AlpineEast.com Reviews 6

TrustScore 3 out of 5

2.8

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Company details

  1. Winter sport shop
  2. Outdoor sports shop
  3. Running Shop
  4. Ski shop
  5. Sporting Goods Shop

Information provided by various external sources

Alpine East - The online retailer for all of the best outdoor adventures. Skis, snowboards, boots, jackets, goggles, bikes and more. Shop here for the best selection of outdoor gear and equipment for your next outdoor adventure.


Contact info

2.8

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

The owner of this company is a fraud

The owner of this company is a fraud. He sent me the wrong model of ski poles after admitting their product stock varied from their online product images. I returned what I received and then he refused to give me a refund claiming I was trying to steal from him. He even went as far as to file a police report. The police indicated he does this all the time. BUYER BE WARE!

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered Salomon Z10 bindings from…

Ordered Salomon Z10 bindings from AlpineEast. They arrived quickly, were in great condition and they are now on my skis. Have not had a chance to use them on the slopes yet, but hopefully I will soon! :)

16 January 2025
Unprompted review
Rated 5 out of 5 stars

I purchased bike tires and tubes

I purchased bike tires and tubes. All of the products are very good quality. The prices were very reasonable and the shipping was free. Shipping was also very fast. I would buy from Alpineeast.com again. Recommended. Dave Tallman, Illinois.

8 July 2024
Unprompted review
Rated 1 out of 5 stars

worst customer service ever

worst customer service ever, they sent me the wrong item than refused to resend and hid behind amazon. they called me a liar and a thief saying i gave them the wrong item as a return. does not even make sense right?? there are several awesome new england mtb online sites avoid this one at all costs they are simply bad business

22 May 2024
Unprompted review
Rated 1 out of 5 stars

Birthday Present never arrived

I ordered a Garmin Forerunner 965 for my daughter’s birthday and the watch arrived to the main hub near my house on Friday March 8th. I figured I was getting my watch early until I noticed the watch was requested to be sent back to seller. When I reached out I was told their “fraud department” notified them as possible fraud. If you were paid for a product, the customer expects their package. This is called a business transaction. So now I still don’t have the birthday present or a response as to when I will receive the watch. I’m about to call my bank and tell them Alpine East is a scam business. I’m also reporting them to the BBB.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

Great Experience! Quality products at an excellent value. Process was simple. Payment secure. Turnaround was fast. Packaging very professional and protective of contents. Checked all the boxes for a ‘new’ online experience. I’ll be back!

11 October 2021
Unprompted review

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