While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cryptocurrency Service

Written by the company

Alpacoin is a cutting-edge cryptocurrency trading company dedicated to providing fast, secure, and intelligent trading solutions. Combining advanced analytics, real-time market insights, and user-friendly tools, Alpacoin empowers traders of all levels to maximize their digital asset investments and stay ahead in the dynamic crypto market.


Contact info

You should know

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Alpacoin scamers I traded with them a few days then they…

I traded with them a few days then they made me make a small withdrawal after that they said I.
Must deposit more money when I refused the agent started swearing on the phone, its a obvious scam where you withdraw a few dollars then they say they can be trusted & to deposit $100s some times thousands then your scammed. I went on the site tried to withdraw my remaining funds but its not allowing it. Definite Scammers.
After my first review I got to withdraw some funds but straight after the withdrawal I couldn't log back in my account is closed, they contacted me trying to say that I closed it but that's not true, why would I close it when I had funds in the account also they kept asking .e to retract my review which I won't

13 April 2026
Unprompted review
Alpacoin logo

Reply from Alpacoin

We’re sorry to hear about your experience and any frustration it may have caused.

We can see that you were able to make a withdrawal, which shows that withdrawals are functioning. However, we take your concerns seriously—especially regarding communication with our agents, as this is not the standard we aim to provide.

If you wish to stop using the platform, you can simply send an email requesting account termination, and our support team will assist you promptly. If you are experiencing any issues with withdrawing your remaining funds, please include those details in your email so we can investigate and resolve the matter as quickly as possible.

Your feedback is important to us, and we are here to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look