The only reason for giving 4 stars instead of 5 was because of a missed delivery. I cannot see why the small package wasn’t pushed through the door first time, like it was on the second delivery. Oth... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I know it is not recommended, but I put the cooling mat in the freezer for a couple of hours. This way, I can lie or sit on it, and it goes a long way toward soothing the osteoarthritis in my hips. I... See more
Phone was answered quickly, and the person I spoke to was immediately able to identify the items I needed. Goods arrived two days later. Couldn’t realistically ask for better.
Thank You Alpha Clinics! I am glad that I have found Alpha Clinics and the efficient ordering and posting service for my hearing aid accessories. Thank you so much. David Flower
Company details
- #20 of 20 best companies in Audiologist
Written by the company
We offer the best possible vision and hearing health care within the U.K. Bringing our renown 5* services to the comfort of your own home. We pride ourselves on giving patients the energy and motivation to do the activities they want to do.
Contact info
Clayton House, Fort Street, BB1 5DP, Blackburn, United Kingdom
- 01254661028
- info@alphaclinics.co.uk
- alphaclinics.co.uk
4.5
Excellent
391 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order from website
Easy to order from website, prompt delivery and trackable, good quality goods. Wide range of hearing aid assessories available.
28 May 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
could not have been more helpful
I bought the wrong charger off the web. They could not have been more helpful sorting out the problems.
27 May 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
I actually haven't used the wax filters…
I actually haven't used the wax filters yet, as have not run out of my present ones.. They look exactly like what I wanted. So all I can say is I am happy with them.
26 May 2025
Delivery slower than expected
26 May 2025
Reply from Alphaclinics
Thank you for your feedback.
Should you require anything else in the future just let us know,
I have not received my order and have…
I have not received my order and have had no contact about when it will arrive. Very unsatisfactory
25 May 2025
Reply from Alphaclinics
Tracking shows this was delivered on 31/05 at the address you have provided. I can also see a confirmation email with tracking details was also sent to shortly after placing your order.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Hi Sheila, Unfortunately we are closed on Sundays hence we did not reply.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
This my first orderwas my first purchase from you and…
This was my first purchase from you and is was easy to order and fast delivery
25 March 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Quick efficient delivery wiht good…
Quick efficient delivery wiht good communications . Has a wide stick if items .
25 March 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Very good and quick.
26 March 2025
to order online,excellent products…
Easy to order online,excellent products and prices and rapid delivery services
25 March 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.