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Stitchi Sewing Shop Reviews 

1,647
•
TrustScore 5 out of 5

4.9

Hobby shop
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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff as friendly, helpful, and knowledgeable, often going the extra mile to assist with advice. Many people appreciate the excellent quality of fabrics and products, noting their beauty and durability. The service is exceptional, with customers valuing helpful tutorials, engaging projects, and personalized advice. Reviewers consistently report fast and efficient delivery, with orders often dispatched quickly and arriving promptly, sometimes even next day. Many customers consider this company their preferred supplier, highlighting the overall positive experience and reliability.

What people talk about most

Staff

Reviewers consistently highlight positive aspects of staff, frequently describing them as friendly, helpful,... See more

Product

Clients share positive opinions on product quality, frequently highlighting the excellent fabric and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speed and... See more

Quality

People report positive experiences with quality, consistently praising the excellent and fantastic quality of... See more

Service

Customers consistently note positive experiences with service, often highlighting the personal touch and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent small business with the best customer service. Phone calls and emails answered by the ladies themselves who can answer your questions. Orders posted the same day. Best quality fabrics a... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Always Knitting and Sewing enough I found them by chance during lockdown on their facebook lives. Since then I became a stitchi club member, I’ve purchased the last 2 years adv... See more

Company replied

Rated 5 out of 5 stars

Amazing small business selling mainly cotton fabrics and accessories. I subscribe to the monthly subscription boxes which contain a project to make along with a detailed video. I’ve learnt so many new... See more

Company replied

Rated 5 out of 5 stars

This company cares about its customers. It responds instantly to questions and fulfills orders promptly. They are always ready at the end of the phone or email to offer advice. Their stitch club is am... See more

Company details

  1. #35 of 180 best companies in Hobby shop

Written by the company

Always Knitting & Sewing, Online Shop; polycotton fabric, cotton fabric, fat quarters, fat quarter bundles, ribbon , buttons, bias bindling, fleece, lace,

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(1,647)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

Always Knitting and Sewing is a brilliant Crafting Club…

Always Knitting and Sewing is a fantastic family run business. A lovely group of ladies providing quality products and the most outstanding customer service be it by email, telephone,post or social media.
The Knit and Stitch club provides great tutorials and you end up making fabulous items whilst improving your skills and support is always there. I just love this group.

26 September 2024
Rated 1 out of 5 stars

You cancelled my subscription for no…

You cancelled my subscription for no reason but you were quite happy to take my money but did not send my email with my instructions how to make septembers make.Phoned your help line but they where no help still did not get my email.Not a happy customer.

13 September 2024
Unprompted review

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