possible

At first, it felt like a great solution. A company that could take care of everything seemed ideal, especially with everything our family is already going through. But sadly, it turned out to be one of the most stressful and disappointing experiences we’ve had.

This company has shown no interest in building a reputable business. They’ve made excuse after excuse and have still not returned our deposit, despite repeated attempts to contact them.

It’s become clear that this is not an isolated incident. There are numerous negative reviews describing the same pattern: unfulfilled services, unsafe food, poor communication, and refusal to refund customers — all while offering more excuses to delay or avoid repayment.

Avoid this company at all costs. They are not trustworthy and should not be offering services to the public.