ALTER MADE Reviews 50

TrustScore 4.5 out of 5

4.6

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Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Ladies' clothes shop

About ALTER MADE

Written by the company

About us

ALTER MADE is a brand that offers you timeless garments, made ethically by local suppliers with sustainable materials. Our mission is to provoke an intense feeling of wellbeing, not only through the sensoriality and quality of our garments, but also by making you part of a Community that shares your same values.

Our story

Our story began in 2020, in Spain, in the midst of a global pandemic. Being forced to stop what we were doing and take a step back made us all see life from another perspective, learning to value the smaller things in our everyday lives: A coffee while enjoying the sun’s rays coming in through the window, having time to read or cook again, spending more time with family, going for short walks ...

It was at that moment that ALTER MADE began to take shape in the mind of Alejandra, the founder of our brand.

ALTER MADE is made up of a small team, although we are growing little by little. From our office in Barcelona (Spain), we work enthusiastically as a team, helping each other and learning together.

We want to offer you a new way of consuming that is more conscious and sustainable through garments that, in addition to being beautiful and flattering, have been manufactured ethically.

We want you to feel the wellbeing of buying from a brand that shares your same values, of knowing that you are investing in quality garments that you will not get tired of wearing and that will remain in your wardrobe for years to come. It makes us happy to know that by giving ALTER MADE as a gift to someone you love, you can be sure you’re doing the right thing.

Our hope is that when you get dressed in the morning, either calmly or in a hurry, and you choose one of our garments to wear, you know that you are going to be comfortable, stylish and will also look good.

We knew from the very beginning that not being sustainable was not an option, so when we started with this project our first mission was to create a network of suppliers who were experts in their fields and also shared our way of doing things.

All our clothing is produced locally, with certified raw materials and using techniques and products that are environmentally friendly. We have ensured our suppliers have safe and ethical work environments for their employees. Thanks to all this, we reduce our carbon footprint, promote the circularity of garments and avoid wasting energy and materials. And while we strive to be as green as possible, we are aware that we still have a lot of room for improvement, but we are proud of what we have achieved so far.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

50 reviews

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Rated 5 out of 5 stars

Overall a great shopping experience

This was my first experience shopping with Alter Made and despite the item I purchased not fitting me, the customer service I experienced was outstanding. When I had questions regarding sizes via Instagram message they were very fast to respond. When the item I purchased sadly did not fit (the smallest size was too big for me), they again were extremely fast in my request for a return label, providing me with a shipping label free of charge. I would highly recommend shopping on their site. As a regular online shopper, communication was efficient, the packaging was very nice and the garment was of very high quality!

13 July 2022
Unprompted review
ALTER MADE logo

Reply from ALTER MADE

Dear Kim,

Thank you for leaving us such a great review! We are thrilled that you enjoyed your experience. Our customers' experience and satisfaction is our priority, and your review confirms the hard work we do every day. So we thank you for your kind words and look forward to seeing you again 💚

Best regards

ALTER MADE TEAM

Rated 5 out of 5 stars

New favourite Denim

The Jeans Straight in regular length from Alter Made is my new favourite! The fit, material and colour is perfect.
Everything was fine with delivery & packing.

27 April 2022
ALTER MADE logo

Reply from ALTER MADE

Hi Angelika,

Thank you very much for taking the time to share your feedback with us. We sare very happy yo know our beloved jeans are your favourite. 💜

Have a great day!

Best Regards,

The ALTER MADE team

Rated 5 out of 5 stars

Love the jeans and the white oversized…

Love the jeans and the white oversized shirt. Two fresh pieces in your wardrobe you want to wear all the time!

27 April 2022
ALTER MADE logo

Reply from ALTER MADE

Hello Isadora,

Thank you so much for taking the time to write us. We are very happy that you like your purchase! We put a lot of love into every garment and our goal is to make you feel good and comfortable❤️

Best Regards

The ALTER MADE team

Rated 5 out of 5 stars

Great quality sustainable garments

Great quality garments, sustainably made, nicely packaged. Happy witch my purchases!

21 March 2022
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Reply from ALTER MADE

Hi Francine,

Thank you so much for sharing your opinion with us, we are very glad to read that you are happy with your ALTER MADE garments, it means a lot to us 💜

Have a nice day!

The ALTER MADE team

Rated 5 out of 5 stars

More than good

Good quality, fast delivery, personalisez box... everything better than expected!

15 March 2022
ALTER MADE logo

Reply from ALTER MADE

Hi Gina,

Thank you very much for taking the time to write and share your feedback with us, it is very important to us. We strive to ensure that all our deliveries are fast while offering the best quality and conditions💜

Have a great day!

Best regards
The ALTER MADE team

Rated 5 out of 5 stars
ALTER MADE logo

Reply from ALTER MADE

Hi Julie,

Thank you so much for your comment! We appreciate you taking the time to write to us❤️ Your opinion is very important to us.

We look forward to seeing you soon,

The ALTER MADE team

Rated 5 out of 5 stars

Impecable

Impecable
Mi jean es perfecto

14 March 2022
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Reply from ALTER MADE

Hola María,

Muchísimas gracias por haberte tomado el tiempo de escribir y compartirnos tu opinión, significa mucho para nosotros ❤️

¡Un saludo!
El equipo de ALTER MADE

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