Bought a pair of ski on sale, I was lucky to get them on a such good price. The quality is really great. The delivery took a little more than expected. Waiting to rest them asap.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Alpine Shop is your one stop shop for all your winter sports & outdoor casual wear needs. Whether you are skiing, snowboarding, snowshoeing, racing down the mountain or just looking stylish for some Aprés Ski, we offer the best selection and most knowledgeable staff to help you make the best choice. Alpine Shop's philosophy is simple: Families, Fun and the Great Outdoors. Put those elements together in any combination and that's what we're all about. Our families have been in the ski business for over 50 years (since 1963) and have had a front row seat watching the ski industry evolve. We understand and cater to the needs of skiers and snowboarders. The Alpine Shop is nestled in beautiful Northern Vermont right in the middle of New England Ski Country. "Just Ask" is our motto and we truly mean it. Canada Goose, K2, Line, Volkl, Blizzard, Icelantic, Smith, Giro, Rossignol, Burton, Patagonia, Lilla P, The North Face & Prana are just a few of the many brands we offer. Our online store offers a sampling of the many wonderful products. If you do not see what you are looking for online, just ask and we will do our best to find it for you. If you have any questions or comments please contact us. See you on the slopes and remember to Ski Today. Work Tomorrow!
Contact info
1184 Williston Road. South Burlington, VT., 05403, South Burlington, United States
- 802-862-2714
- team@alpineshopvt.com
- alpineshopvt.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service
Very good service, friendly and kelp full staff and a good price on the skis.
Great service n prices
Nice selection
They had the Darn Tough over-the-calf socks in my shoe size when no-one else did.
Great communication and quick shipping!!
Great Store !
What a very responsive outfit the Alpine Store is ! When I had problems ordering a hat online, they went out of their way to contact me by phone and took immediate care of the issue. Very nice people and great service !
Catherine Mack
Ordered a pair of skis and they came…
Ordered a pair of skis and they came two days sooner than expected. Amazing prices and amazing customer service
I bought a Canada Goose Parka from…
I bought a Canada Goose Parka from Alpine Shop. It came quickly, returns were very easy, and the product was well cared for. My experience with customer service was that everyone was very helpful. I would definitely shop here again! Thank you!
Service was swift and on time
Service was swift and on time. Package arrived with no issue or damage.
Ordered online and arrived quickly
Ordered online and arrived quickly. We purchased 2 inline skates and they arrived with no issues. They are perfect
On time
On time, as promised. Cardboard around skis damaged in transit but skis came out perfect,luckily.
I was sold a pair of skis online that…
I was sold a pair of skis online that they didn’t actually have. My credit card was charged and I’m still waiting on a refund. Won’t shop there again!
Very fast service
Very fast service - got my skis in no time. Looking forward to trying them out!
Thanks.
Poor online experience
Online shop inventory not accurate on site - bought item for NYE with expedited shipping. Order wasn’t fulfilled and I was not notified of inventory discrepancy until 3 days later when it was too late to buy from a different vendor. Was given a 10% off discount code after reaching out about the order delivery date.
Great service
I bought an expensive outerwear, I got 20% on the product. I had to call the staff and they were very professional and great at how to talk to customers.
You had the cup!
You had the cup!
you had the cup I had been searching for! Great service! Arrived in timely manor, love it! Thanks so much & Happy Holidays from the Pacific Northwest!
Surprisingly good order turnaround time
Bought skis and bindings as xmas present on website for my daughter the day before Thanksgiving, well in advance given all we're hearing about supply chain holdups. Low and behold, they arrived in great condition on Saturday which was way ahead of my expectations. I usually expect this type of turnaround from stores that are online-only, but very pleasantly surprised from a brick-and-mortar which I assumed is less focused on the online experience.
Great customer service!
Everyone here is so friendly and…
Everyone here is so friendly and extremely willing to help answer any questions you may have. I love the atmosphere in the shop and will definitely be returning soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








