Leila was very helpful. She was able to refund the full amount. Leila was kind and caring during our interactions. Thank you so much for your help! Holly B
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See what reviewers are saying
13/01/2025: I cannot believe this scam/fake company is still trading. The amount of people here on Trust Pilot that were deceived like my wife is extraordinary. 20/01/2025: Today we received our goo... See more
Someone had set up an account in my name and money had been taken out. Luckily this company has an amazing customer service team. Jose immediately got on to the matter and refunded me the money withou... See more
Had an unfortunate experience with an account being set up without my consent and knowledge. However the company was contacted the next day when I had received emails from them and they very kindly ca... See more
Hasn’t replied to negative reviews
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Jose
Jose, canceled my membership that i did by mistake and did my refund with kindness and patience. I appreciate it alot. Thank you Jose.
They took money from our bank
They took money from our bank, without even any agreement from our side. When we asked to get a copy of any website or document where we ever should have given nay permission, we NEVER got any answer. With a lot of difficulties, we could get this theft to stop. Never do any business with this company.
Customer service
Had an unfortunate experience with an account being set up without my consent and knowledge. However the company was contacted the next day when I had received emails from them and they very kindly cancelled the account and refunded my monies. Very efficient services from Anna & Lenor. Thank you.
I had a problem
I had a problem, and the team resolved it in a timely fashion.
Complete scam wouldn’t have enything to…
Complete scam wouldn’t have enything to do with them making fake accounts for people too login too taking money from you but when you contact them they say you don’t have a active account with us they shouldn’t be allowed to do this to people it’s shocking how they get of with it terrible 😢
He help me and he try to fix my problem
He help me and he try to fix my problem
Customer service 5 stars
Someone had set up an account in my name and money had been taken out. Luckily this company has an amazing customer service team. Jose immediately got on to the matter and refunded me the money without any issues. Thanks so much
The customer service team …
The customer service team were very helpful
Scammers. Avoid, avoid, avoid!
Clicked on a link to buy some trainers via TikTok shop only to find that they charged me £10 for a membership and tried to put me on a recurring membership for €45 per month. Contacted the company who denied being on TikTok and denied any transaction For trainers and told me they would cancel my membership. Total scam. I have notified TikTok and my bank who will pursue them as a fraud.
Fraud phishing company
Fraud phishing company! Scammers get you to give details and submit you to a membership without your awareness!! Scam do not purchase here!!! Fake DHL email asking for small amount for package delivery.. which then becomes a subscription of 65 per month!! How can they get away with this!
Happy Customer
My issue was resolved without any issues. I didn't have to follow up with numerous emails back and forth. This is really truly appreciated when we receive service like that.
Good service
thank you Bob for your good assistance
thank you Bob for your good assistance
Great experience with call centre
Great experience with the call centre after a mix up on the web site.
Funds return problem sorted without fuss or doubt
Like al the others they debit 6,95€ of…
Like al the others they debit 6,95€ of my Visa and I don’t know why.
How can I contact this company?
I also copied the payment info with my comment to the Belgian fraude police.
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