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Alpy.com Reviews 12,641

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the attractive and competitive pricing, often noting significant savings compared to booking directly. The booking process is consistently described as simple, straightforward, and efficient, with many appreciating the ease of making changes and the clear communication. People also commend the excellent service, the helpful and polite staff, and the overall smooth user experience, from booking to picking up rentals. However, some customers were not happy with the lack of flexibility, particularly when needing to make last-minute changes or when issues arose with their bookings. A few other people also felt that the service did not always meet expectations, especially regarding equipment availability and the efficiency of the pickup process, leading to frustration and wasted time.

What people talk about most

Price

Clients share positive opinions on price, often finding it easy to compare and book at better rates than... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy, quick, and... See more

Service

People report positive experiences with service. Customers consistently praise the helpful, efficient, and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the website... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be polite, friendly, and... See more

Based on these reviews

Rated 5 out of 5 stars

The staff at Sport Beat in downtown Flims were always polite and helpful. I was welcome to change skis when needed to suit changing snow conditions. The skis provided were current-year models and in... See more

Company replied

Rated 5 out of 5 stars

Easy booking process. Order at shop already processed ( weight & height for skis etc) before we arrived for collection so quick & easy fitting. Good equipment & good value for money

Company replied

Rated 5 out of 5 stars

Our stay at Fischer Ferienhaus was excellent. The location near the ski restort of Obertauern was a good distance from the noise of the town. The view was beautiful. The apartment was clean and wel... See more

Company replied

Rated 5 out of 5 stars

Did the usual Google searches and Alpy came out best. Then googled Alpy to find out about them before booking, wanted to make sure they were a reputable company. Booking process was very simple and... See more

Company replied


Company details

  1. Ski Hire Service
  2. Snowboard rental service
  3. Sports Equipment Rental Agency

Written by the company

Your hassle-free ski rental starts here. As Europe's leading ski rental marketplace, we connect you with over 1,150 partner shops in 11 countries. Skip the long lines and the heavy lifting. Book your high-quality ski and snowboard gear online in just a few steps and pick it up at a convenient location, or even have it delivered and save up to 65%. With us, you save time, money, and can get straight to what matters: enjoying the slopes.

Your Perfect Ski Day, Made Easy

Written by the company

Book Smart. Ski More.
With Alpy.com, you get more than just a booking—you get a seamless start to your ski holiday. Our mobile-friendly platform and multilingual support make it easy to find the perfect gear, save up to 65% on rentals, and enjoy free cancellation until the day before pick-up.

Your Satisfaction, Guaranteed

100% Satisfaction or Your Money Back

We are committed to ensuring you are completely satisfied with your ski rental. If you're not happy for any reason, simply contact us for a full refund or exchange.

Contact info

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The Magic Potion for your ski rental

Compare over 1 150 Alpy.com ski rental locations all across the alps.

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 5 out of 5 stars

Very smooth service

19 March 2026
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Reply from Alpy.com

We are glad that you appreciated our service. Thank you for your positive feedback.

Your team Alpy.com

Rated 5 out of 5 stars

Super simple to book

Super simple to book - really good price too.

29 December 2025
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Reply from Alpy.com

We are so happy to hear booking was super simple and that we offered a really good price. Thank you for your positive feedback!

Your team Alpy.com

Rated 5 out of 5 stars

Comfortable

Very comfortable

18 March 2026
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Reply from Alpy.com

Thank you for your positive feed back, we appreciate!

Your team Alpy.com

Rated 5 out of 5 stars

Guys at Passat were fantastique

Guys at Passat were very welcoming and gave us good advice on ski type for conditions and equipment was top notch.

18 March 2026
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Reply from Alpy.com

We're happy to hear that you felt welcomed at Passat and received helpful advice. We appreciate your positive feedback regarding our equipment quality!

Your team Alpy.com

Rated 5 out of 5 stars

Good kit

Good kit, nice people

19 March 2026
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Reply from Alpy.com

We're happy to hear that you enjoyed our kit and working with our team! Thank you for your positive feedback; it means a lot to us.

Your team Alpy.com

Rated 5 out of 5 stars

Great customer service

Great customer service! Great quality of equipment

18 March 2026
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Reply from Alpy.com

We appreciate you taking the time to share your feedback. We are so happy to hear you enjoyed our customer service and equipment quality!

Your team Alpy.com

Rated 5 out of 5 stars

Great value ski & boot hire

Easy to book and good value. Excellent service when collecting skis and boots

18 March 2026
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Reply from Alpy.com

We appreciate you taking the time to leave us such a wonderful review. We're happy to hear you had a great experience with our booking process and service.

Your team Alpy.com

Rated 5 out of 5 stars

Brill

So easy and a very competitive price

24 March 2026
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Reply from Alpy.com

Thank you for your positive feedback; we are happy that our process was easy for you and that we offered a competitive price.

Your team Alpy.com

Rated 5 out of 5 stars

Easy process and nice to be able to see…

Easy process and nice to be able to see the shop nearest to my hotel. Hopefully the equipment will be as good as the service out of resort :-)

25 March 2026
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Reply from Alpy.com

We're happy the booking process was easy and that you could find a convenient shop. We hope you have excellent equipment and service on the slopes!

Your team Alpy.com

Rated 4 out of 5 stars

Ski hire

Staff very friendly and helpful.
Boots and skis were good once set up correctly.
Only problem is lack of WiFi as very poor mobile signal in that area.
It's difficult to get any prebooked info online.

16 March 2026
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Reply from Alpy.com

We're glad that you appreciated the staff and that the equipment worked well for you.

Your team Alpy.com

Rated 5 out of 5 stars

Easy and friendly to use

Good price and easy to booked

17 March 2026
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Reply from Alpy.com

We are happy that you found our prices good and the booking process easy. Thank you for your positive feedback!

Your team Alpy.com

Rated 5 out of 5 stars

Great website for comparing ski rentals…

Great website for comparing ski rentals easily

24 March 2026
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Reply from Alpy.com

We appreciate you taking the time to leave us such a wonderful review. We are so glad that you found our website helpful for comparing ski rentals.

Your team Alpy.com

Rated 5 out of 5 stars

Perfect

Very helpful people, easy to find and book, good materials! Would recommend!

21 March 2026
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Reply from Alpy.com

We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear that our services and materials were helpful.

Your team Alpy.com

Rated 5 out of 5 stars

Easy to use webpage with locations of…

Easy to use webpage with locations of shop shown.
Great prices and clear options.

24 March 2026
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Reply from Alpy.com

We're happy to hear that you found our webpage easy to use, with clear options and great prices. Thank you for your very positive feedback!

Your team Alpy.com

Rated 5 out of 5 stars

Easy to book.

Easy to book.

17 March 2026
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Reply from Alpy.com

We're happy to hear that you had an excellent experience with our service. Thank you for your positive review!

Rated 5 out of 5 stars

Fantastic Service

Easy to manage web booking, great communication following booking and speedy efficient service within the ski shop

16 March 2026
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Reply from Alpy.com

We're happy to hear that you found our web booking easy to manage and our service speedy and efficient. We appreciate your positive feedback regarding our communication.

Rated 4 out of 5 stars

Everything went smoothly

Everything went smoothly, got promised 50% discount in the resort I wanted. Maybe a greater choice of locations would have saved a walk.

16 March 2026
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Reply from Alpy.com

We're glad everything went smoothly and you received the promised discount. We appreciate your feedback regarding location choices and will consider this to improve our services.

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