Simple, reliable, convenient top-up with crypto stablecoins. A little bit substantial spread in BTC (60USDT approximately). Crypto withdrawals take more time then deposits. Wait for 24 hours and then... See more
Company replied
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See what reviewers are saying
Absolutely awful. I v've never seen worse company. I transferred money to deposit account but forgot tag. Every baby knows that without tag usdt go to Alpari 's account. The people from Alpari spen... See more
Company replied
So far so good. I am using them for a year and so far the spread and price feed on ECN account are good. Commissions are low, so I like the trading conditions they offer. What I don't like is th... See more
I am very dissatisfied with Alpari and I will no longer trade with this broker. All candles show gaps between open and close, and there are strange shadows that completely distort price action. The ca... See more
Company replied
Company details
Written by the company
Alpari is one of the world’s longest-established global financial trading brands trusted by 1+ million clients, with a footprint in a large number of countries worldwide. We offer a comprehensive trading service that aims to provide traders of all kinds with a gateway to global opportunity, which is reflected in our dedication to building products and services clients value and serves everything they would need to access and trade hundreds of instruments across the FX, Metals, Commodities, Indices, Stocks and Crypto markets with spreads starting from zero, ultra-low commissions, and great leverage to maximise opportunities; in addition to secure payment systems with more than a dozen regional and global payment options to safely deposit or withdraw trading funds. We offer competitive pricing, rapid execution, an array of trading tools, advanced trading platforms and free access to financial news and analysis to help our traders on every step in their trading journey. We cater to every trading enthusiast, as we provide a complete online educational service, a customer service hotline in the trader’s local language and the confidence to start trading, knowing that we have our clients’ best interests at heart.
Contact info
Bonovo Road – Fomboni, Island of Mohéli – Comoros Union, Fomboni, Comoros
- +44 2045 771951
- alpari.com
Breach of guidelines
Well I just tried trading BTC on your…
Well I just tried trading BTC on your platform but the fee for opening position seems like alpari is eager to steal customer's money ... I don't mean stealing in a hidden way just their fees for opening position in cryptos is so unfair and is not even close to the fee that other exchanges take from traders for opening a single position
5 September 2025
Reply from Alpari
Dear Saeid,
Thank you for your feedback. Please note that trading fees, including those on BTC, are clearly outlined in our terms and depend on market conditions and account type. These are not hidden charges, and Alpari does not take funds unfairly.
For a detailed review of your case, kindly reach out via: https://alparisupport.zendesk.com/hc/en-gb/requests/new
Best regards,
The Alpari Team
1st time i saw in trading..
1st time i saw in trading... The platform take 233 rupees for 500 rupees deposite
3 September 2025
Reply from Alpari
Dear Mohammed,
Thank you for sharing your feedback. Please note that charges on smaller deposits are applied by payment service providers, not directly by Alpari. To avoid such fees, we recommend depositing above the minimum threshold where no charges apply.
For clarification on your case, kindly reach out via: https://alparisupport.zendesk.com/hc/en-gb/requests/new
Best regards,
The Alpari Team
Reply from Alpari
Dear Rashid,
Thank you for your positive feedback. We’re glad to hear that you’ve had a very good experience with Alpari. Your support is greatly appreciated.
Best regards,
The Alpari Team
everything is fine
1 September 2025
Reply from Alpari
Dear Konstantin,
Thank you for your kind feedback. We’re glad to hear that everything is fine with your experience at Alpari. Your support means a lot to us.
Best regards,
The Alpari Team
Reply from Alpari
Dear Mohamed,
We’re sorry to hear that you faced difficulties contacting us. Please submit your request securely via our support channel here:
https://alparisupport.zendesk.com/hc/en-gb/requests/new and our team will assist you directly.
Best regards,
The Alpari Team
Alpari offered double price bonus but…
Alpari offered double price bonus but when I transfer money I didn't receive the bonus
12 August 2025
Reply from Alpari
Dear Roshanak,
We’re sorry to hear about the issue you experienced with the bonus. Please note that bonuses are subject to specific eligibility criteria and conditions.
Kindly share your account details securely via our support portal here: https://alparisupport.zendesk.com/hc/en-gb/requests/new so our team can review your case and assist you directly.
Best regards,
The Alpari Team
Alpari is the best for Iranian people
I would like to express my gratitude to Alpari for all their supports and kindness, especially to Mr. Koroush from Iran for his guideness. And finally I want to thank me for my best choice that I have made in my entire life.
12 August 2025
Reply from Alpari
Dear Mehrdad,
Thank you for your wonderful feedback. We’re delighted to hear that you value our support and guidance, and we truly appreciate your kind words. It’s great to know that you consider choosing Alpari one of your best decisions.
Best regards,
The Alpari Team
I have been with Alpari for many years
I have been with Alpari for many years. The deposits, withdrawals and support have worked well and I am happy with it. Although I have not made a profit, this has been due to my performance. Although I am based in Switzerland and have the option to use any broker, I will continue to use Alpari.
10 August 2025
Reply from Alpari
Dear Mohammad,
Thank you for your long-term trust and for sharing your experience with us. We’re pleased to hear that you’re satisfied with our deposits, withdrawals, and support. Your continued choice of Alpari, even with many options available, means a great deal to us.
Best regards,
The Alpari Team
Suggest Trading view platform
All thing are great but if you bring the "trading view app" to us, ever thing will be wonderfull
11 August 2025
Reply from Alpari
Dear Mehdi,
Thank you for your feedback and suggestion. We’re glad to hear you’re satisfied with our services and appreciate your recommendation regarding the TradingView platform. We’ll share your input with our team as we work to enhance our offerings.
Best regards,
The Alpari Team
Good experience
10 August 2025
Reply from Alpari
Dear Viji,
Thank you for your positive feedback. We’re glad to hear that you had a good experience with us. Your support is greatly appreciated.
Best regards,
The Alpari Team
Welcome bonus not yet credited despite…
Welcome bonus not yet credited despite being confirmed in the site while adding money
12 August 2025
Reply from Alpari
Dear Adrian,
We’re sorry to hear about the delay in receiving your welcome bonus. Please note that bonuses are subject to specific eligibility criteria and processing steps.
Kindly submit your account details securely via our support portal here: https://alparisupport.zendesk.com/hc/en-gb/requests/new so our team can review your case and assist you.
Best regards,
The Alpari Team
Issue won't get resolved soon you guys…
Issue won't get resolved soon you guys take too long time to process any thing like it takes more than 5 Days to verification and it it still doesn't get verified you hold the money if I had applied for a withdrawal it's neither in alpari account not in my bank account no proper response same repeated response it more than 15 to 20 mins to reply for a normal chat
7 August 2025
Reply from Alpari
Dear Haroon,
We’re sorry to hear about the delays you’ve experienced with verification and withdrawals. We take such concerns seriously and would like to review your case in detail.
Please submit your account details securely via our support portal here: https://alparisupport.zendesk.com/hc/en-gb/requests/new so our team can investigate and assist you directly.
Best regards,
The Alpari Team
Very bad trading app and my money is…
Very bad trading app and my money is stuck no withdrawa available
6 August 2025
Reply from Alpari
Dear Muhammed,
We’re sorry to hear about the withdrawal issue you’re experiencing. Please submit your account details securely via our support portal here: https://alparisupport.zendesk.com/hc/en-gb/requests/new so our team can investigate and assist you directly.
Best regards,
The Alpari Team
Sometimes the spread suddenly changes
Sometimes the spread suddenly changes, goes up or down
or the trading volume increases and decreases
in the excitement of the market, trading encounters problems, kind of like the internet slowing down when the problem is not the net
11 August 2025
Reply from Alpari
Dear Mohammad,
Thank you for sharing your feedback. We understand your concern regarding spread fluctuations and trading conditions during high market volatility. Such changes can occur due to liquidity and market activity. We continuously work to maintain stable trading conditions.
For any specific trade-related queries, please contact us here: https://alparisupport.zendesk.com/hc/en-gb/requests/new.
Best regards,
The Alpari Team
Alpari is a nice broker and their…
Alpari is a nice broker and their payments is very fast
3 August 2025
Reply from Alpari
Dear Mostafa,
Thank you for your positive feedback. We’re glad to hear that you find Alpari to be a nice broker and appreciate the speed of our payments. Your support is greatly valued.
Best regards,
The Alpari Team
Reply from Alpari
Dear Jamsheer,
We’re sorry to hear that you feel this way about our services. We’d like to understand your concerns in more detail so that we can address them effectively.
Please submit your account details securely via our support portal here: https://alparisupport.zendesk.com/hc/en-gb/requests/new.
Best regards,
The Alpari Team
In my opinion the platform is good but…
In my opinion the platform is good but some useful tools for trading should be added.
7 August 2025
Reply from Alpari
Dear Bahram,
Thank you for sharing your feedback. We’re glad to hear you find the platform good and appreciate your suggestion to add more trading tools. We’ll share your input with our team as we work to enhance the platform.
Best regards,
The Alpari Team
Sorry to say,Very bad experience with…
Sorry to say,Very bad experience with Alpari..too much delays in withdrawal, if we have any problem no response from anywhere.... No contact number, no email reply... Etc... Etc...
1 August 2025
Reply from Alpari
Dear Devarajan,
We’re sorry to hear about the delays and difficulties you’ve experienced. We take such concerns seriously and would like to review your case in detail.
Please submit your account details securely via our support portal here: https://alparisupport.zendesk.com/hc/en-gb/requests/new so our team can investigate and assist you directly.
Best regards,
The Alpari Team
High commissions and trades do not…
High commissions and trades do not close at their target
4 August 2025
Reply from Alpari
Dear Mohamad,
We’re sorry to hear about your concerns regarding commissions and trade closures. Please submit your account details and trade information securely via our support portal here: https://alparisupport.zendesk.com/hc/en-gb/requests/new so our team can review your case in detail and assist you.
Best regards,
The Alpari Team
I just had a bad experience today…
I just had a bad experience today [5aug2025] . That one time after placing the order app shows that its facing issues . Another time on the same day my stop loss doesn't hit and the trade was automatically exited without hitting the traget and sl . And it also have bad support experience that i just told the complaint to an executive and there was no response from therr side . Does our money have no value . Change in just one minute and crashing causes huge loss bad experience from alpari .
30 July 2025
Reply from Alpari
Dear Abhimanue,
We’re sorry to hear about your experience with the platform and support. We take such concerns seriously and would like to investigate the issues you faced with order execution and your stop loss.
Please submit your account details and trade information securely via our support portal here: https://alparisupport.zendesk.com/hc/en-gb/requests/new so our team can review your case in detail and assist you.
Best regards,
The Alpari Team
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