Alperstein & Associates, LLC Reviews 520

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The overall service is frequently described as excellent, with consumers noting the efficiency and ease of their experience. Reviewers are particularly impressed with the clear explanations and the smooth user experience provided. However, some customers also noted issues related to payment and the overall process. A few people mentioned billing discrepancies or receiving inconsistent information. Some reviewers also expressed dissatisfaction with the fee structure and its impact on the debt resolution process.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising agents like Alex, Marcus, and Renelf for... See more

Service

Consumers find service to be positive. Many reviewers appreciate the detailed explanations of the debt... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers express dissatisfaction with high fees,... See more

Based on these reviews

Rated 5 out of 5 stars

Alex was very patient while trying to catch me and my husband at the same time to combine our profiles and very helpful. He gave us all information needed to understand the process.

Rated 5 out of 5 stars

I am so grateful that I was able to work with Rich. My situation was complicated & I haven’t slept for weeks. Rick guided me thru all the details & gathering the documents he needed to put together a... See more

Rated 5 out of 5 stars

Bob was an exceptional person to work with. He was pleasant funny and very professional. This experience was A+ Thank you Matthew Milardo jr New Haven ct

Rated 5 out of 5 stars

Dwight was absolutely amazing and far exceeded my expectations of what I would get from the phone call! Not only did I leave with a plan in place, he truly went above and beyond explaining the backgro... See more


Company details

Written by the company

At Alperstein & Associates, LLC our attorneys defend you against both national, regional and local creditor companies. In the event you need an experienced attorney, we are on your side to defend you from those creditors and help you resolve your debt. Our team will guide your through all options for putting debt behind you. This will help you make an informed decision and select the solution that best fits your financial parameters. Our lawyers pride themselves on being seasoned trial attorneys, rather than just “litigators.” We place ourselves on each client’s team, working with each client to achieve their goals and minimize obstacles, all the while keeping an eye not only on the short-term result, but on the long-term impact of each client. This allows us not only to help our clients achieve the most favorable outcome, but to be proactive in helping position our clients for their future. Our firm motto is to provide our clients with the highest level of service and representation for the most competitive and affordable rate. Our attorneys focus solely on our clients’ desired result(s). In order to keep our costs down, our attorneys engage in a thorough pre-suit investigation of each case. This allows us to discover whether a favorable settlement or extensive litigation is in our client’s best interests. You can contact us to address your legal needs by calling one of our partners to schedule a free initial consultation. At the end of that consultation, we will give you a straight and honest assessment, even if it means suggesting that you not retain our services. We are licensed to represent clients in various states throughout the country.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

520 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I am in good hands !

When I called I did not know what to say or even to start with. Overwhelmed, and yet Marcus was kind enough to listen to me. He answered every questions and assured me that I will be getting the help I need. Hallelujah!

16 April 2026
Rated 4 out of 5 stars

Alperstein & Associates did not help me…

Alperstein & Associates did not help me at all. They negotiated payments and their fees are high. 23 to 29% of the balance. I enrolled 8 creditors, three of the "negotiated" creditors I owed more due to the company fees. I asked for 3 months to get a status of my account. They ran me back and forth between them and Global Holdings (the company that handles the money). I finally cancelled my account and will negotiate with my creditors directly. Horrible company.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Expertise

Mr. Michael Williams is an expert representative. He is thorough, knowledgeable and empathetic to my situation. Mr. Williams is indeed exceptional.

13 April 2026
Rated 5 out of 5 stars

The representative

The representative, Darrius Houston, was very helpful and answered all my questions thoroughly. He definitely made this embarrassing situation alot easier.

7 April 2026

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