altRx 

2nd dose - never came. Charged me double. $300 no refund as of yet. Sent countless messages via support chat B.S. responses. Called customer service finally got them to cancel my subscription still no refund. Still no meds. Essentially paid almost $500 for starter dose, lost 10 pounds (woohoo) but this company is straight up robbing people. Go somewhere else and be careful because AltRx is only one of their names. Trinity Meds is another one so make sure you check!!!

Was told meds would be $129 regardless of dose. 2nd month charged $299. I called and customer service said I must have been mistaken. No refund offered. I canceled my account immediately

I could kick myself for falling for this "company" and their promises. While customer service did respond, it was all stonewalling. The last straw was when they sent out an "order," which I did not know of or agree to, from a second pharmacy out of Texas. At first notification of the order shipping, I notified AltRx of their error. Long story short: "wasn't their problem" once USP had the order. I was able to refuse the package, with the help of UPS, despite AltRx telling me I could not refuse it OR send it back. All untrue!
Additionally, this medication has done a number on my GI track. I would not have reordered anyway. I didn't bother inquiring of their "care team" because I couldn't trust any answer/information they gave!
In every way, this has been a most dreadful experience.
STAY AWAY FROM ALTRX!!!

Don’t order! My first month was $129. Now they’re telling me it will be $299 plus the fees.

Prescription was issued 6/16/2026 it is now 6/22/2026 no track shipping label to press to see where gpl1 med is because it hasn’t shipped. I call customer service, Nicole states she will reach out to pharmacy tomorrow. It’s 4:10pm here I ask for pharmacy number she says she doesn’t have it she sends message to them 😆she said she will call me tomorrow to tell me what she found out that is if they respond 😆I do not recommend Altrx

Didn’t ask for b12 to be put into my GLP1 and also my medication did arrive after 4 days and was no longer cold at all. Will not be using for safety purposes but they will not resend or refund me.

SCAM. They take your money then send a different version than you asked for. When I explained I have an allergy they wouldn't replace it, refund me, nor send me the remaining months with no B12/cynocobalamin. Its been 3 weeks with no resolution, no product that safe to use and no refund. DO NOT USE THIS SITE. Update: they said they would ship out 3 months worth (without b12) its been multiple weeks since. Still no usable product.

I was told the price would be $129 monthly. The second month I was charged $299. That price was never mentioned. The price was to remain $129. This is false advertising. I canceled my order. Hopefully, they don't charge me again next month.

I normally don't write reviews but I feel a need to help anyone else considering this company. Their introductory price was $129, which was great. My first shipment came in 2 or 3 days. First issue, the dose prescribed to me was 12.5 mg (Tirzepatide). Why would my starting dose be so high? I tried to reach out to them for clarity to no avail. I took the dose prescribed and became pretty sick. Since I couldn't get ahold of the company, I plugged my prescription into Google and Google AI advised me not to inject the medicine because the dose was way too high for a starting dose. They mis-dosed me! This is so dangerous. At this point I had already decided to cancel for my own safety but I was already scheduled for a refill. Second issue, the second month I was charged $299. This company is clearly predatory. Please don't use this company. I caught their mistake pretty early on but what if I hadn't? This could have made me very sick...or worse. And they're tricking people with dishonest pricing.

They bait and switch you with the price of trizepatide, but then they say that was for semiglutide. Any other discount that intrigued you will not happen. Liars.

Altrx is a fraudulent company. They advertise $89 for Tirzepatide and then take an additional $40 from your account saying they never offered it for $89. I have proof and they continue to advertise for $89. The person that I spoke with told me they would not refund the $40 and that I was wrong and then she hung up on me. I told her I do not want the subscription to continue and that I only wanted one bottle. She said that they would not continue the subscription but I don't believe her. I received the Tirzepatide and I believe it is saline because my appetite has increased, not decreased. I had taken Tirzepatide before and I wanted to maintain my weight, but this is not Tirzepatide. This company needs to be shut down as they are illegal.

Ordered on May 22 they took my money May 22. After hundreds of emails, wanting a refill when I never even received the first order is more than just annoying although polite in their responses no action has been made no tracking ever generated no proof that it’s coming this way currently awaiting update on either refund or shipment seems to be a scattered brain way to try to rip people off would not advise anyone to follow suit.

After having complications with the medication‘s, I canceled any further prescription deliveries.
After being told in writing that the order had not been sent to the pharmacy, however, a charge of $199 appeared on my credit card. I assumed that they said that it had not been sent to the pharmacy that $199 charge would not go through.
I was wrong the charge did go through and now they’re saying that I owe $35 for the prescriber viewing my file.
Even though I told them to cancel before any viewing needed to be done.

After several communications with them telling them to cancel and give a full refund, they continued to ask me to verify that I do indeed want to cancel . Now I will rely on my credit card company to do their job and get my money back.

This company is an absolute joke!! They promise that their prices never increase and promised that I would only be paying $89 a month which is totally doable, then comes the next month at $199 double the price!! No accountability even though I could prove where they stated the price wouldn’t increase which is why I went with them in the first place.

I trusted them they took my money said id get meds on their ad 48 hrs. Been week supposed pharmacy has it but but won't ship i should have trusted others dont let them rip you off they refuse refund and meds I lost not gotta close my account before they take more money for meds I dont get liars

Absolutely thrilled with altRx! Personalized, effective weight care with seamless support.

The product was fine. However when they told me the next charge of $300 did not go through I told them, No! Do not charge my card. Cancel my account. That was not the price agreed upon. Only to have them run my card the next day and have it go through. Scam!

DO NOT BY ANY CIRCUMSTANCE ORDER FROM ALTRX!! Very deceitful provider. I purchased my first month of GLP-1 for $129 and requested a refill when it was time (unaware of the refill pricing). I went through the refill review process and was approved - while my credit card was charged when it was shipped but there was NO approval given by me for the price being charged to me - if I had known it was 299 - I would have said no. I reached out and a typical generic response of no solution was received.

They lie. There were several ads for Tirzepatide for $89, they charged me $129 - REFUSED to honor advertised amount and would not cancel.
TOTAL BAIT AND SWITCH

The worst customer service. No help through the pharmacy. I have had my order 7 days now and have not spoken to anyone. Wrong prescription. HELP!