Alphacarsales Reviews 7

TrustScore 2.5 out of 5

2.4

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2.4

Poor

TrustScore 2.5 out of 5

7 reviews

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Rated 1 out of 5 stars

PLEASE PLEASE read reviews before…

PLEASE PLEASE read reviews before buying from ALAN TRAN "AKA" Alpha Car Sales. This trader rips people off left right and centre with his lies - I reported him to trading standards due selling me a £7000 car under false advertising when many issues started to quickly crop up that he wouldn't acknowledge - cutting my calls off then blocking the numbers - Nothing in the advert was true - I was literally scammed into buying what he described a car as in great condition with all the warranties, breakdown covers and services you'd expect to have with a 10 year old car (ALL LIES) - Trading standards informed me 2 month ago that he registered for voluntary liquidation but it looks & seems like he has still been trading only 2 weeks ago? His strike off request has been suspended by the registrar - possible reasons :-
1: The Company traded fraudulently.
2: Subject to a court hearings as yet unresolved.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Alan at Alpha Carsales in Newcastle…

Alan at Alpha Carsales in Newcastle went above and beyond to help us when we were sourcing a car - I am definitely going back to him for my daughter's boyfriends' automatic car next year - thanks so much Alan - he is such a helpful person and nothing is too much trouble. I would definitely recommend Alpha Carsales :)

13 December 2021
Unprompted review
Rated 1 out of 5 stars

Utterly appalled by the lack of service…

Utterly appalled by the lack of service and the car I bought, it barely made it off the forecourt before it had to go back for a fault, then got it home for my local garage to discover the exhaust had 2 large holes in it. The garage refuse to acknowledge me or sort this out. DO NOT BUT. FROM HERE

20 November 2020
Unprompted review
Rated 5 out of 5 stars

5 star service from beginning to end

I viewed a Renault Megane 2011 at this car dealers last week and was pleasantly surprised at the clean condition and low mileage (79000) of the car and the spec. Alan is a delight to deal with and I never felt pressured to buy the car. He was very informative about the car and allowed me to take it for a test drive. While I was away he appraised my car I wanted to part x and we agreed a reasonable price for my car. A deposit secured the deal and Alan told me the Magane would be ready for collection in a week as he was going to put a full MOT on the car and a service was part of the deal. I called Alan the day before the collection and I was told everything would be ready the following day.
When I arrived to collect the Megane Alan had given the car a full valet and the car looked great. We attended to the necessary paperwork and concluded the deal.

Alan is a 5star car dealer and really puts alot of effort in his customer service, it has been a pleasure dealing with Alpha cars and I would strongly recommend them as I already have to a neighbour who is keen to view the car stock via their website.

12 September 2020
Unprompted review

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