I've made 2 purchases with Super Alphago and both time have been no hassle and great transactions. The products are awesome quality and more affirdable than other retailers. I love the home gym I have... See more
Company replied
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Excellent customer service. We got some gym mats but they didn't end up working out for our circumstances so we returned them to the Gold Coast shop (in basically new condition) and my Paypal payment... See more
Company replied
Product is great and was easy to assemble wiith clear instructions. I experienced some issues with the freight company, however, staff from Super Alphago got straight onto it, resolving the issue in... See more
Company replied
Very good equipment but get charged 2 delivery fees as they deliver to a depot in your state then get charged another delivery fee
Company details
Written by the company
"Alphago" is a reference to the popular board game Go, which requires a high level of mental focus and strategic thinking, similar to the discipline and focus required for a successful fitness routine. "SuperAlphago" is designed to evoke a sense of strength, power and excellence. We specialise in providing high quality fitness equipment at an affordable price for customers who value both value for money and convenience.
Contact info
Unit 3 /99-101 Spencer Rd, Carrara QLD 4211, 4211, Carrara, Australia
- 0755783197
- superalphagogc@gmail.com
- alphagofitness.com.au
4.6
Excellent
101 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very good equipment but get charged 2…
Very good equipment but get charged 2 delivery fees as they deliver to a depot in your state then get charged another delivery fee
5 September 2025
Unprompted review
Ordered the jl006 not enough weight.
Ordered the jl006 smith machine. Good piece of equipment if your a light weight, Just not enough weight on the stacks I'm maxing out on first use. Apparently 70kg a side but with all the pullies realistic weight feels like 20kg. Is there anything to fix this feel like I've just wasted a but load of cash.
14 October 2024
Unprompted review
Reply from Super Alphago
Good day, thanks for your feedback. Could you please contact us, so that we could help you with that?
Easy to navigate website
Easy to navigate website, superfast shipping and great product at a great price
17 April 2024
Reply from Super Alphago
Hi Serge, thanks a lot for your review, it helps us to keep the best service for all customers. Cheers!
Had what I wanted delivered quickly and…
Had what I wanted delivered quickly and description was accurate at a good price 👍👍
2 April 2024
Reply from Super Alphago
Happy to know you're satisfied with our product and service.
Stay strong!
Everything went pretty smoothly
Everything went pretty smoothly, and all issues were rectified in a timely manner.
22 March 2024
Reply from Super Alphago
Thanks for your purchase, and we're very happy to provide assistance anytime. Looking forward to serving you again, cheers!
Reply from Super Alphago
Thanks for selecting our gym equipment, stay strong and healthy.
Package arrived a day earlier than I…
Package arrived a day earlier than I expected. Even though unfortunately it was missing a part, Christie who a spoke to not only helped me out, but sent out the missing part which arrived the next day! Great customer service!
7 March 2024
Reply from Super Alphago
Thanks very much for your excellent review, that encourages the whole team to keep helping our customers. Looking forward to your next shopping soon!
The instructions had parts labelled…
The instructions had parts labelled however the parts themselves weren’t labeled so that made it a bit challenging to find the right parts. The instructions were in box 4/8 when we expected they would be in the first box 1/8. Some of the instructions werent clear as the picture in the instruction book was different to the way it actually needed to go. Everything seems to work well now we have finally managed to put it together. There is also only 1 carabiner, when it seems there should be two as there are two cables.
5 March 2024
Reply from Super Alphago
Thank you so much for your recent purchase and for sharing your valuable feedback with us.
It's wonderful to hear that despite the challenges, you were able to successfully put everything together and that the product is now working well.
There is a carabiner for hanging the extra attachment at the back of cage. As you mentioned would need one more in the review, we've sent it out by envelope. Please feel free to reach out when you need any further assistance. We're happy to help, and look forward to your next shopping soon!
Ordered some gym attachments
Ordered some gym attachments, delivered quickly, was a small allen key screw missing, emailed them about it and it was quickly sent out
Quick good customer service
Highly recommend
17 January 2024
Reply from Super Alphago
Thanks for your review, Craig. It would be wonderful to share the experience with your friends. Your satisfaction means a great deal to us!
Muscle Motion Smith Machine JL006
We purchased a muscle motion smith machine JL006. Delivery was quick. Quality was good. Staff were helpful and friendly.
15 January 2024
Reply from Super Alphago
Hi Amy, your feedback is so encouraging. It's fantastic to hear that our service proved helpful, reliable, and speedy for you, and that the product quality hit the mark.
Great service
Great service, helpful, reliable and fast!
Quality of product is just what I hoped for.
10 January 2024
Equipment is good
Equipment is good, exactly what I ordered and what I needed for my home gym. It is compact but fully capable of leg extensions and leg curls
Easy to put together even though the instructions are average.
Delivery was ok but slower than most other gym equipment that I have had delivered here
29 December 2023
I purchased the Muscle Motion Smith…
I purchased the Muscle Motion Smith Machine JL006 and I'm very happy with it. I shopped around and found that Super Alphago had the best deal for what I wanted. The unit is very sturdy and does everything I need it to do. The Staff were very friendly and knowledgeable. I would recommend anyone looking to purchase gym equipment to contact these guys.
20 December 2023
Reply from Super Alphago
Thanks very much for your purchase of the Smith Machine. It's always our goal to provide quality gym equipment with competative price, and that's how we maintain customers shopping with us. Hope you'll enjoy your workouts.
Great product
Great product. Fast professional service. Competitive prices so it makes a no brainer to keep coming back. It just works and makes sense and the products are the business.
17 December 2023
Reply from Super Alphago
Thank you, Paul. We're delighted to hear that you're happy with our product and service. Looking forward to serving you again soon!
Reply from Super Alphago
Really appreciated your review, Clay. We're looking forward to your next shopping soon. Merry Christmas!
Great equipment and Excellent after sales support
Excellent after sales support - including assistance with assembly and quick exchange of parts where needed
21 November 2023
Reply from Super Alphago
It's great to know you're happy with our service, looking forward to your shopping again.
Great customer service.
Customer service from Cristie at the Brisbane location was outstanding.
Very informative and helpful and answered all my question.
After purchase communication about shipping and eta was very good.
No pressure sales or upselling just the right item for what I needed.
10 November 2023
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