Alpha Support at Home Reviews 3

TrustScore 4 out of 5

3.9

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Company details

  1. Aged Care
  2. Home Help

Written by the company

Alpha Support at Home builds on a strong foundation of providing nursing and care worker staff to various healthcare settings, including the homes of older Australians and people living with disability. In 2023 Alpha Support at Home was established to place a greater focus on supporting older Australians seeking to live independently within their own home, and provide greater brand clarity and recognition to consumers seeking an experienced support at home provider. As a result, our existing in-home aged care clients were transitioned over to Alpha Support at Home and from that point on, all new in-home aged clients will be Alpha Support at Home clients. Our aim is to be the support at home provider of choice. Alpha Support at Home has a team of experienced managers and service delivery staff who are committed to providing the highest quality service, coordinated to meet the needs of each and every individual.


Contact info

3.9

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

Feedback

So very happy after a small hitch at the start. My coordinator Donna is so efficient and prompt with my requests compared to the previous provider I was with.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Alpha Support Exceptional

The two nurses we had were kind, caring and compassionate and, above all, extremely professional with a patient who sometimes could be considered to be difficult. The patient in question is an 87 year old gentleman whose temperament could best be described as mercurial, but the nurses took this all in their stride and he thought they were great. I wouldn't hesitate for a second to recommend Alpha Support at home - an exception organisation.

20 February 2025
Unprompted review
Rated 4 out of 5 stars

Was happy to deal with you

Was happy to deal with you

8 January 2025
Alpha Support at Home logo

Reply from Alpha Support at Home

Dear Jayant,
Thank you for taking time to write your positive experience with Alpha Support at Home.
Team Alpha

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