alteway.com Reviews 3

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

I have my Crypto Profit locked because…

I have my Crypto Profit locked because they ask me to pay 20 000,00 Euro as an insurance that I am not doing moneylaundering. They ask ne to pay this amount and when I am cleared they will pay it together with my amount from Crypto onto my account. I have made some debts to invest in the Crypto, hoping I can clear all my newly made and older debts and now because of this demand which is outrageous I am in a deeper mess than before. I feel scamed. WORST entity.

20 May 2025
Unprompted review
alteway.com logo

Reply from alteway.com

Our company does NOT ask any insurance deposits, is not afiliated to any investment company, bkokerage or any other investment platform! We do NOT offer crypto accounts as we provide only exchange services without holding customer funds. Most likely you were scammed by someone pretending to be Alteway who actually is NOT.
Please contact us via fraud@alteway.com to check your situation. And please always be sure your counterparty is genuine.

Rated 1 out of 5 stars

Worst exchange for P2P ,bad service acting like scammers

If i could give 0 i would .

Worst crypto exchange ever . Do not bother using them on Binance for P2P fully unproffesional and acting like scammers.
I have my crypto locked because they act so unproffesional.

I warned you , dont even think to consider working with them.

28 February 2024
Unprompted review
alteway.com logo

Reply from alteway.com

Dear customer, as a regulated entity we have to comply with AML/CFT regulation. We fully understand that such compliance sometimes may require additional actions from our customers, but it provides high reliability for transaction and safety for your funds.

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