AlpExpress - Airport Taxi Innsbruck Reviews 3

TrustScore 4 out of 5

3.9

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Company details

  1. Airport shuttle service
  2. Limousine service
  3. Minibus taxi service
  4. Taxi service

Written by the company

AlpExpress stands for first class service. Let our team of professional drivers get you and your family to your dream destination, safely and comfortably. We strive to provide you the best experience possible, our services are all inclusive. We are are company providing private transfers from and to airports in Tyrol, Austria and surrounding regions. We offer you premium cars, punctuality, free child seats and transport for your sports equipment. Your flight is delayed? No problem for us, as we monitor all flight schedules and will wait for you and your family, free of charge. We would be happy to welcome you as our guests and show you what it means to travel with the best.


Contact info

3.9

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

AlpExpress - Innsbruck

We used AlpExpress for a trip from Innsbruck to Obergurgl and back. The drivers and cars were clean and on time, they did have limited English but that did not cause any issues.

We were delayed landing and getting processed via passport control by about 30 minutes. The driver did call us to check in and did wait even though there was a language barrier.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Good value for money and a pleasant driver

We've booked taxis through AlpExpress several times now. I'm very pleased with the value for money. The driver (Samy) arrives at the agreed-upon location exactly at the agreed-upon time, and he even calls you shortly beforehand so you don't miss each other. Samy also plays good music in the car and is always up for a pleasant chat. Kind regards from Joost Niederer

6 February 2026
Unprompted review
Rated 4 out of 5 stars

Really try to make things right

We almost missed our flight due to a delayed pickup. Also, the vehicle we were promised wasn’t available. This could have easily become a terrible experience.
Instead, AlpExpress reacted quickly and promised to take responsibility. They apologized, offered a refund and made things right. One of the rare examples of a company standing behind their service.
The true test of customer service is how things are handled when things go wrong. Great job AlpExpress!!

3 January 2026
Unprompted review

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