While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.6

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful material

Awful material. More like a size 10. Nit been able to return. Would not recommend. Advise not to use company

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Placed and paid for an order 29th Sept

Placed and paid for an order 29th Sept. Still not arrived 7th October. Looks like trainers now out of stock. Sent various messages via social media. No reply. Will be going to the shop for a refund as obviously they ignore any messages that are sent. Not very professional at all.

7 October 2025
Unprompted review
Rated 1 out of 5 stars

Ive been shopping with this business…

Ive been shopping with this business for a number of years and they last few months I have had a few issues which I raised. These issues being orders not being sent told I would get a call back late of refunds refund not being processed even though there signed for told someone would get back to me and false promises. promise returns have done days later still not hence the frustrations. Owner passes the blame to her daughter too As this is on an online retailer and this day and age I fast fashion naturally there will be returns and now because of that they want to ban me when I’ve said I’m disappointed with the service which I have every right to be. Not a way to treat a loyal customer and honestly shocked to how they have acted and responded. Shop with caution your be penalised for making orders absolutely beyond me.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Priya from customer service went above…

Priya from customer service went above and beyond to ensure I had my package on time for an important occasion. Such a personalised service and amazing quality items.

I have never experienced such kind and personal customer service ! Will definatley be ordering again and again , can’t thank them enough

22 June 2024
Unprompted review
Rated 1 out of 5 stars

Ordered first time from website

Ordered first time from website, after 3 wears the seam has come undone making item unwearable. This wasn't a cheap item, customer service won't do anything. Poor quality clothing and even worse customer service. Will never buy again after this experience

16 February 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look