Alpha Hormones Reviews 

513
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the highly knowledgeable and compassionate medical staff for providing thorough, personalized care and making patients feel truly supported and heard during every consultation. Consumers frequently highlight excellent health results, meaningful improvements in daily well-being, and comprehensive treatment plans tailored specifically to individual requirements. Reviewers also note that appointments consistently run on time, while online telehealth options offer wonderful scheduling convenience and efficiency. Some reviewers were not happy with initial system navigation, noting occasional delays in email responses, automated assistant friction, or confusing login steps.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting providers who are exceptionally... See more

Service

Users describe positive interactions with service, highlighting knowledgeable and patient providers who take... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the entire team is very... See more

User experience

People report positive experiences with user experience, highlighting that staff members are knowledgeable,... See more

Product

Consumers find product satisfaction to be high, experiencing steady energy, better moods, and great results... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since joining Alpha Hormones, my life has changed for the better. I can’t recommend them highly enough. Julianne Humason is the absolute best! She makes me feel completely comfortable and truly heard... See more

Company replied

Rated 5 out of 5 stars

Marcus made us feel prioritized, cared for as people, not just patients. He was candid, compassionate, and spent a lot of time with us. He was expert in his area of specialty, and we felt lucky to... See more

Company replied

Rated 5 out of 5 stars

I have nothing but great experiences with Alpha Hormones. My provider, Marcus, is patient, professional, knowledgeable, and very easy to talk to. He answered all of my questions, and I’m seeing great... See more

Company replied

Rated 5 out of 5 stars

Dr. Tek is absolutely a true professional. He listened closely to all my questions and explained everything in detail. FNP Julianne, exactly the same. I will refer all my friends & clients who are... See more

Company replied


Company details

  1. Clinic
  2. also in
  3. Doctor
  4. Endocrinologist

Written by the company

At our medical clinic, our primary mission revolves around revitalizing health and fostering well-being, with a keen focus on advancing hormone therapy and cutting-edge anti-aging medicine. Our comprehensive approach is tailored to address a wide spectrum of age-related issues affecting both men and women. From combating fatigue and managing weight to addressing hair loss, alleviating stress-related symptoms, navigating mental health challenges, and mitigating sleep disturbances and joint discomfort, our holistic program is designed to cater to diverse needs. We understand that each individual's journey toward optimal health is unique, which is why our team of compassionate healthcare professionals is dedicated to providing personalized care. By blending advanced medical interventions with a deep commitment to holistic wellness, we strive to empower our clients to not only reclaim their vitality but also enhance their overall appearance. Through collaborative partnerships and a relentless pursuit of excellence, we endeavor to be your trusted partner in achieving enduring health and radiant well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

513 reviews

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1-star

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(513)

161 reviews in the last 12 months

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Rated 5 out of 5 stars

Julianne Humason’s guidance and care…

Julianne Humason’s guidance and care has literally changed my life. I came to her as a struggling type 2 diabetic in early 2024, and since then, I have lost 30 pounds, my A1c is 5.2, my bad cholesterol is down from over 200 to 133, and all my other health zones are in the green!!! Also, it is important to point out that Julianne was able to work with my insurance company to get my GLP1 covered by insurance, which is something my primary care doctor could not do. I am so grateful to be under Julianne’s care!!!

20 October 2025
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Reply from Alpha Hormones

Thank you so much for your heartfelt words! We’re absolutely thrilled to hear about your incredible progress and the positive changes you’ve achieved under Julianne Humason's care. Your commitment to your health and willingness to embrace the process have been key to your success, and we’re honored to have been part of your journey. We’ll be sure to share your kind words with Julianne—she’ll be so happy to know the impact she’s made. Congratulations on your amazing results, and thank you for trusting us with your care!

Rated 1 out of 5 stars

Unnecessary slot was added

They added 1 more slot for an extra $ 100 when I booked the online appointment for 15 minutes not 30 minutes . I paid a total of $ 200 for less than 15 minutes appointment with the doctor. And I also booked my appointment for 11:30am, but they have to reschedule me for 2:30 pm because the doctor was late . I didn’t even get an apology or nothing. I’m gonna need y’all to refund me the extra $100 y’all took from me because my appointment was only for 15 minutes not 30 minutes.

16 October 2025
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Reply from Alpha Hormones

Jean-Pierre, I’m really sorry about the inconvenience with your appointment time changing from 11:30 AM to 2:30 PM. That’s not the experience we want for you.

To clarify the charges:
• Our new-patient visit is $200 for a 15-minute consultation, as listed on our pricing page: https://alphahormones.com/pricing.
• The $200 payment was collected toward your deductible since your insurance has not yet covered the visit.
• Once you receive your Explanation of Benefits (EOB) from your insurance company, please forward it to us, and we’ll refund any difference if your plan covers a portion of the visit.
• We also did not charge an additional $100 for a 30-minute slot. Your appointment time was extended as a courtesy to make sure your questions were fully addressed.

Thank you for your understanding, and please let us know once you have your EOB.

Rated 5 out of 5 stars

Great doctors who care

Dr. Marcus Lee is great. He really listens and tailors everything to your needs. You can tell he truly cares about helping you feel your best. I couldn’t be happier with my experience at Alpha Hormones!

17 October 2025
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Reply from Alpha Hormones

Thank you for sharing such a wonderful review! We’re so glad to hear about your positive experience with Dr. Marcus Lee. He truly takes the time to listen and personalize each treatment plan to help every patient feel their best. We’re grateful for your trust and thrilled to have you as part of the Alpha Hormones family! 💛

Rated 5 out of 5 stars

Great company and great service!

I really appreciate the customer service they have been doing for me all this time.
I really recommend Alpha Hormones to anyone who may wonder if they should give them a try. I have told my best friend and others. I really recommend anyone to give them a call and see the results for themselves.

15 October 2025
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Reply from Alpha Hormones

We’re so happy to hear this! Thank you for the amazing feedback and for spreading the word about Alpha Hormones. Your support and referrals truly inspire us to keep providing the best care possible. We appreciate you! 💛

Rated 5 out of 5 stars
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Reply from Alpha Hormones

Thank you for taking the time to share your experience! We’re delighted to hear that you felt genuinely understood and supported by your doctor. Our team is dedicated to listening closely and providing compassionate, individualized care to help each patient reach their goals. We truly appreciate your trust and kind words!

Rated 5 out of 5 stars

Dr tek

Dr. Tek is exceptional.

6 October 2025
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Reply from Alpha Hormones

Thank you for the wonderful feedback! 🌟
We couldn’t agree more — Dr. Tek truly is exceptional. His dedication, expertise, and genuine care for each patient are what make Alpha Hormones stand out. We’re so glad you had a great experience with him!

Rated 5 out of 5 stars

Knowledgeable and excellent…

Knowledgeable and excellent communication from the doctor. Front staff is responsive and helpful as well.

6 October 2025
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Reply from Alpha Hormones

Thank you so much for your kind review! We're thrilled to hear that you had a great experience with our doctor and found the communication clear and informative. It's also wonderful to know our front staff made a positive impression with their responsiveness and support. Your feedback means a lot to us, and we’re committed to continuing to provide you with excellent care at every visit.

Rated 5 out of 5 stars

Doctor Tek and his staff are the best

Doctor Tek and his staff are the best! Thank you all for being so great. Always look forward to my appointments !!!!!! These guys know their trade and I am happy that I met them all.

30 September 2025
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Reply from Alpha Hormones

Thank you so much for your wonderful feedback! 💛
We’re so happy to hear that you enjoy your visits and that Dr. Tek and our team have made a positive impact on your experience. Your trust and kind words mean so much to us — we’re truly honored to be part of your journey toward better health!

Rated 5 out of 5 stars

They are great and attend to your needs!

They are great and attend to your needs.

29 September 2025
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Reply from Alpha Hormones

Thank you so much for your kind words! We're glad to hear that you felt well taken care of — meeting your needs is always our top priority. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

They are awesome

They are awesome! Professional, etc. I have been working with them for a few years and im grateful.

17 September 2025
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Reply from Alpha Hormones

Thank you for your kind words and for being with us over the years! We truly value your trust and are grateful to be part of your health journey. We look forward to continuing to support you for many more years to come!

Rated 5 out of 5 stars

5 stars

This is the best place for achieving optimal health. The staff and doctors are exceptional. They listen to you and help you make decisions that are in your best interest. I’m so grateful to have found this place; it has truly changed my life.

11 September 2025
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Reply from Alpha Hormones

Thank you so much for your wonderful review and 5-star rating! We’re grateful for your trust and so glad to hear that our team has been able to support you on your journey to better health. It means a lot to know that your experience with our staff and providers has been life-changing. We look forward to continuing to help you achieve your health goals!

Rated 3 out of 5 stars

Too many follow ups on my end

I had to follow up to ensure that my medication was shipped. I had to follow up because they forgot to send my syringe order to my local pharmacy. I had to follow up for instructions and tutorial video.

4 September 2025
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Reply from Alpha Hormones

Thank you for sharing your experience. We sincerely apologize for the inconvenience and the need to follow up multiple times. Your time is valuable, and we understand how frustrating that can be. We’ve shared your feedback with our team to ensure smoother communication and timely follow-through moving forward. We truly appreciate your patience and the opportunity to improve.

Rated 5 out of 5 stars

Great patient care

Detailed attention to my care. Modifying as needed.

5 September 2025
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Reply from Alpha Hormones

Thank you for your kind words! We’re glad you felt well cared for and supported throughout your treatment.

Rated 5 out of 5 stars

Empathetic and Efficient

Easy to make an appointment. Dr. Tek listened and we created a plan for HRT and a follow up to monitor progress. Easy patient portal as well.

21 August 2025
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Reply from Alpha Hormones

Thank you for your thoughtful review! We’re so glad to hear that scheduling was simple and that Dr. Tek took the time to listen and create a personalized plan with you. It’s wonderful to know that our patient portal has made the process even easier. We look forward to supporting you throughout your HRT journey and monitoring your progress every step of the way!

Rated 5 out of 5 stars

Great customer service.

Great customer service.

25 August 2025
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Reply from Alpha Hormones

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service. Our team strives to provide the best care and support, and your feedback means a lot to us. We look forward to serving you again!

Rated 5 out of 5 stars

So Far So Great

So Far So Great. I haven’t felt this good since I was 21. I have more energy and look forward to working out. If you’re on the fence about TRT. Stop letting the days go buy you will definitely be amazed by your results. I’m only a month in and already feel the benefits. The future is bright. Thanks Alpha Hormones for making it happen. 💪🏾

22 August 2025
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Reply from Alpha Hormones

Thank you so much for sharing your experience! We’re thrilled to hear that you’re already feeling such great results after just one month. It’s inspiring to see your energy and motivation coming back, and we’re honored to be part of your health journey. Keep up the great work and we can’t wait to see all the progress ahead! 💪

Rated 5 out of 5 stars

All staff members made me feel at ease…

All staff members made me feel at ease in what is a very anxiety-producing situation for me. I will be back and highly recommend them!

18 August 2025
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Reply from Alpha Hormones

Thank you for your thoughtful review! We’re so glad our team could help ease your anxiety and create a comfortable experience. Your recommendation means the world to us, and we look forward to welcoming you back soon.

Rated 5 out of 5 stars

Knowledgeable, friendly service

Knowledgeable and friendly service. Timely and easy. I can’t wait to get my health back k on track.

19 August 2025
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Reply from Alpha Hormones

Thank you so much for sharing your experience! We’re glad to hear you found our team knowledgeable and friendly, and that the process was smooth and timely for you. We’re excited to be part of your journey and look forward to helping you get your health back on track!

Rated 5 out of 5 stars

Doctor is very knowledgeable and he…

Doctor is very knowledgeable and he made we the process very easy.

14 August 2025
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Reply from Alpha Hormones

Thank you for sharing your experience! We’re thrilled to hear that our doctor’s knowledge and care made the process simple and stress-free for you. Our team is dedicated to making every step as easy as possible, and your feedback means a lot to us.

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